Veterans United made my first home buying experience so easy! I was always able to know exactly what step we were at by logging in and I knew that if I had any questions, I could always reach out and be assisted by my loan team.
Hands-down the best experience I have ever had dealing with funding a mortgage and buying a home. The process was flawless and the people were exceptional and most importantly Nathan. I would recommend your service to any veteran and will be recommending them to every veteran I know.
As a first-time homebuyer, I cannot imagine the home buying process being any easier and straight forward than what we experienced with Veterans United and the support from Lee Sattler and his team. From the easy to use online portal provided by Veterans United, to the personalized service we received from Lee and his team, it leaves little to remain asked for. I would recommend Veterans United to friends and family and would return to Veterans United for any future property purchases.
Interface between underwriting and closing, especially closing, and timeliness providing packet to Title company could improve
Horrible and frustrating experience...had to delay closing due to VU's failure to provide documents in time for the appointment. Last minute verifications should have been checked completed sooner. Would not recommend VU!
Response from Veterans United
Thank you for sharing, Donald. A member of our Client Advocate team will be researching this further to determine how we may improve our service for future clients. If you would like to further share your experience with our team we would value the opportunity to learn more. We want to thank you for your service and for choosing Veterans United.
VU truly has Veterans and their families best interest at heart. The process was easy and the team helped us through every step of the way. I would recommend Jenny Kolan and team to any future veteran home buyers.
Andy and his team did a great job. Good communication, on top of the entire process while the seller had to extend the closing date five times. I am sure they were as frustrated as I was, and they remained professional and focused.
They changed my family's life we love our new home the kids have been so happy with there new place
I can't express enough the gratitude I have. Each time I've worked with you guys has been a wonderful experience. Thank you so much!
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Extremely helpful, friendly, courteous and knowledgeable. Kept me informed during every step of the process. Got us in our new home before the original closing date and before Thanksgiving. Sent us a gift after closing.
Not every lender will walk you through every step of the home buys process. Not every lender will set you up with realtors that know how VA homes loans works. Veterans United made buying my first home easy.
Veterans United is the right company to help you through all stages of the home buying/loan process. They are all very informed and will do everything possible for a positive outcome.
