Great group of people to work with. They were always available to answer our questions from start to finish. Would highly recommend them to any one that is serious about using the VA loan system. Would give them a 10+.
An excellent company to work with.
Our experience with Veterans United has a five star rating. The communication between our team and us during the process was outstanding. From start to finish we never felt out of the loop on where we were in the process. Thank you to all team members involved in our application.
1st time buyer and new to the VA home loan process! My team coached me and kept me informed all the way up to the finish line. I had a lot of variables and hurdles and my loan team handled everything efficiently to get me to my closing date on time. This has been a dream come true!
Underwriting was the worse experience of my life.
No real help, no flexibilty and no real answers and no common sense for resolving
issues.
Response from Veterans United
Paul, your honest survey that was submitted is very informative on the underwriting process. We want to thank you for that. The underwriting process can be very stressful at times. I want to ensure that our team in underwriting has been trained extensively and abides by federal regulations. By law, we are required to do so. That being said, this may not alieve any stress to some situations. We would like to invite you to reach out to our client advocate desk to discuss further. Thank you for choosing Veterans United.
Veterans united will get the job done. You may deal with a lack of communication sometimes. I recommend shopping around with other borrowers and see who gives you the best deal.
As a first time home buyer, I didn't know what I was in for. Veterans United explained every single step as we went along. The system they use to handle paperwork is amazing and efficient. The advice they gave was priceless and in only 3 weeks, I was a homeowner. I highly recommend Veterans United as your next lender.
Veterans united helped my wife and I achieve one of our first big milestones in our life together, We could not be any more thankful to the team that made it happen! Again Thank You All!!!
Being that this was my first time. The whole staff made it so easy for me. Stress was non existent and I would do it all over again.
The entire team that I had at Veterans United did an awesome job. Thanks for making this big moment in my life special and painless. Keep doing great things
Feel free to use any of the comments that we have made. The Veterans United Team has made the home buying process a wonderful experience for us. From a very happy couple that are new home owners in Texas. Thank ya'll so much, from Kurt and Marsha Sanchez.
I WOULD RECOMMENED TO ANY vet. Talk to Veterans United for you home purchase first. They will lead you the whole way.
The problem i had with this company was I was preapproved 3 to 4 months before I found a house. Once I found one I liked I had to jump through hoops to get it officially approved. That's crap if I'm preapproved all I should have to do is get there house, not do a bunch of extra things to make them finance me.
Response from Veterans United
Wesley, We appreciate your honest feedback on your loan process. It is understandable the confusion and frustration that may come with taking this large step. We want to let you know that our Client Advocate desk is always available to discuss any concerns you may have at this time. Thank you again and thank you for service.
I have been very impressed with my experience with Veteran's United so far (my experience has just begun as this relationship will last until the loan is paid) and I would have no hesitation to share my experience with others. They are absolutely concerned with MY convenience to go as far as sending an agent to close the loan to my home at a time best for ME. When the loan was funded, sent any follow-up overnight, and the agent called me the moment the deal was complete. Very professional AND very personal!
