Alycea and Bill Musick very professional and helpful with the loan. Thank you both for your help.
The entire Veterans United team did an amazing job. The process was seamless and I closed on time with no hiccups whatsoever. Highly recommend!
Thank you for making our families dream of home ownership come true! If ever needed, I would use this company and Solibel again!
As a veteran looking for a home for my family of 6, there was limited concern for me in the process. I have a husband with MS, 3 members with cancer and 2 with other issues. I felt a home to keep us staff during COVID19 was the best avenue. I still have not gotten happy about my home because I am still living in the present with the drama during the process. Hopefully in 2021 my emotions will turn to a more positive feelings.
Response from Veterans United
Hello Veronica, it is important to us that we work hard to provide excellent service, and we realize that the home buying process can become stressful when working on getting our veterans to a closing table. Thank you for sharing your open and honest feedback. We have all felt the stress that 2020 put on the world and share that with you. Please reach out to us if you would like to discuss your experience further. Our client advocate team is available at any time. We want to thank you for your service and for using Veterans United.
Tough process...can be frustrating.
Response from Veterans United
Steven, Thank you for this feedback. We understand how the home buying process can get stressful. While we cannot change the experience you had we want to ensure that no other Veterans have this same experience in the future. Discussing your experience and learning how we might look to improve is part of our commitment to provide outstanding customer service. Thank you again for your service.
I 100% recommend the services provided by Veterans United. The team at VU sets the standard for thoroughness and efficiency all loan companies should strive for. They are always more than willing to assist with any hurdles that arise and are all extremely knowledgeable, thoughtful, and kind when explaining details to future home owners. It really seems like they all take a lot of pride in their work, and it shows.
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I used Anne with my 1st loan,Anne was very quick and precise,and now we completed my refinance togerher.
On a scale of 1 to 10 the folks at Veterans United get an 11.
At first I was skeptical because things moved so quickly, but a wonderful job from everyone involved without a problem. I definitely would recommend them.
Harris and his team were absolutely the best, they were in constant contact and made this process as smooth as I have ever seen. Highly recommend Veterans United and Harris Giger
On top of things. The process was pain free and efficient. Excellent team and agent.
