This is my second time working with Solibel Ramos as a lender for a VA Loan. The first time I was a new homebuyer and did not understand much. This second time, I tried to use a different lender and it failed because of how hard their process was. I worked with Mrs Ramos again after because I remember how easy her & her staff mad everything with the purchase of my first home. If I could use her for every state I moved to, I would. I am thankful for this experience I’ve had with her after purchasing two homes in two different states. If you use choose to use Mrs Ramos as your Lender, she is nice and her process is user friendly. You will not regret it!
It all started with a fully web-based application process and ended with just the right human touch. My absolute best loan/mortgage experience. It doesn’t get any easier than this!
As a Veteran and working with Veteran's United it was great experience. They treated us with respect through the whole home buying process. They were always available to answer any and all questions that came up. Would definitely use again, especially if we refinance down the road.
Nick, Casie and Julian were exceptional during my home purchase. Any questions I had were answered promptly and thoroughly. They showed great patience throughout the process and were very knowledgeable. They’re highly recommended!
VU made the process very easy, provided me with a great team.The team sent a gift for my recent engagement and treats for our family dog.However I did not receive an initial package as my brother (who signed up with VU due to my referral). The package included a VU flag pole holder & printed home buying guide which I thought was a nice gesture. Not all vets receive this package apparently.
Only problem I had was with seller she took too long on her part so my interest rate went up half a point which is costing me 50-75 more a month and around 22k over the term of loan.
Working with the Veterans United team made the whole experience stress free and enjoyable. I will definitely recommend VU to others.
Veterans United is a finely tuned machine. All of the professionals provided top-notch support, persistent communication, and friendly demeanors.
From the very first day my Veterans United team was there for me whenever I had a question or concern and went above and beyond to make this happen . Oh and our little Sallie loved her treats and toys too !!!
The process was very smooth. I really liked the app for uploading and reviewing documents and to dos. It was a great way to stay on top of everything.
Everyone I had the pleasure of speaking to were extremely professional and helpful. I’ve always been told the process of buying a home is extremely stressful but because of the team I worked with it couldn’t have gone easier. I will 1000% be recommending Veterans United to any of my veteran friends and family who are looking to buy a home in the future. Thank you all again very much for all your help!!
This process was smooth in every way I would highly recommend veteran United
Buying a home is a stressful moment and the Veterans United team we had did not help with that. This is not something my wife and I do often and instead of taking work off the table the Veterans United team constantly added more problems that seemed like they could solve without involving us. They seemed overly assured and did not take the time to really accommodate the homebuyer. Truly disappointed in underwriting team and how the process turned out.
There are a lot of options for financing a home. However, not all will show the dedication to ensuring the individual is satisfied with the terms and conditions. At Veterans United, I felt like I was more than just a number in their database.
As mentioned before, I honestly could not have asked for a better team for my first home. The team as a whole made me feel very comfortable with every move we made as they showed patience and organization.
Make sure to get a better real estate agent
This was my second time working with Veterans United and just like the first time they treated me like family. They went above and beyond.
