Exceptional customer service. The team was amazing and covered everything for us. It was a worry-free experience!
Shelby Miller is not only someone who I fully trust but I I feel comfortable with her in every aspect
Veterans United made my home buying experience extremely painless. This was my first time purchasing a home and I can honestly say it was not what I expected. I was greatly appreciative of the TO-DO list that Veterans United uses to keep me on track and help with what needs to be done next. Veterans United is definitely one of the easiest loan processes ever.
My team was amazing. Super friendly and helpful the whole step of the way. Walked me through everything. Answered every question. Was always available. Helped me with some do some research looking for answer when we both didn’t know the full answer. Would 100% recommend to anyone
The experience working with Veterans United was fantastic! The communication on every step of the process was great. Great team effort!
My biggest problem was Landons communication any time I called or emailed I would have to text or email Mathew to get a response. The concierge was decent but wish we had more communication as well. I felt alone towards the end and had a lot of doubt for a bit. Mathew was amazing very helpful and prompt responses even after hours. Thank you for making my wife and my dream come true she may be gone but it finally happen we own a house now. Thank you.
I can’t say enough good things about my Veterans United lending team—Alex, Shayna, and Brittany were absolutely phenomenal! From start to finish, they were incredibly professional, knowledgeable, and responsive. Every question my wife or I had was met with a clear and thorough answer, and they always took the time to explain things in a way that made sense.What really stood out was how genuinely cared for they made me and my family feel. They treated us like a priority every step of the way, and their warmth and relatability made the entire process smooth and stress-free. You can tell they love what they do and truly want to help veterans succeed. I highly recommend this team—you won’t find better support anywhere else!
The underwriters and the VA were a bitch to deal with on some things. But the front facing personnel you have made up for it and then some.
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Veterans United made the process of buying a home very easily and in a timely manner.
My experience with Veterans United was exceptional from start to finish. Senior Credit Consultant Jackie Barton provided invaluable guidance over the course of a year, helping me improve my credit to secure pre-approval. Once approved, Senior Loan Officer Clinton Dunlap and his team addressed all my questions and concerns promptly, ensuring a seamless process up to closing day. They worked diligently to keep my mortgage within my desired monthly range and advocated on my behalf with the title company, offering beneficial incentives. The website is extremely user friendly and easy to navigate. I wholeheartedly rate my experience 10/10 and highly recommend Veterans United. We love our New beautiful home...thank you!
