Overall extremely satisfied with the experience and helpfulness of all the staff. Would recommend their services.
Charlie Holstein as well as Jacob Moore did an excellent job guiding me through this home buying experience. It was at times stressful making sure all the documents required got processed in a timely manner, but they were patient, friendly and professional all the way and together we got it done and I’m in my new hone!
Great job by all !!!!!!!!!!!
I would encourage veterans who are looking for a home, to contact that team....
This was the second time I bought a house and first time I used veterans united. Buying a house is very stressful process by itself. My experience with veterans united wasn't good at all.
Response from Veterans United
We understand how the home buying process can get stressful. While we cannot change the experience you had we want to ensure that no other Veterans have this same experience in the future. We strive to have all of our loans to have a great communication relationship with your loan specialist. We thank you for your service and for choosing Veterans United.
I'm glad I found Veterans United.
They made a tough situation a whole lot better. Loved how i could screenshot documents and upload things. Also loved how I could sign documents on line. Highly recommend this company. They go above and beyond to get your loan . I have my home thanks to them!!!
In comparison to my previous lender NFCU it was a night and day experience from start to finish. Any issues that occurred were immediately resolved. Then the additional customer care I received like the welcome mat and care packages were such a nice addition to the entire process. I also really like how well the dashboard worked online for submitting documents.
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Veterans United takes all the frustration out of buying a home.
Other companies may claim they know about VA home loans, but not like Veterans United! Dealt with several corporate mortgage companies since 2007 on home loans and attempts to refinance. There is no comparison when it comes to Veterans United, especially in customer service and their transparency during the loan process. I finalized and closed on my Interest Rate Reduction Refinance Loan (IRRRL) almost a month earlier than expected. I was also offered the opportunity to defer two mortgage payments. Veterans United is truly dedicated to "serving those who have served our country." Thank you, Veterans United!
