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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
466,156 reviews
742 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 466,156 unfiltered reviews

Starting on Page 7728 of 15,539. Return to Page 1

5 out of 5 Stars

Very informative friendly and professional.

headshot image of Brian Bradley

Loan Officer: Brian Bradley

NMLS# 1464173

5 out of 5 Stars

Great team!!!!
Very helpful and patient.
Would recommend for sure!!!!

headshot image of Jessica Fitzgerald

Loan Officer: Jessica Fitzgerald

NMLS# 1406881

4.5 out of 5 Stars
headshot image of Max Carratura

Loan Officer: Max Carratura

NMLS# 388818

5 out of 5 Stars

I was thrilled to successfully obtain a VA loan. However, I was disappointed that the interest rate was not as low as many other Re-Fi offers available during the pandemic.

headshot image of Seth Wilmes

Loan Officer: Seth Wilmes

NMLS# 1632136

5 out of 5 Stars

Thanks V U.

headshot image of Terry Roberts

Loan Officer: Terry Roberts

NMLS# 397987

5 out of 5 Stars
headshot image of Kyle Gardner

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars
headshot image of Scott Davis

Loan Officer: Scott Davis

NMLS# 1725328

5 out of 5 Stars

This was my first time buying a home and every aspect of this home buying process was a positive experience. Max Carratura and his team were there for us every step of the way. They answered all of our questions and concerns quickly and effectively. The Veterans United website keeps things simple and efficient to make sure I knew exactly what was needed from me in an organized fashion. 10/10 Recommend Max, his team, and Veterans United as a whole.

headshot image of Max Carratura

Loan Officer: Max Carratura

NMLS# 388818

5 out of 5 Stars
headshot image of Rett Thompson

Loan Officer: Rett Thompson

NMLS# 1747762

5 out of 5 Stars

Veterans United Home loans process makes it as easy as it get. Not just saying this (5 stars)

headshot image of Michael Epperson

Loan Officer: Michael Epperson

NMLS# 1680239

5 out of 5 Stars
headshot image of Andrew Beckett

Loan Officer: Andrew Beckett

NMLS# 403395

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5 out of 5 Stars

This was the most amazing experience ever! This is my first home (I BOUGHT A HOUSE, YA'LL!! Crazy!!) so I did not know one thing about what I was getting myself into. But from my very first phone call-day ONE-I immediately felt really good about it.Loan Specialist Anthony Banks was my initial point of contact. He helped me get prequalified so my husband and I could start looking at houses. During the pandemic and because of social distancing, you can only put an offer in if you're prequalified for a loan. Banks took care of us with the quickness! I swear when he called back to tell me that we were approved he delivered the news like we were family-just genuinely happy for us! That was such an awesome feeling. He's a good dude and dang ray of sunshine! I was always in a noticeably better mood when I got off the phone with him!Lindsay Genay, our realtor, is AMAZING!!!! She was so compassionate and professional, and helpful, and kind, and generous with her time. I love that it never felt like we were just another client she had to close a deal with-we were a priority. That's a really good feeling when you're going through such a arduous process. She's the best. Plus we wore the same shoes the first day we met-I felt like that was a good sign. :-)Senior Loan Office Terry Roberts was quite possibly the most important piece in this life-changing puzzle. I canNOT say enough wonderful things about him! If I didn't know any better I would have thought we were his only clients; he responded to emails faster than I can tie my shoes! Again, this being our first foray into home ownership, we had a TON of questions and concerns, and he made every question feel important and valid. He worked so tirelessly to get us here. We could not have done this without him! I am so impressed by the level of diligence exerted by Terry and his team! Forever grateful.

headshot image of Terry Roberts

Loan Officer: Terry Roberts

NMLS# 397987

5 out of 5 Stars
headshot image of Douglas Lippmann

Loan Officer: Douglas Lippmann

NMLS# 310771

5 out of 5 Stars

I would recommend using Veterans United for your home purchases. Being first time home buyers the process was really easy and our loan officer worked really hard for us to close quickly. Mahalo Veterans United for this awesome program to help Veterans.

headshot image of Tanya Au

Loan Officer: Tanya Au

NMLS# 278807

5 out of 5 Stars

I shopped around with three different companies for my home Purchase. USAA was my first choice, as I bank with them. Next I explored Navy Fed, they came in with a better rate than USAA. Veterans United beat them both! I am very happy they did! Their service was top notch, I never felt like a customer, I felt like I was being provided a service! I will be recommending them to friends and coworkers in the future!!

headshot image of Nicole Viar

Loan Officer: Nicole Viar

NMLS# 1190796

5 out of 5 Stars

I refinanced my home loan and it was as simple as 1,2,3 ????????????Very good experience

headshot image of Blake Weisenfelder

Loan Officer: Blake Weisenfelder

NMLS# 280448

5 out of 5 Stars

My process was smooth, the portal is fantastic and I look forward to going through Veterans United in the future.Thank you.

headshot image of Nick Kundert

Loan Officer: Nick Kundert

NMLS# 1000911

5 out of 5 Stars

Shane was awesome. He was prompt with all of the information we needed to refinance our home within a month. This was the easiest process possible.

headshot image of Shane Lowe

Loan Officer: Shane Lowe

NMLS# 1123167

5 out of 5 Stars

For those who are in the market for a home with VETERANS UNITED and don't know where to start WELL look no, more call for JEFF and you will have swift service and no worries

headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars
headshot image of Johnna Dunlap

Loan Officer: Johnna Dunlap

NMLS# 1102695

5 out of 5 Stars

I highly recommend using Veterans United Home Loans whether you are buying a new home or refinancing. Their customer service team is outstanding! Always professional, knowledgeable and kind. They put me completely at ease during the process and I couldn’t be more grateful!

headshot image of Stephanie Buckridge

Loan Officer: Stephanie Buckridge

NMLS# 1035470

5 out of 5 Stars

Very pleasant experience! I highly recommend!

headshot image of Adam Craig

Loan Officer: Adam Craig

NMLS# 1726012

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Experience first-hand why 371,634 homeowners give us a perfect score!

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5 out of 5 Stars

It is a great company to do business and outstanding service to Military Service members.
Thank you.

headshot image of Chelsea Perkins

Loan Officer: Chelsea Perkins

NMLS# 1955996

5 out of 5 Stars

Thank you & your team for the help Matt!

headshot image of Matt Colgin

Loan Officer: Matt Colgin

NMLS# 1374345

4 out of 5 Stars
headshot image of Nathan Jackson

Loan Officer: Nathan Jackson

NMLS# 1223739

5 out of 5 Stars
headshot image of Whitney Lieberman

Loan Officer: Whitney Lieberman

NMLS# 2001312

4.5 out of 5 Stars
headshot image of Larry McGallagher

Loan Officer: Larry McGallagher

NMLS# 1464194

5 out of 5 Stars
headshot image of Matthew Czerwonka

Loan Officer: Matthew Czerwonka

NMLS# 1073284

5 out of 5 Stars

If you are looking to refinance, and you are a veteran, then look no further. Veterans United Home Loans was helpful, attentive, and quick in handling our loan. We could not ask for a better experience! It was wonderful from beginning to end! Amazing in every way!

headshot image of Jake Jones

Loan Officer: Jake Jones

NMLS# 1838230

5 out of 5 Stars
headshot image of Ashton Zeigler

Loan Officer: Ashton Zeigler

NMLS# 1117978

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