Our finance experience went pretty smooth, when I had questions or something that I did not understand Kenny and his team were eager to explain them to me in terms that I understood.
The first time I worked with Veterans United Tommy was amazing at helping me navigate the process, I was a young bachelor just out of the Navy and it was all overwhelming and he helped me figure it out. I remember my first conversation with Tommy I was in the parking lot at McDonalds relocating cross country after getting out of the military unexpectedly and I kept saying I had no clue what benefits I had or where to even start. I was still on administrative leave pending my medical separation and Tommy kept telling me it would be alright and he would get me through the process. It’s that incredible support and service that brought me back to Veterans United this time around. And don’t you know it they stepped their game up even more the second time around. Here we were relocating cross country again and this time with a wife and a 15 month old son trying to figure it out again. And the concierge program that y’all added was incredible. I honestly think any veteran would be foolish not to work with Veterans United. Twice now I’ve been against the wall trying to figure out these cross country moves and twice now Tommy has bailed me out. I know whenever we look to buy again if ever we do move, my first call will be to Tommy to figure it out. Seriously someone over there owes him a beer or something.
I enjoyed my experience with this team. Everyone was very helpful and patient. I am grateful to God for all of them.
Chinda is amazing send more veterans to her!
Both my husband and I are veterans and we 100% would recommend VU! Their online platform is extremely easy to navigate and helps expedite the process by keeping all your To-do tasks in one place. My loan team was exceptional, knowledgeable, and patient considering we were both first time home buyers. VU makes this daunting process extremely easy and they explain things every step of the way so you’re never wondering what’s next!
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This was our second time working with Veterans United and it was just as wonderful. Carl was great as usual, but this time we also got to work with Candace and she was amazing! We really appreciated how well she communicated with us and the way she remembered little details about our family. After closing we went by our new home and there was a lovely package from VU waiting for us. We highly recommend VU!!!
Very good experience. I would strongly recommend Veterans United to others.
Veterans United has done a wonderful job at getting our forever/ retirement home.
If my team is a reflection of the excellence that this company encourages, then I will never use anyone else to buy a home for my family. Thank you all for the opportunity to work with you. I hope to reconnect with this team in the future.
Tyler and Shelbi were super friendly and amazing to work with. They were very timely with responses to my questions and made the process go flawless. Thank you to my entire team for their time and assistance in my home buying journey. I look forward to working with you guys again.
Our loan officer Chris overall seemed to know the business; however, it would be appreciated not to give political opinions when asking about things like interest rates. He also seemed to have an edge that leaned towards defensiveness when a couple things came up. It just wasn't as collaborative to work with him as others on the team.Nico the assistant was over-the-top responsive, trying to help when he could. Thank you.
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Thank you for supporting us Vets. We truly appreciate Veterans United teamwork and continuous feedback every step of the way. You will definitely be recommended.
Dalton was always there with the information that was needed at the time. He always let me know what was coming up just like when he brought Richard onto the team. Dalton let me know every step of the way what was being accomplished and what needed to be accomplished at every phase of the process and that was very important to me.
Overall phenomenal experience with the whole team, I'll be recommending Veterans United to anyone who asks. Throughout the process I worked with knowledgable members who made this process almost too easy and stress free. Karol and Amanda, thank you both so much!
Very helpful the whole way through it was out first home we had a lot of questions and they answered them all
