Overall experience was well over what I expected.
Watch your own information, very carefully. The VA and USAA is no different than anyone else, just a business taking advantage of Vetetans.This is my 3rd contract with VA on this Home and they have incorrectly processed my loans all three times.
Response from Veterans United
Hi Philip, Thank you for expressing your concerns with your process. Veterans United Home Loans is a private mortgage lender, not affiliated with or endorsed by the Department of Veterans Affairs or any government agency. While the VA guarantees a portion of each VA home loan, the department relies on individual lenders, like Veterans United Home Loans, to actually issue the loans. We encourage people to shop around with several lenders to find the best deal for them! Veterans United Home Loans has specialized in the VA home loan for more than a decade but am hearing that your experience could have had clearer communication and or set better expectations. If you would like to share more information regarding this or any other matter, then please do not hesitate to connect with us! Client Advocates are in office from 9 a.m. to 5 p.m. Central Time, and messages received outside those hours will be answered on the next business day.
Adrienne and Kandice were also so professional and on top of every step along my way - I always felt at ease talking with them, expected and received the highest level of support.
It started almost as a joke, "...fine I'll just buy my own house!" and so I did! My VU team walked me through every step, made it easy, resolved my anxiety. Yes, I said resolved my anxiety. The worst thing I experienced through this whole process was a dead battery in the electronic lock on closing day. We had to wait for a key in 19 degree weather. Made getting in an extra warm experience! This house will be the hearth and home for our family. Thank you V U and everyone involved. For anyone sitting on the fence, click that VA eligible button! It could change your life.
Outstanding service and I could not be more happier. Thank you so much
I highly recommend Veterans United Home Loans and Mike Dapkus.
The best experience ever
Ready to see for yourself?
Experience first-hand why 364,863 homeowners give us a perfect score!
If you're looking for a VA loan, it's in your best interest to check with Veteran's United First. They make the process easy!! :)
We have worked with other mortgage companies who do VA loans and some of them were horrible experiences. This is our second loan secured through Veterans United and we will use them again if it is ever necessary.
My overall experience was just a great one
Veterans United was great start to finish. With all the options and companies to choose from, it's hard to know even where to start. VU made the whole experience easy and actually quite enjoyable. I always felt like they truly cared more about helping rather than just making another sale. I will be recommending everyone i know to them as well as use them again next time!
Excellent service. Very helpful, patient and willing to answer all of my endless questions. Kyle and my team at Veterans United made it so much easier to deal with the stresses of being a first time home buyer. Thank you so much!
