They were very helpful
I'm so glad I called them and listened to their advice and watched their videos! They worked with me instead and informed me every step of the way I felt lime a winner after I closed on my home!
The whole team was very informative , they made us feel as if we were the only clients they had ! Great customer service !!!!
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This was a painstakingly arduous process with underwriters who did provide a list of items requested, rather asked for one thing at a time which caused us to extend closing several times and we lost our interest rate lock because we ran out of extensions and our potential renters. Because the process was taking so long we had to resubmit information previously provided. In addition, no one bothered to find our what the IRS code meant when our transcripts were rejected. This resulted in more delays. It took us 5 months to close and would have gone longer had our Real Estate not been our advocate. Veterans United is not an option for our future financing needs.
Make sure you save copies of your emails and paperwork. It's easier to resend over and over when people misplace emails.
The value and service provided was more than I anticipated. The staff was friendly, courteous, knowledgable and could answer most questions on the spot. If they didnt know the answer they would find out and get back to you in a timely manner. I couldnt have asked for a better experience.
I would recommend Veteran United Home Loan to any veteran looking to use VA in the process of buying a home. They are a knowledgeable mortgage company and really look out for you best interest and saved me money buy waiving the origination fee along with VA funding fee because I had been award disability. I did have one issue the day of closing with the disclosure document not being process in a timely manner due to the year end closing of so many home loans. With that being said the process was outstanding and they surprised me with a personalized Barbeque Master 4-piece tool set. Thanks Veteran United Home Loan for making my home buying process a wonderful journey to my next home.
i felt confident right away after the credit report was reviewed by the loan manager....although several items looked bad to me, Rob encouraged me to continue and he was still able to move the loan, with Lukes help
to a timely completion...
Outstanding work! Helped me get credit to where it needed to be. Every thing went quickly once I found my home.
Worked with Amanda Dusenberry. Really nice and very professional. Was always on top of things regarding my loan and very quick to respond and explain any of my questions. Never felt confused thru the process working with her. Everything went really smooth. ðŸ™‚