My entire experience w/VU has been, and continues to be beyond outstanding! VU's personnel are knowledgeable, caring, responsive, and always do whatever it takes to get a problem resolved. Also, the website and entire loan process was outstanding.
The TEAM was outstanding!
Show they truly care
Nani and the Veterans United Home Loan Team was nothing less of caring, respectful, professional, and responsive. Nani and the team took care of all our inquiries, needs, and the necessary paperwork with so much ease and "no-hassle" for the customer. They demonstrated so much care and understanding, as well as made us feel like our needs were priority. Nani and the team made this process so easy going and so customer/user friendly!
ALL our terrific and we have already recommended them to others!
Thank you very much for your time, efforts, diligence, and care!!
Hal and Joan Alejandro
The process was quick and easy! They helped from the beginning to the end!
It was easy to follow and understand
Awesome Job! My Loan officer and his team were amazing and provided impeccable service.
Yes I would definitely recommend Veterens United Home Loans to my friends and family. My experience was outstanding and Matt Landis made my first home buyer experience swift and unforgettable.
Took me through the ringer and I lost confidence in VHULs ability to actually close the loan. Finally closed almost 1 month after the contract date.
Response from Veterans United
Hi Ron, thank you for sharing this feedback with our team. We understand that it can be difficult when unexpected things happen, and we respect the amount of work that went into completing the process. It was an honor to work with you and we are glad that you have your new place to call home. Our team will research the events and look for ways we may improve the process for the future.
1) They coached me on how to fix my credit and; 2) They made the home buying process much easier compared to doing it on my own.
From Mike to Travis to Julie we were super impressed! The process was quick and simple. Everything was explained and I was communicated with promptly throughout it all
The process is easy from start to finish
Jake and Colin were awesome!!! They would have my questions answered within minutes via email..helped with everything possible, and they really made me feel like I was the only client they were helping the whole time!! Literally couldn't have asked for a better team!
Solid Team. Great work.
They made a complex process seem easy. They guided me through every step and we're here friendly and helpful!!!
