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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

386,049

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend
headshot image of Toby Clifton

Loan Officer: Toby Clifton

NMLS# 1996257

5 out of 5 Stars
Would Recommend

This team was friendly and did not allow for any type of miscommunication or mystery during the process. Easy to contact and provided instructions and information that was easy to digest.

headshot image of Spencer Wesson

Loan Officer: Spencer Wesson

NMLS# 1718308

4.5 out of 5 Stars
Would Recommend
headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

4.5 out of 5 Stars
Would Recommend

I would tell any veteran to contact veteran united if they are thinking about buying a home 🏡 😀

headshot image of Benjamin Long

Senior Loan Officer: Benjamin Long

NMLS# 1099960

5 out of 5 Stars
Would Recommend
headshot image of Tim Jarrett

Loan Officer: Tim Jarrett

NMLS# 2001664

5 out of 5 Stars
Would Recommend

Being first time home buyers my wife and I had no idea what we were walking into. Lance and his team had honesty made it feel like a walk in the park. The only word to describe it is dedication. Lance, Levi, and Barno have made this not only a hassle free experience but they made it joyful for us. From phone calls just checking in to sending a home warming package, the whole team cares about every aspect of the home buying experience. An absolute pleasure to work with. They make hard work look like a well oiled machine!

headshot image of Lance Hopper

Loan Officer: Lance Hopper

NMLS# 1469035

5 out of 5 Stars
Would Recommend
headshot image of Taylor Holman

Loan Officer: Taylor Holman

NMLS# 2036493

5 out of 5 Stars
Would Recommend

Veterans United helped us and answered questions every step of the way and worked to say us money. Thank all of you. We love our house.

headshot image of Clayton Meldi

Loan Officer: Clayton Meldi

NMLS# 1564820

5 out of 5 Stars
Would Recommend

There is not one thing that would stop us from recommending VU to anyone looking for a mortgage from VU, even in this market. Their service was and is spectacular, and we feel so blessed to have found them. We went from loan application to settlement in just over 30 days, and the process was seamless from beginning to end. Thank you so much for your service and hard work!!!!!

headshot image of Devin Carballo

Loan Officer: Devin Carballo

NMLS# 2357853

5 out of 5 Stars
Would Recommend

The process of buying a home is tedious and painful. Every financial aspect is picked through with a fine tooth comb. Veterans United made the process bearable. They really coached me along. When things got confusing or stressful they went above and beyond to talk me through the process and answered every one of my questions no matter how silly they sounded. Amy and Steph really talked me down when things were getting stressful. Thank you for all that you did to help my family get into our home.

headshot image of Amy Haines

Loan Officer: Amy Haines

NMLS# 2172313

5 out of 5 Stars
Would Recommend
headshot image of Kara Vernon

Loan Officer: Kara Vernon

NMLS# 2052332

5 out of 5 Stars
Would Recommend

I loved working with y’all. Y’all made it easy and understanding

headshot image of Kevin Schawo

Loan Officer: Kevin Schawo

NMLS# 1965904

5 out of 5 Stars
Would Recommend

Guided me through the whole process with constant communication and the app made the process so easy!

headshot image of Chance Mullins

Loan Officer: Chance Mullins

NMLS# 1247905

5 out of 5 Stars
Would Recommend

Mr. Wesley Earl loan team was outstanding,they went above and beyond to help me get this house I also want to mention mr wade , Sarah, and Morgan for doing a great job.I thank all of y’all for doing your job

headshot image of Wesley Earl

Loan Officer: Wesley Earl

NMLS# 1631182

5 out of 5 Stars
Would Recommend

Very good

headshot image of Nick Laws

Loan Officer: Nick Laws

NMLS# 1500974

5 out of 5 Stars
Would Recommend
headshot image of Don Smith

Loan Officer: Don Smith

NMLS# 1969556

5 out of 5 Stars
Would Recommend
headshot image of Aaron McMahon

Loan Officer: Aaron McMahon

NMLS# 1884782

5 out of 5 Stars
Would Recommend

The portal to upload docs was really user friendly and so easy to check on the status of my loan. I also enjoy being able to text my loan coordinator instead of making a phone call for one quick question. The process was seamless and really great. Everyone who worked on my file made the most stressful situation (home buying) a smooth sailing process. So thankful for my team.

headshot image of Cara Musick

Loan Officer: Cara Musick

NMLS# 1435899

2.5 out of 5 Stars

Company was not clear on closing cost. Cost me over 15k when it was done! I’m a 100% Disabled Veteran in Texas and haven’t paid property taxes in over 15 years, bit will have to pay just under 3K this year due to closing table debacle! I should have went with Navy Federal!

headshot image of Ryan Kawelaske

Loan Officer: Ryan Kawelaske

NMLS# 1698477

5 out of 5 Stars
Would Recommend
headshot image of Alex Herbel

Loan Officer: Alex Herbel

NMLS# 182159

5 out of 5 Stars
Would Recommend
headshot image of Luke Thurman

Loan Officer: Luke Thurman

NMLS# 916543

5 out of 5 Stars
Would Recommend
headshot image of Shawnee Holsten

Loan Officer: Shawnee Holsten

NMLS# 2055995

5 out of 5 Stars
Would Recommend

Very professional and up to date with everything. Highly recommend

headshot image of Kyle Riggs

Loan Officer: Kyle Riggs

NMLS# 1897236

5 out of 5 Stars
Would Recommend

I would also like to say that Alex McBeth was also a joy to speak with. She quoted me an amazing deal with Travelers insurance and even added a rider to protect me and my interest during the sellers extended stay (30 days after closing), in our new home. Which is apparently guaranteed under Ohio real estate law.

headshot image of Suzie Naeger

Loan Officer: Suzie Naeger

NMLS# 1997209

5 out of 5 Stars
Would Recommend

I'd like to shout out Julie, she was as big a part of the team as the rest. Her working in tandem with Alex and Kaylyn made this whole process exceptional... Julie was kind and patient and I could really tell that she cared about me and my situation. When we got the go ahead to close she and I laughed and danced on the phone together.This whole process was amazing. I'm very glad that I choose to use Veterans United. I look forward to referring your services to my friends and my family.Alex said it best at the end, even though I closed out on the house and the whole process is coming to a close, "we are still family," and that to me means the world, because family is very important to me - its the main reason why I moved back to Virginia, and bought a HOME.Thank you all, seriously from the bottom of my heart. You were all exceptional and need to be paid more.

headshot image of Alex Horn

Loan Officer: Alex Horn

NMLS# 2147323

5 out of 5 Stars
Would Recommend

I couldn't have asked for a better experience. Everyone was really super

headshot image of Jody Overacre

Loan Officer: Jody Overacre

NMLS# 388815

4 out of 5 Stars
Would Recommend
headshot image of Justin Hudson

Loan Officer: Justin Hudson

NMLS# 1823997

3.5 out of 5 Stars
Would Recommend
headshot image of Justin Lucas

Loan Officer: Justin Lucas

NMLS# 2026793

5 out of 5 Stars
Would Recommend

I was cautious about applying for VA home loan through Veterans United. However, the home buying process through veterans United is well organized and kind of like those book home buying for idiots. In closing, when do I get to meet Rob Riggle.

headshot image of Tim Alvis

Loan Officer: Tim Alvis

NMLS# 373984

5 out of 5 Stars
Would Recommend

Amazing team, every body was always available and ready to help on every aspect of the process, searching, qualifying, closing and all the little things in between. Thank you ALL for helping us get our dream home.

headshot image of Aaron Foster

Loan Officer: Aaron Foster

NMLS# 298410

More Reviews

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