I would like for management to contact me regarding how I personally was treated by Will Lewis during this process. As a Veteran that is at the 100% service connected disability, it means everything to me that other Veterans like myself don’t get treated the way this man treated me. Please contact me regarding Will Lewis -Jonathan Macias
2404804750
Response from Veterans United
Jonathan, thank you for taking the time to share your valuable feedback. We appreciate the opportunity to research your experience further and learn more about the ways we might improve for the next customer. One of our Client Advocate team members has attempted to reach you. It is our goal to promote accountability within our teams and consistently deliver an outstanding client experience.
I can't understand why race would have anything to do with your home-buying experience.I didn't really like E-sign because changes could be made without your knowledge. For example, I wasn't aware until closing that I would be responsible for taxes on 3 parcels instead of the 2 that actually came with my home purchase. Also it's crazy that the percentage rates applied makes your actual loan amount almost 2 times the worth of your home. Most of your money is applied to interest instead of the principal amount
Home buying with veteran united is easy they make it so easy until it’s unbelievable great job Jonathan an all you team good job
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veteran United home loan is the greatest organization a veteran can use in order to purchase a home.
Veterans United Home Loans is NOT the same thing as the VA. Having a Real Estate Agent who has worked VA loans before was extremely helpful to me....someone who could call them up to move things along and clarify terms and conditions from the Seller and as needed for the Closing.
Definetly will recommend to Family & Friends
They did everything!!! ????????????????
I would recommend them wholeheartedly!!!
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Patrick Dowd is an Outstanding loan officer, you was very responsive to any questions I had and was able to streamline the process even during COVID 19 To ensure I was able to get into a house in about a months time. Was very grateful for his professional competency answering answering all my questions.Sincerely, Brian Shearer
I have heard many "horror" stories about buying and closing on a home, but I am very glad to say that is not the case with Veterans United. Aside from a small hic-up on the sellers side before closing, the entire process was very fast and more importantly, easy and stress free for me. Caleb and Nate communicated with me frequently throughout the entire process and answered the many questions I had as a first time home owner. I would highly recommend Veterans United for any VA Home Loan or regular Home Loan for that matter. Could not have had a better home buying experience.
Diane was instrumental in both getting things done and assuaging the stresses of the whole process. She was awesome!
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One thing I've not had a chance to understand just yet, is why - when I thought I would be getting back most if not all of my $1,000 earnest money - I wound up paying an EXTRA $116.33 at closing?!That is a $1,116 turn-around from where I expected to be, to where we wound up. I shall be digging a bit to see how this went upside-down.
Missed our tentative closing date due to some unforeseen underwriter requirements, and document resubmissions. No forecasted closing date made at the time. The settlement company contacted us on the day of the closing. Had to reschedule work related travel to facilitate the closing. We were still verifying employment during the closing process? Overall, I was pleased with the experience, and the timeframe to close.
