Every single person on my team made a lasting impression. I’m am extremely grateful and thankful for their support for me and my family.
Poor communication internally led to delayed closing. Not all options were communicated to us as buyers. Very disappointing experience
Response from Veterans United
Hi Hunter
I'm sorry your experience left you feeling disappointed. Buying a home comes with enough moving pieces, and you should be able to count on clear communication throughout the process. I can understand how frustrating it would be to experience delays and feel like you didn't have all the information you needed to make informed decisions.
If you're open to sharing more, I'd appreciate the opportunity to learn more about what happened. You can reach me at 1-800-212-5200 or ClientAdvocate@vu.com.
Sincerely,
Claire S., Client Relations Manager
Tansee and Sean were fantastic
Seth kept all the details straight forward and kept us updated with all information . The application process was very quick and easy as well as the closing.
Robert made my home refinance process smooth and stress-free from start to finish. He was knowledgeable, professional, and always available to answer my questions. He kept me informed throughout the entire process and worked hard to make sure everything stayed on track. I truly appreciated his honesty, communication, and dedication to helping me get the best outcome. I highly recommend Robert to anyone looking for someone dependable and easy to work with during a home refinance. Thanks again for all your help!
My loan team was absolutely great!! They even sent me housewarming gifts with my name on them.
Very good guy to work with. Initially I was a little peeved at his methods but they were what was needed for this move. In the end I appreciated his operations.
This team was amazing to work with! We were on an accelerated timeline, and they went to bat for us on multiple fronts to ensure we closed on time.I highly recommend them to anyone looking to purchase a home!
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10 is not a high enough number. You guys took from dreaming to home ownership in less than a month and did all the heavy lifting for me.
Everyone is great and worked well with me
They made this process manageable and approachable.Great job everyone!
Fahad was absolutely amazing throughout the entire process of us searching for a home and throughout the closing process.
This whole process was easy and stress free. I always felt like I was in good hands and didn’t have to worry about anything. I was supported throughout the whole process And any time I had a concern, I knew I could just call or text and get an answer quickly even on the weekend I wanted to put the offer in on my house.
Veterans United couldn’t have been more fantastic. My team consisted of Logan, Brittany, William, and Gary and they all were awesome and made the process so easy. Couldn’t ask for a better team and company for this. Highly recommend them!
Tony and his team helped me understand and kept me in the loop for all that was needed.
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Experience first-hand why 374,781 homeowners give us a perfect score!
Best experience I’ve had!
Kaci was great to work with…..she was there throughout the whole loan process. She took time answering the phone calls and emails or returned calls when I left messages. A real superstar from start to finish!
You all have been wonderful through this process, and made it as easy as possible. We are so happy to be in our new home. 1000 thank yous
Overall great experience. Team was responsive when needed. From my perspective the only room for improvement is the team’s attention to detail regarding sending out forms for e-signature. Too many instances I had to sign forms multiple times due to various reasons that should have been caught earlier. I would recommend Veterans United to someone I know.
This Veterans United team was absolutely awesome. They were very honest and upfront from the beginning. They were dedicated to getting me and my family into our new home by working tirelessly and quickly everyday until closed. We could have not been more satisfied. Thank you!
Hannah, Alexis, and all the people at Veterans United were an absolute delight to work with.
Toby, Keri, and Briana did an outstanding job with helping me buy my first home. I was honestly suprised at how smooth they were able to make the process, for me. Thank You!
Colin and his team was absolutely fantastic and helpful at every turn. They kept me updated and we're very understanding.
