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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
465,357 reviews
913 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
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91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 465,357 unfiltered reviews

Starting on Page 7878 of 15,512. Return to Page 1

5 out of 5 Stars
headshot image of Joshua Kittle

Loan Officer: Joshua Kittle

NMLS# 1035193

5 out of 5 Stars
headshot image of Terry Roberts

Loan Officer: Terry Roberts

NMLS# 397987

5 out of 5 Stars

If you’re a veteran and looking to buy a home, take advantage of this benefit. The process is smooth, and fast. Yes, fast! I closed 32 days after my offer was accepted, and that's only because the seller had a delay. It can sometimes be a little challenging to get sellers to consider offers that are backed by VA loans. There's a perception in the industry that VA loans take forever to close and inspections and appraisals are too nit-picky and sellers are steered away from those offers. I agree that the inspection was very thorough, but you'll be glad you had it. They look for things that normal inspections don't, things that will save you a lot of money in the end.
In the end, and particularly after talking about the process with friends who have other types of loans and went through different processes, I feel like I had a better overall experience than they did and got a better deal on a home that was vetted and inspected much more carefully than a home purchased with a conventional loan and thus I feel even better about the house i just bought.

headshot image of Donald Webber

Loan Officer: Donald Webber

NMLS# 892467

5 out of 5 Stars

Great time!

headshot image of Shane Martin

Loan Officer: Shane Martin

NMLS# 339115

0.5 out of 5 Stars

The entire process was very stressful towards the end and the entire team does not seem to work. Well with the underwriting team and closing team I went to veterans United because I thought they would be specialists but I will never use them or recommend them. It seems like they churn people through without any regard for meeting deadlines and poor customer service.

Response from Veterans United

Elizabeth, thank you for sharing your valuable feedback. A member of our Client Advocate team is available to you and we invite you to connect with us further. Discussing your experience and learning how we might look to improve is part of our commitment to provide outstanding customer service. We share the stress and frustrations that the loan process sometimes can occur. Thank you again for your service.

5 out of 5 Stars
headshot image of Josh Jennett

Loan Officer: Josh Jennett

NMLS# 1933969

5 out of 5 Stars

They were persistent in seeing that details or obstacles were resolved so we could obtain the loan. They were always patient, courteous and available. I will tell other vets of my positive experience.

headshot image of Tommy Purk

Loan Officer: Tommy Purk

NMLS# 1222488

5 out of 5 Stars
headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

4.5 out of 5 Stars
headshot image of Andrew Moe

Loan Officer: Andrew Moe

NMLS# 34810

5 out of 5 Stars
headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars
headshot image of Kevin Warren

Loan Officer: Kevin Warren

NMLS# 261072

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5 out of 5 Stars
headshot image of Nicole Heislen

Loan Officer: Nicole Heislen

NMLS# 1469125

5 out of 5 Stars
headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars

Please feel free to use comments posted in the above section for posting reviews.

headshot image of Jamie Hughes

Loan Officer: Jamie Hughes

NMLS# 1781663

5 out of 5 Stars
headshot image of Jim High

Loan Officer: Jim High

NMLS# 1434955

5 out of 5 Stars
headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

4.5 out of 5 Stars
headshot image of Dan Hopkins

Loan Officer: Dan Hopkins

NMLS# 1525090

5 out of 5 Stars
headshot image of Kelly Tolster

Loan Officer: Kelly Tolster

NMLS# 420363

5 out of 5 Stars
headshot image of Josh Jennett

Loan Officer: Josh Jennett

NMLS# 1933969

5 out of 5 Stars

I will recommend to every Veteran I know. So happy in our new home, thank you!

headshot image of Tim Jarrett

Loan Officer: Tim Jarrett

NMLS# 2001664

5 out of 5 Stars
headshot image of Dane Frazier

Loan Officer: Dane Frazier

NMLS# 1779989

5 out of 5 Stars

Because of veterans united i paid no closing cost and got my car paid off.

headshot image of Ryan Kawelaske

Loan Officer: Ryan Kawelaske

NMLS# 1698477

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Experience first-hand why 370,956 homeowners give us a perfect score!

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5 out of 5 Stars

If you're a Veteran and thinking of purchasing a home, don't talk to anyone until you've talked to Veterans United Home Loans! Never dreamed that buying a house could be so fast and easy! AAA+++

headshot image of Benjamin Long

Loan Officer: Benjamin Long

NMLS# 1099960

5 out of 5 Stars

I would highly recommend this team.
Thank you.

headshot image of Don Scott

Loan Officer: Don Scott

NMLS# 165274

5 out of 5 Stars

worked me thru out the process to final closing.

headshot image of Matthew Czerwonka

Loan Officer: Matthew Czerwonka

NMLS# 1073284

5 out of 5 Stars

Finding a home wasn’t East, but financing the home was way less stressful than I ever imagined. We are so thankful that we got to work with the team that we did!

headshot image of Jeremy Henry

Loan Officer: Jeremy Henry

NMLS# 186485

5 out of 5 Stars
headshot image of Cara Musick

Loan Officer: Cara Musick

NMLS# 1435899

5 out of 5 Stars

As a first time home buyer, I was worried about the process and wondered if it was really possible for me to purchase a home. My loan officer Jim High and my real estate agent Greg Chaplain took care of me and made my home purchase a breeze. My experience with Veterans United was incredible and made Navy Federal look bad. For anyone else out there that has limited income and would like to potentially save on closing costs, use this grant here: https://penfedfoundation.org/apply-for-assistance/dream-makers/
My team at Veterans United and my real estate agent made sure I'd receive the grant.

headshot image of Jim High

Loan Officer: Jim High

NMLS# 1434955

3.5 out of 5 Stars

COVID-19 has changed everything. Slowing down everything to a crawl, but a simple update goes a long way. I'm very understanding typically, but when I am forced to push though the process of financing our home it leaves me thinking my business is not important.

headshot image of Brent Schultz

Loan Officer: Brent Schultz

NMLS# 868587

5 out of 5 Stars
headshot image of Kaylee Wyckwood

Loan Officer: Kaylee Wyckwood

NMLS# 1564827

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