My family and I are very thankful for the great customer service and overall level of effort that the entire VU team provided to us during our very first homebuying experience. We purchased our house entirely online during a pandemic and VU gave us the level of confidence to do so. They were never pushy and always accommodating to our circumstances.
The same comments about Mike can be said about Neisha Hairston... she was also a '10' and we will recommend her professional service... and helpfulness as well !
I couldn’t be happier and I thank Veterans United for their part in getting me get back into a home. I’m happy to be part of the family!
Veteran's United is the place to be if you're looking to purchase a home. My turnaround time for requested information was always less than 24 hours, so the process was especially speedy and efficient for me. I could not have dreamed that the process could be so quick and easy, and I was cleared to close without a single hitch. I can't thank Brendan, Wesley, and Tosha enough for all of their hard work and dedication.
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I didn’t know if I could handle the process of buying a home at my age, but Shannon Workman of Veterans United Home Loans made it so easy! He kept me on point with every step, always updating me on progress!!
I recommend to any Veteran looking to buy a home, finance through Veterans United NO MATTER what reservations you have, be it financing, amount of VA benefit left to borrow against, disability ... VETERANS UNITED is the application to submit!This home purchase is my fourth and the most painless process I have been through during the purchase of a home. For this purchase I simultaneously initiated the loan process through several well known lenders e.g., VETERANS UNITED, US BANK, ROCKET MORTGAGE, FIRST CITIZEN to name a few. I ended up with VU for the Easy process, streamline and user friendly document upload and review system, constant and responsive communication, having texting email and telephonic access to my loan officer, and support team handling all aspects of a home purchase with a snapshot list of contact information specific to my home’s location to set up utilities alarm companies... and with all of this, the one main reason I went with VU is my the loan officer Samantha Rustemeyer! Sam handled my loan process with precision! Sam is a YES person, a positive, brilliant, organized and ALWAYS available representative of VU who ALWAYS had a CAN DO attitude with everything from the first phone conversation until I closed!Being a Veteran, we are accustomed to effective communication, doing what you say you will do, and doing your job, VU and specifically Sam were an overachiever in all areas! Some lenders say they specialize in VA loans but it never turns out that way, rocket mortgage was not honest and tried to take advantage of us, I couldn’t even get a response to an email from US Bank after pre-approval and they even have my current mortgage.The support from VU is second to none! Veteran’s experience the worst of the worst life has to throw at us and because of this fact, SERVICE means a lot to us. You will experience TOP service in ALL areas of support from VU throughout your loan process.Veterans United only deals with veterans and they know exactly what’s they are doing. Ask VU to assign Samantha Rustemeyer as your loan officer, you will not regret it! I highly recommend VU for any veteran seeking to purchase a home.
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BTW, the rest of his teammates aren't bad, either! Which may speak volumes about your HR department.
Highly Recommend and Very Supportive. Great, Friendly and On Top of their Profession.
For all veterans looking to buy a home you won’t go wrong with Veterans United and the great people that work there.
