If the underwriter is going to be a week to get back to us, just say so. Every step of the way I was lead on and not told any accurate info. It took over a month just to close on this house. We already had the final negotiated price and home inspection done. Still took over a month.
Response from Veterans United
Clay, Thank you for sharing your voice with our team. We understand the frustrations with loan delays and would like to share in that frustration. Underwriters are held to a standard that is set by the fair lending laws and VA guidelines that can sometimes feel intrusive and taxing. We adhere to these guidelines to make sure our clients get the best loan product for their needs. We would like to learn more if you choose to share. Our client advocate team is available to you at any time. Thank you again for choosing Veterans United.
As a retired attorney, I have closed on many mortgages in my over thirty year career. Veteran's United is above average in the service they provide to the client, and I would recommend them to others
Response from Veterans United
Daniel Thank you for sharing your experience. Our commitment to providing excellent service means that your feedback is valuable. Our Client Advocate team will use your comments to further our ability to help every customer get to the closing table as quickly as possible.
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Easy processing, wonderful corporate attitude, and great customer service.
Veteran's United does everything by the book. You can count on all the loan requirements and inspections being met in order and on time.
Veterans United is a great Entity to work with they take care of everything for you no worries you are in great hands and the buying process is smooth and worry free VU handles all situations and issues you may run into
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I highly recommend Veterans United . I have used them 3 times and Every Time my loan specialist Zach Roberts has done a Fantastic job. I have recommend him to my family members on several occasions and he has done a Great job for them as well!! Any one in the Missouri area definitely give Zach a call.
My experience with Veterans United was extremely positive. It took me about a year to find the house from my initial call, and I was taken care of every step of the way by Mark Sexton; I highly recommend anyone purchasing a home to give him a call. Seriously, he knows his stuff and is as straight a shooter as they come.
very easy refi. Did everything on line. Closing was at our house, didn't have to go any where.
Great experience.
Veterans United has outstanding customer service and employs top notch specialists. Buying a new home is a stressful experience, but you won't find a better team to guide you on your way. They provided clear communication throughout the process and were always available to answer our questions and address our concerns. My husband and I are so happy we chose Veterans United to help us land our dream home.
Jeremy Landrey was our Loan Officer and he's was so personable and helpful and thorough. He's so positive, all the time. He's very good at what he does and genuinely seems to enjoy it. Our refinance was smooth and easy. We're so pleased and will tell all our friends about VU!
