Professional, prompt, excellent experience. This us our second time working with Luke Thurman and will seek him out when we refinance or purchase again!
As a first time home buyer, Mr. Anderson took the time to guide me through the process. I had lots of questions and he was able to answer them and give direction on what might be some options. Veterans United as a whole was very responsive and made my dream of owning a home a reality!
Great people to work with.
Ensure the teams are equally matched because good communication between the two will determine if you close on time. Hold them accountable for what they do versus what they say. Communication through phone ia more beneficial not text. A good APR isn't worth the stress. You need someone working for you not against you.
Response from Veterans United
Shandrea, thank you for taking the time to share this information. It is our goal to prevent a similar experience and continue to hold ourselves accountable for outstanding customer service.We take surveys very serious and use information like this to assist our customer service. Thank you again for your service.
I work highly recommend them.
They will work with you and help you achieve the goal of home ownership. They have amazing tools to utilize, the credit specialist and loan team are amazing. I would highly recommend!
Veterans United was a pleasure to work with. They were open and transparent with me at every step of the process, and worked with me on anything I needed help with. Their employees were able to work with my active duty schedule to keep things on time. They were also able to match or beat every other offer I had recieved from other companies.
The service was fantastic, the loan officer and staff were excellent to work with.
The whole team made it easy from start to closing of the sale. The knowledge of the team and the ability to answer any questions you may have helped out far beyond my expectations.
