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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

424,888

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4
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2
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4.5 out of 5 Stars
Would Recommend

Easy process.

headshot image of Michael Stalling

Loan Officer: Michael Stalling

NMLS# 1105433

5 out of 5 Stars
Would Recommend
headshot image of Krystal Palmer

Loan Officer: Krystal Palmer

NMLS# 1110490

5 out of 5 Stars
Would Recommend

Quick and easy to purchase a new home

headshot image of Mike Mange

Loan Officer: Mike Mange

NMLS# 177094

5 out of 5 Stars
Would Recommend
headshot image of Terri Behrens

Loan Officer: Terri Behrens

NMLS# 1122291

5 out of 5 Stars
Would Recommend

Sydney and her Team were amazing! So thankful for their professionalism and attention to detail.

headshot image of Sydney McFall

Loan Officer: Sydney McFall

NMLS# 1113548

5 out of 5 Stars
Would Recommend

The team lead I started with had to go on maternity leave early ( hope Katie and her baby are doing well) Jenifer Glenn and Darin Jobe made the transition better than expected. You have fantastic people working at Veterans United. They went above and beyond with everything.
Thank you for every thing

headshot image of Darin Jobe

Loan Officer: Darin Jobe

NMLS# 1245880

5 out of 5 Stars
Would Recommend

Bobby was available for any questions or concerns. He explained everything I had questions over. Very satisfied overall.Thanks for the cutting board very nice surprise when we walked in the house.

headshot image of Bobby Moss

Loan Officer: Bobby Moss

NMLS# 1125754

5 out of 5 Stars
Would Recommend

Best refinance experience we’ve had.Kyle and Megan were the best mortgage professionals to work with, they did everything to get our loan done in a timely manner With a great interest rate. Thank you so much Kyle an Megan♥️

headshot image of Kyle Boger

Loan Officer: Kyle Boger

NMLS# 1483287

5 out of 5 Stars
Would Recommend
headshot image of Zach Nelson

Loan Officer: Zach Nelson

NMLS# 1599016

5 out of 5 Stars
Would Recommend
headshot image of Dan Salter

Loan Officer: Dan Salter

NMLS# 1407348

5 out of 5 Stars
Would Recommend
headshot image of Jason Bals

Loan Officer: Jason Bals

NMLS# 1599125

5 out of 5 Stars
Would Recommend
headshot image of Aaron Hayes

Loan Officer: Aaron Hayes

NMLS# 1144691

5 out of 5 Stars
Would Recommend
headshot image of Jake Faerber

Loan Officer: Jake Faerber

NMLS# 838645

5 out of 5 Stars
Would Recommend

Ted Richardson's team made the home buying processing fairly easy.

headshot image of Ted Richardson

Loan Officer: Ted Richardson

NMLS# 743121

5 out of 5 Stars
Would Recommend
headshot image of Nathan Corley

Loan Officer: Nathan Corley

NMLS# 1113688

5 out of 5 Stars
Would Recommend

Fantastic!! It was a real pleasure working with Mike and Kristin. They truly helped make things easy and were always quick to respond with any questions I had.

headshot image of Mike Lyman

Loan Officer: Mike Lyman

NMLS# 1312488

5 out of 5 Stars
Would Recommend

Fast and accurate service and always proactive

headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars
Would Recommend
headshot image of Matthew Reehl

Loan Officer: Matthew Reehl

NMLS# 1726845

5 out of 5 Stars
Would Recommend

Working with Veterans home loans was great. I certainly appreciate all that was done. Thank you.

headshot image of Adam Craig

Loan Officer: Adam Craig

NMLS# 1726012

3 out of 5 Stars

The process begin smoothly. After a couple weeks Sarah began working on our account and there seemed to be a disconnect as to what items were required. We constantly received request for dupicate items. Sarah would call and request items after Josh had already requested them. Sarah seemed lost in the proces. In prior purchases the lender utilized a worksheet and requested all items from this form. It felt like my lender team did not communicate with each other or wiht the closing agent. This is my seventh home purchase and never had any issues with prior home purchases.

Response from Veterans United

Thank you for your feedback Loyd. We're sorry you didn't experience the service you were expecting. Our Client Advocate team will review your file to find any potential areas of improvement for us to focus our training on. We hope you are enjoying your new home.

5 out of 5 Stars
Would Recommend
headshot image of Thomas Champion

Loan Officer: Thomas Champion

NMLS# 1102159

5 out of 5 Stars
Would Recommend

I’m just so very thankful to everyone at Veterans United for easing my mind when it came to buying my first home. It was truly an amazing experience.

headshot image of Collin Grote

Loan Officer: Collin Grote

NMLS# 176736

5 out of 5 Stars
Would Recommend
headshot image of Brian Poterbin

Loan Officer: Brian Poterbin

NMLS# 1100035

5 out of 5 Stars
Would Recommend
headshot image of Dan Hopkins

Loan Officer: Dan Hopkins

NMLS# 1525090

5 out of 5 Stars
Would Recommend
headshot image of Adam Canote

Loan Officer: Adam Canote

NMLS# 1464121

5 out of 5 Stars
Would Recommend
headshot image of Brian Jahnsen

Loan Officer: Brian Jahnsen

NMLS# 28144

5 out of 5 Stars
Would Recommend

These guys are great! Notified me of refinance with reduced rate--not something I asked for--worked fast to make it happen before holidays and make the process easy for me.

headshot image of Dan Salter

Loan Officer: Dan Salter

NMLS# 1407348

5 out of 5 Stars
Would Recommend
headshot image of Shawn Workman

Loan Officer: Shawn Workman

NMLS# 169957

5 out of 5 Stars
Would Recommend
headshot image of Ryan Ponder

Loan Officer: Ryan Ponder

NMLS# 1004260

5 out of 5 Stars
Would Recommend

My loan was easy, fast October 2018. My refinancing this year was equal in ease.

headshot image of Caleb Batson

Loan Officer: Caleb Batson

NMLS# 1435015

More Reviews

See all 424,888 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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