Overall, really good experience. The share portal was excellent and easy to use. One thing to improve are loan estimates. Forecast as accurately as possible how much closing costs will be. I understand the many variables involved in determining closing costs. But forecasting and anticipating closing costs based off historical averages with similar loans helps prevent surprises or unexpected increases in closing costs the last week. Great experience, will use Veterans United again and refer friends, family, and acquaintances who are looking to buy a home or refinance.
Overall, our team got it done and I am very grateful.
Our 2nd time to refinance with Veterans United and each time we got what we wanted and more. Thank you.
Overall a positive experience. Veterans United made the application and purchasing of a home a smooth and easy process.
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All around great experience. We highly recommend Veterans United to others looking to refinance.
Top notch team - always felt very taken care of and they are great at communicating and explaining everything each step of the process. Very highly recommend!
Horrible.
Response from Veterans United
Hi Johnny, thank you for your open and honest feedback. Providing clear and effective communication is a top priority, and a member of our Client Advocate team is available to discuss your experience in greater detail. Our hope is that your home serves you well and that our commitment to providing outstanding service will have a positive impact in the future.
Our first experience with Veterans United was above and beyond. Our second experience was even better. With interest rates being so low, our loan specialist personally reached out to us to take advantage of refinancing at a better rate. We will be customers for life!
I would highly recommend a friend to Andy.
