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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

423,358

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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2
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5 out of 5 Stars
Would Recommend
headshot image of Mike Mange

Loan Officer: Mike Mange

NMLS# 177094

5 out of 5 Stars
Would Recommend
headshot image of Brian Jahnsen

Loan Officer: Brian Jahnsen

NMLS# 28144

4.5 out of 5 Stars
Would Recommend
headshot image of Douglas Brady

Loan Officer: Douglas Brady

NMLS# 863095

4 out of 5 Stars
Would Recommend
headshot image of Allison Basnett

Loan Officer: Allison Basnett

NMLS# 824203

5 out of 5 Stars
Would Recommend
headshot image of Robert Sweeton

Loan Officer: Robert Sweeton

NMLS# 1451365

5 out of 5 Stars
Would Recommend
headshot image of Brandon Brown

Loan Officer: Brandon Brown

NMLS# 1493029

5 out of 5 Stars
Would Recommend
headshot image of Meghan Buchert

Loan Officer: Meghan Buchert

NMLS# 710485

5 out of 5 Stars
Would Recommend
headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

4.5 out of 5 Stars
Would Recommend
headshot image of Rob Hayward

Loan Officer: Rob Hayward

NMLS# 1630408

5 out of 5 Stars
Would Recommend
headshot image of Harris Giger

Loan Officer: Harris Giger

NMLS# 943094

5 out of 5 Stars
Would Recommend

Veterans United helped me through the entire process of purchasing my home. As a first time buyer, Veterans United guided me through the entire process smoothly.

headshot image of Tina Wiggins

Loan Officer: Tina Wiggins

NMLS# 1411098

5 out of 5 Stars
Would Recommend

Well as I stated before we saw the ad for Veterans United on Facebook and read some of the Reviews positive and negative ones and I have to say, for the negative comments of people complaining about this process ,those people are the ones that are NOT doing there DUE DILIGENCE! This Process works from the LIGHTHOUSE PROGRAM, which we had to do to get our credit straight first Thank you Joshua! To the PURCHASE OF NOW OUR NEW HOME AS OF FEBRUARY 10 , 2020.This company did everything they Promised to Help Veterans Get a Home, For those people leaving negative comments please keep in mind there not doing there part YOU have to put in work if you want to have a new Home We Did and we are now OFFICIALLY HOMEOWNERS THANK YOU VETERANS UNITED!

headshot image of Winsor Cooper III

Loan Officer: Winsor Cooper III

NMLS# 317950

5 out of 5 Stars
Would Recommend

If you're a first time home buyer I would 100% say go with VU. Not only were they professional and proficient when it came to buying a home but they also provided us access to a sister service of their's for the insurance for our home. Thank you Mike and everyone else who made facilitated this reality for us to become homeowners!!!

headshot image of Mike Wilson

Loan Officer: Mike Wilson

NMLS# 1530897

5 out of 5 Stars
Would Recommend
headshot image of Kollin King

Loan Officer: Kollin King

NMLS# 1375182

0.5 out of 5 Stars

VETERANS do your research !
Don't feel like you need to pick just anything.
They don't care what they sell you.
I was treated like I was homeless & need to be thankful for any POS I recieved.
I didn't move out the barracks into my home.
I wasn't homeless when I called VETERANS United but I felt like I was by the staff.
I left a $355.000 home to relocate in another state. & the best I could get was a home that reminds me of something left over from a tornado going through a trailer park.
Buyer beware, Veteran beware.

Response from Veterans United

Kevin,
We take all of our surveys very seriously and use them for training purposes as well. We would like to reassure you that all of our employees at Veterans United are always looking out for our clients/veterans and in no way would place or put into motion anything that would not be in the client's best interest. If you have any questions or concerns, please feel free to reach out by phone or email. We want to thank you for using Veterans United and thank you for your service.

5 out of 5 Stars
Would Recommend
headshot image of Anna Denietolis

Loan Officer: Anna Denietolis

NMLS# 1076832

5 out of 5 Stars
Would Recommend
headshot image of Jodi Coons

Loan Officer: Jodi Coons

NMLS# 1464854

5 out of 5 Stars
Would Recommend
headshot image of Billy Watkins III

Loan Officer: Billy Watkins III

NMLS# 384700

5 out of 5 Stars
Would Recommend
headshot image of Chance Mullins

Loan Officer: Chance Mullins

NMLS# 1247905

5 out of 5 Stars
Would Recommend

The whole process was handled with ease. My questions were always answered.

headshot image of Winsor Cooper III

Loan Officer: Winsor Cooper III

NMLS# 317950

5 out of 5 Stars
Would Recommend

One of the biggest and most stressful events in life is purchasing a home, not a house, but a home that you plan on living your life in: raising a family, celebrating milestones and mourning tragedies, rescuing and burying pets, growing old as you welcome the next generation, and creating the memories that will be passed on as family history. So, it's not something to be taken lightly. Veterans United intrinsically understood that and every step of the way ensured that this very important first step --acquiring a mortgage -- would be the least of our worries thus allowing us to concentrate fully on our most important challenge, finding that home. And we did. We were treated with the utmost respect and dignity. At no point did we ever feel anything other than their sincere efforts in getting us into our home with a mortgage that was right for us.

headshot image of Matthew Czerwonka

Loan Officer: Matthew Czerwonka

NMLS# 1073284

5 out of 5 Stars
Would Recommend

From a guy who dreads writing reviews, I must take a moment to save time for potential home buyers or home owners looking to refinance. Stop looking elsewhere. If you value respect, transparency, and having a team to work for you and your families home buying needs, Veterans United is no-brainer.You see, I wasted a lot of time with a previous lender who obviously believed that me and my family's time wasn't a priority for them. I'm here to tell you, you don't have to nor should you accept any of that mediocre service.Veterans United understands that providing world-class customer service is not a "package upgrade" only reserved for a few, but a level of service that comes standard with every package whether you ultimately choose them or not.

headshot image of Mark Manos

Loan Officer: Mark Manos

NMLS# 1232372

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5 out of 5 Stars
Would Recommend

This is my second home thru Veterans United. The second time around, I was treated just as GREAT as the first time. The assistance with the down payment, the low finance rate, connected me with a wonderful agent that specialized in Veteran placement, everything done with perfection in great timing to fit my needs. You can't go wrong with Veterans United.

headshot image of Terry Roberts

Loan Officer: Terry Roberts

NMLS# 397987

5 out of 5 Stars
Would Recommend
headshot image of Greg Wiele

Loan Officer: Greg Wiele

NMLS# 1374334

5 out of 5 Stars
Would Recommend
headshot image of Billy Watkins III

Loan Officer: Billy Watkins III

NMLS# 384700

5 out of 5 Stars
Would Recommend
headshot image of Mike Mange

Loan Officer: Mike Mange

NMLS# 177094

5 out of 5 Stars
Would Recommend
headshot image of Jerry Landrey

Loan Officer: Jerry Landrey

NMLS# 1107028

5 out of 5 Stars
Would Recommend

Thanks for all your help getting our new home !!!

headshot image of Nate Bitner

Loan Officer: Nate Bitner

NMLS# 1374361

5 out of 5 Stars
Would Recommend
headshot image of Joel Gigler

Loan Officer: Joel Gigler

NMLS# 983692

5 out of 5 Stars
Would Recommend

Would definitely recommend Veterans United, quick responses and very easy to submit needed information.

headshot image of Samuel Yoo

Loan Officer: Samuel Yoo

NMLS# 149705

More Reviews

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