Chance Mullins is very professional and made this process extremely smooth and quick 10/10 would recommend and will be working with him in the future.
Great people
I want to personally thank Dustin Johnson for everything he did during my home buying process. Rotation was quick to respond to any questions I had. He was patient while walking me through every step of the process to ensure I not only understood what needed to be done, but also explained the importance and reasoning behind every step. If it wasn’t for Dustin, I would have been completely lost during my home buying process. Dustin was able to take so much weight and stress off of my shoulders. If it wasn’t for him working tirelessly, my family and I wouldn’t have been able to have a home to move into after starting the process and closing on a home 3 weeks later.
You all were fast and efficient...thank you
Felt like I was always in a fight with those I spoke to (when I could get them on the phone) about my loan. At one point was told I was NOT going to close. If I didn't reach out to the home builder myself, I probably would have been thrown to the side.
Response from Veterans United
Hi Edward,
I'm sorry your homebuying experience left you feeling like you had to fight for answers and keep things moving yourself. Buying a home is stressful enough without struggling to reach someone or feeling uncertain about whether you'll make it to closing.
I appreciate you speaking up about what happened. I'd like the opportunity to learn more about your experience and make sure your concerns are heard. Please reach out to the Client Advocate team at 1-800-212-5200 or ClientAdvocate@vu.com.
The team is available Monday through Friday from 9 a.m. to 5 p.m. Central Time, and messages received outside those hours are typically answered the next business day.
Sincerely,
Claire S., Client Relations Manager
Great experience
GOD FAMILY COUNTRY
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Thank you kindly for your time & efforts @ VETERANS UNITED
Caitlin, Max, and their whole team made my whole experience a joy! They all went above and beyond to make sure I understood everything as a first-time buyer. I would recommend that every Veteran in the market for a new home use Veterans United!
Great people Fantastic Service ❤️
Crystaline loveless and her team did an oilitstanding job.
My team worked quickly and efficiently with me to get my fianc
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Well you know despite some hurdles we had to get over and some obstacles they were still pretty efficient and they got past any problem and help us work out any questions that we had so yeah they were there the whole time for us and make sure everything was in order I'm very pleased with the VA almost I would recommend you to all my friends and whoever reads this thank you and have a blessed day
I already told my sister about Veterans United. I would recommend you guys to any Veteran I meet. My wife loved you guys and your team was awesome and helpful with every step. We were never left in the dark about anything.100% you guys are truly amazing
Working with Jared was awesome. He always got back to me when I had a question and kept me informed throughout the process. I also really appreciated his low-pressure approach when we were first starting out.
Suzanne was absolutely amazing throughout my entire home-buying process! She was professional, patient, knowledgeable, and always took the time to explain everything to me and answer all of my questions. She made what could have been a stressful process feel smooth and manageable.Suzanne was always responsive and kept me updated every step of the way. I truly felt like she cared about helping me get into my new home, not just closing a loan. I’m extremely grateful for all of her hard work and dedication.If you’re looking for a lender who is trustworthy, helpful, and genuinely cares about her clients, I highly recommend Suzanne. Thank you for everything, Suzanne!
