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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

471,998

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4
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2
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Showing all 471,998 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

I started the process and had no clue on buying a house. Lance,Landon and jacklyn was so helpful, patient and believe in me after I had some past life things I didnt know I had to get cleared up first. I really appreciate the whole team!! Any vet who has been hesitant about buying a house like i was please reach out to veterans united there amazing 👏 🤩

headshot image of Lance Nilson

Loan Officer: Lance Nilson

NMLS# 1698422

5 out of 5 Stars
Would Recommend

I’m so grateful I worked with Veterans United, Tansee, Sean and Brianna all of them help me, guide me and made the process of buying a house so easy.

headshot image of Tansee Kramer

Loan Officer: Tansee Kramer

NMLS# 2736687

4.5 out of 5 Stars
Would Recommend
headshot image of Phil Stroessner

Loan Officer: Phil Stroessner

NMLS# 1092882

5 out of 5 Stars
Would Recommend
headshot image of Anne Kuster

Loan Officer: Anne Kuster

NMLS# 1068788

5 out of 5 Stars
Would Recommend

This was my first home buying experience, so I really would not know any better. However, I didn't have any headaches, worries or misunderstandings at all. If I asked a question, it was answered, if it didn't makes sense to me, it was properly explained. So I'd Veterans United has been great with my experience.

headshot image of Aaron Swanner

Loan Officer: Aaron Swanner

NMLS# 1533682

5 out of 5 Stars
Would Recommend
Photo submission from Richard D.

I also received help strengthening my credit up and taking care of my weak areas and under my circumstances without them this would not have happened.

headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

4.5 out of 5 Stars
Would Recommend

Shannon and Mason were amazing to work with and despite all the issues with working with the VA both kept me and my family focused on getting the house and working all avenues while having multiple backup plans.

headshot image of Shannon Hudson

Loan Officer: Shannon Hudson

NMLS# 1078335

5 out of 5 Stars
Would Recommend

Very easy to buy a house, the Veterans United team handled everything in a timely manner

headshot image of Sarah Streeter

Loan Officer: Sarah Streeter

NMLS# 2026781

4.5 out of 5 Stars
Would Recommend
headshot image of Thomas Hall

Senior Loan Officer: Thomas Hall

NMLS# 2466750

5 out of 5 Stars
Would Recommend
headshot image of Jon Abernathy

Loan Officer: Jon Abernathy

NMLS# 49695

5 out of 5 Stars
Would Recommend
headshot image of Matt Turner

Loan Officer: Matt Turner

NMLS# 1953552

5 out of 5 Stars
Would Recommend
headshot image of Thomas Hall

Senior Loan Officer: Thomas Hall

NMLS# 2466750

5 out of 5 Stars
Would Recommend
headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars
Would Recommend

Extremely helpful, walked me through every step of the way

headshot image of Solibel H. Ramos

Branch Manager: Solibel H. Ramos

NMLS# 110667

4.5 out of 5 Stars
Would Recommend

A few communications issues toward the end that were pretty stressful on our end but overall excellent

headshot image of Andrew Beckett

Loan Officer: Andrew Beckett

NMLS# 403395

5 out of 5 Stars
Would Recommend
Photo submission from Garnet K.

I had an awesome experience working with Veteran United! From start to finish, they provided outstanding service, and made the entire process of securing a home loan as smooth and stress-free as possible.What really stood out to me was how attentive and responsive the team at Veteran United was. They were always available to answer my questions and address any concerns that I had, and they communicated with me every step of the way. This made me feel like I was a valued customer and that my needs were a top priority.Another thing I appreciated about working with Veteran United was their expertise and professionalism. They really knew their stuff, and they were able to guide me through the home loan process with confidence and ease. They made sure that I understood everything that was happening, and that I felt comfortable with the decisions that I was making.Overall, I couldn't be happier with my experience working with Veteran United. They are a top-notch organization that really cares about their customers, and I would recommend them to anyone looking to secure a home loan. Thank you, Veteran United, for all of your hard work and dedication!

headshot image of Jeff Barringer

Loan Officer: Jeff Barringer

NMLS# 1963144

4.5 out of 5 Stars

Was not always kept informed

headshot image of Ryan Sherman

Loan Officer: Ryan Sherman

NMLS# 1122103

3.5 out of 5 Stars
Would Recommend
headshot image of Ryan Hauser

Loan Officer: Ryan Hauser

NMLS# 2064438

5 out of 5 Stars
Would Recommend

Thank you all !

headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

5 out of 5 Stars
Would Recommend
headshot image of Tim Glover

Loan Officer: Tim Glover

NMLS# 2122534

5 out of 5 Stars
Would Recommend
headshot image of Krystal Palmer

Loan Officer: Krystal Palmer

NMLS# 1110490

5 out of 5 Stars
Would Recommend

Luke, Lauren, Kate and Caitlin were all very knowledgeable and was able to communicate this is effectively. As someone who has never been through this process I had full confidence that I was being informed at every step. Highly professional group of people. I am grateful to all of them. Please thank them for their support, and the gift I received.

headshot image of Luke Thurman

Loan Officer: Luke Thurman

NMLS# 916543

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5 out of 5 Stars
Would Recommend
headshot image of Christopher Reese

Loan Officer: Christopher Reese

NMLS# 2407291

3.5 out of 5 Stars
Would Recommend
headshot image of Jeremy Landrey

Loan Officer: Jeremy Landrey

NMLS# 1575756

5 out of 5 Stars
Would Recommend

From the very first phone conversation to moving in to our new home about 35-40 days later, this team did an amazing job of calming all of my concerns and comforting me with their confidence of knowing the process.The entire team: Aaron, Patrick, Kurt, and Amy, were all on the ball! They were quick to answer my calls and texts. They always took the time to explain things more than once and they also had genuine care for us as a family.So happy to have them ALL on our side! The whole process was a breeze and they were wonderful!!

headshot image of Aaron McMahon

Loan Officer: Aaron McMahon

NMLS# 1884782

5 out of 5 Stars
Would Recommend
Photo submission from James M.

Stephen and his team provided an outstanding home buying experience. This whole process can be overwhelming at times, but they were gracious and helpful every step of the way. The myvu portal provided a streamlined and organized access point for everything involved with the loan process. With a document database and personalized objectives, I had everything I needed in one place including information for setting up utilities and movers.

headshot image of Stephen Erickson

Loan Officer: Stephen Erickson

NMLS# 1421194

5 out of 5 Stars
Would Recommend
headshot image of Matt LaTorre

Loan Officer: Matt LaTorre

NMLS# 1054084

5 out of 5 Stars
Would Recommend

Veterans, James Waldrod (Loan Officer) and his TEAM were terrific!

headshot image of James E. Walrod

Loan Officer: James E. Walrod

NMLS# 260324

5 out of 5 Stars
Would Recommend
headshot image of Heidi Bailey-Houston

Loan Officer: Heidi Bailey-Houston

NMLS# 1126219

5 out of 5 Stars
Would Recommend
headshot image of Jordan Showalter

Loan Officer: Jordan Showalter

NMLS# 1990172

More Reviews

See all 471,998 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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