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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

426,630

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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2
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Showing all 426,630 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
headshot image of Michael Jones

Loan Officer: Michael Jones

NMLS# 1629215

5 out of 5 Stars
Would Recommend

Thanks to everyone who helped me get through this on purchasing my home thank you again 🙏🏼👍

headshot image of Jeff Matlock

Loan Officer: Jeff Matlock

NMLS# 2029705

5 out of 5 Stars
Would Recommend
headshot image of Amy Carder

Loan Officer: Amy Carder

NMLS# 1925297

3.5 out of 5 Stars
Would Recommend
headshot image of Derek Flood-Lorber

Loan Officer: Derek Flood-Lorber

NMLS# 984493

5 out of 5 Stars
Would Recommend

This team made the process so easy. Zero stress. I cannot thank them enough!!!

headshot image of Chris Campbell

Loan Officer: Chris Campbell

NMLS# 1604496

5 out of 5 Stars
Would Recommend
headshot image of Marina Fajre

Loan Officer: Marina Fajre

NMLS# 2491641

5 out of 5 Stars
Would Recommend

We have used Veterans United multiple times. We always have 5 star service

headshot image of Kendall Haun

Loan Officer: Kendall Haun

NMLS# 1708656

5 out of 5 Stars
Would Recommend
headshot image of Nathan Jackson

Loan Officer: Nathan Jackson

NMLS# 1223739

5 out of 5 Stars
Would Recommend
headshot image of Kelsey Allen

Loan Officer: Kelsey Allen

NMLS# 1947880

5 out of 5 Stars
Would Recommend

Haley and her team (especially Brie Flippin) were outstanding throughout the application and approval process. Despite technology incompatibility between VU and my Credit Union which slowed down transfer of my information to VU, the team worked with me in every way possible so I could comply with their requests for information.
They were supportive and encouraging and made me confident that they would complete the process as quickly and efficiently as possible. It was frustrating at times, but overall, it allowed me to purchase my dream home and move forward with the next chapter of my life! I highly recommend Veterans United to any Veteran wanting to purchase a new home!

headshot image of Hayley Glennon

Loan Officer: Hayley Glennon

NMLS# 2566042

5 out of 5 Stars
Would Recommend

This is the 3rd home we have bought with Doug and his team's help. Always an easy straight-forward process.

headshot image of Douglas Lippmann

Loan Officer: Douglas Lippmann

NMLS# 310771

5 out of 5 Stars
Would Recommend

My military background, Leadership Academy, 95th Division Drill Sergeant School, demands excellence in all we trained. Pride in Self, in the US Army, and in Country. I will always be sworn to defend the Constitution of the USA, against all enemies…. Both foreign and domestic. And I am SOLD on Veterans United!

headshot image of Daniel Kliethermes

Loan Officer: Daniel Kliethermes

NMLS# 996807

5 out of 5 Stars
Would Recommend

The entire team was simply Amazing. We owe them a debt of gratitude!

headshot image of Tim Killday

Loan Officer: Tim Killday

NMLS# 1698454

4 out of 5 Stars
Would Recommend
headshot image of Jordan Smetana

Loan Officer: Jordan Smetana

NMLS# 2388792

5 out of 5 Stars
Would Recommend
headshot image of Kat Weisenborn

Loan Officer: Kat Weisenborn

NMLS# 2056780

1.5 out of 5 Stars
Would Recommend

Well after we were sent over to the loan coordinator it went down hill from there. The communication stopped almost entirely and we were finding out important information by either text or email and in some cases by someone else all together.

Response from Veterans United

Hey Andrew,

I'm really sorry to hear that communication dropped off after you were transferred to the loan coordinator. You should always feel informed and in the loop, especially when you're navigating something as important as a home loan. It sounds like you were left to find out key details through texts, emails, and even from other people, which isn’t the experience we want for our borrowers.

We'd really appreciate the chance to look into this further and see how we can do better. If you're open to it, please reach out to us at 1-800-212-5200 or email ClientAdvocate@vu.com. We’re available from 9 a.m. to 5 p.m. CST, Monday through Friday, and we’d love the opportunity to talk more about your experience.

5 out of 5 Stars
Would Recommend
headshot image of Anne Kuster

Loan Officer: Anne Kuster

NMLS# 1068788

5 out of 5 Stars
Would Recommend

I never really considered buying a house because of the usual process and hassle but you guys made it so easy and were so fast. My family and I are eternally grateful.

headshot image of Zach Huckabey

Loan Officer: Zach Huckabey

NMLS# 2026797

5 out of 5 Stars
Would Recommend
headshot image of Christina Squires

Senior Loan Officer: Christina Squires

NMLS# 1938562

5 out of 5 Stars
Would Recommend

Veterans United takes the extra steps to honor and respect veterans home purchases. Thank you Veterans United for your loyalty and support to our veterans.

headshot image of Zach Huckabey

Loan Officer: Zach Huckabey

NMLS# 2026797

5 out of 5 Stars
Would Recommend

Yes, Madison, also was exceptionally kind, respectful, professional, and listened to my concerns with sincerity. In addition, attempted to understand and help me navigate the required request worked with Nick and aligned themselves by staying on the same page to help me meet the requirements needed for the final home loan approval.

headshot image of Nick Intrieri

Loan Officer: Nick Intrieri

NMLS# 1524889

5 out of 5 Stars
Would Recommend

Best choice for home loan, thank to everyone on team. All were very professional.

headshot image of Craig Anderson

Loan Officer: Craig Anderson

NMLS# 1464195

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5 out of 5 Stars
Would Recommend

I have nothing else to add.

headshot image of Devin Perkins

Loan Officer: Devin Perkins

NMLS# 1737394

5 out of 5 Stars
Would Recommend

The team made homebuying a smooth experience. I checked my to-do list regularly which made staying on top of things very easy. The team also communicated regularly with me and kept me informed of what was happening. I appreciate all their hard work.

headshot image of Torri Thomas

Loan Officer: Torri Thomas

NMLS# 2328463

5 out of 5 Stars
Would Recommend
headshot image of Brandon Worthington

Loan Officer: Brandon Worthington

NMLS# 1563972

5 out of 5 Stars
Would Recommend

The whole team kept it simple and easy, answered a y questions I had and was there every step of the way.

headshot image of Aaron Rand

Loan Officer: Aaron Rand

NMLS# 1374309

5 out of 5 Stars
Would Recommend

Such a beautiful blessing to finally be a home owner! My living in a trailer park has been robbing my 9 year old daughter of a fun childhood!

headshot image of Joshua Kittle

Loan Officer: Joshua Kittle

NMLS# 1035193

5 out of 5 Stars
Would Recommend

I am so grateful to have this team working so hard to get me into a home and such a short time span. If and when I do this again I certainly reach out.

headshot image of Sarah Sauro

Loan Officer: Sarah Sauro

NMLS# 715700

5 out of 5 Stars
Would Recommend

Nah I think I’ve said enough thanks for asking and not making this review a multiple choice question BS thing the VA or WWP be tryin to throw at ya follow me for updates on the transformation of a property to the DePierre Estates on
IG @daviddepierre

headshot image of Corey Sublett

Loan Officer: Corey Sublett

NMLS# 1559322

5 out of 5 Stars
Would Recommend

Everyone was super helpful and knowledgeable.

headshot image of Karol Hart

Senior Loan Officer: Karol Hart

NMLS# 1202012

More Reviews

See all 426,630 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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