They're exceptional and marvelous to work with. Quick and efficient at helping you get into your forever home.
I would recommend Veterans United every time when you're ready to buy your home. The whole process took just a month to get everything ready.
This is my first VA refi but, I have applied for at least 6 other mortgages and have refinanced at least 4 other times. All the paper work was reviewed and signed on line except for the final closing which enabled the process to move along quickly.
Talk about mortgage/refinance simplified, you just need to agree to the rates they can get. Didn’t have anything to do on my end
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Yes they closed on my loan, even closed early! Will never work with this company again. Liked on my rate when didn’t even know I was floating, didn’t even know they lock in 3.5% when market is at 3%! Horrible, Horrible experience and have the apology message from Lee in his approach and behavior!
Response from Veterans United
Jeffrey, We would first like to thank you for your honest feedback on you on how your loan process had gone. We strive to communicate and serve our clients with the best tools. Although we can not change what had happened, we would like to invite you to reach out to our client advocate team to discuss further. We thank you for your service and thank you for your service.
From the pre-approval process to completion, I did not have to worry about the outcome. The team at Veterans United kept me up to date on every aspect. The app is great as well as it allows you to know as soon as a new item is uploaded for your action. Shane Lowe and Addie Burr- outstanding!
