VU is my go-to lending partner. This is my 3rd home with Veterans United and their customer service is hands down the BEST!!
Cory Sublett, my loan officer and Ashley Clausen, loan coordinator, were an absolutely amazing team! From the very beginning of my VA loan application with Veterans United, Cory and Ashley did everything possible to make the approval and the closing of my loan go smoothly! I totally enjoyed working with them. Both Cory and Ashley would call or email me on every single step of getting not only the VA loan approval but getting my loan closed on the date stipulated in the seller’s contract.
I highly recommend Veterans United to anyone requiring a mortgage loan. I have totally enjoyed working with them!
The team that worked with us on our home loan was outstanding. Randy Groner, Lisa Shrum, and Jodi Herzog made our application process as easy as possible. Extremely professional.
Everyone was very professional courteous and kind
Great service!!
The experience was wonderful! Stress free! The entire team was amazing!
Everyone in my team was phenomenal, super easy to get work with, answered all my questions in easy go understand terms being a first time home buyer. The package I got to the new house was absolutely above and beyond! Between the personalized sign for my garage, treats for my chinchilla jetty, beautiful blanket, and yummy treat was truly amazing. I cannot thank everyone enough for helping be purchase my first house.
Bill Musik and Veterans United are the only candidate many I trust to make our homeownership a reality.
Just OUTSTANDING Team work and customer service
My experience with Veterans United was outstanding. The entire team guided me through each step and kept everything clear and easy to understand. Every question I had was answered quickly, and the communication throughout the process made a huge difference for my family. What I expected to be stressful ended up being a smooth and manageable journey because of how well the team supported us. I am grateful for the level of care and professionalism they showed from start to finish.
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We had a GREAT experience with Veterans United and their entire team, especially Maggie Schuh. The process was stemless and we felt like we were in good hands. We did have a family friend who is does home mortgages and she asked us to use her and that she could beat or match Veterans United rates, fees, etc. We did entertain the friend, but the process had some bumps in it. We decided to let the friend go and go all in with Veterans United. We did this because never once along the way did a red flag pop up. Everyone we dealt with came across very experienced. We really felt like we were in good hands! Thank you for helping us buy our forever home. We really appreciate everything!
EXCELLENT CUSTOMER SERVICE!!! Colin and the staff were there for us every inch of the way! We highly recommend them to fellow veterans!
Everyone was very friendly and very helpful. Just make sure you take your time and go at your own pace, they will understand and work with you.
I appreciate Chad and Jamies hard work and follow up as well as great attitudes.
As I mentioned to the team. I had to mention a few times that numbers were not accurate and the last couple days prior to close they were finally corrected which was a significant difference in the final numbers.
This is my second time going through
Veterans United. I appreciate all the help I received from the team and how easy they made this process go once again.
Did not walkthrough closing, showed up unprepared and jumped through hoops to make sure title company received closing costs.
Response from Veterans United
Hi Adam,
I’m sorry your closing felt unprepared and stressful. That’s not the experience I want for you, and I’d like to look into what happened. Please reach out at 1-800-212-5200 or ClientAdvocate@vu.com
