Horrible communication. Had to resend information several time. Talked to other realtors and they say they will not work with Veterans United. All most walked away from Veterans United in the middle of my journey. Will not recommend to anyone . Just a horrible experience for a lender who does this every day. You would think they would have their act together but not the case. There are other lenders out there who do VA loans. Do some research before committing to Veterans United. WILL NOT RECOMMEND TO ANTONE.
Response from Veterans United
Scott, thank you for taking the time out of your day to share this information. It is our goal to provide expert and reliable communication through a dedicated Loan Specialist. We would like to learn more about your experience. A member of our Client Advocate team has attempted to reach you for help improving our service for future customers.
Veterans United made trying to obtain a loan easy. Everyone who worked on this loan with us always returned calls quickly and worked to make the process much easier for us.
Everyone was very efficient and helpful.
The whole team was a "delight" to work with.
Excellent experience. Who knew that buying a home could be this easy and seamless. Excellent communication, amazing rates. Highly recommend.
I highly recommend Veterans United, they make the process very easy to become a homeowner. . Thanks Veterans United I'm a proud homeowner!
Ready to see for yourself?
Experience first-hand why 370,819 homeowners give us a perfect score!
As soon as I even considered purchasing a home, Veterans United was on their job pushing me through the entire process. My closing process was quick & effective with the help of my team Nate, Camelia & Bo. I appreciate you guys and all the amazing tips!
The whole process went smooth and the Veterans United’s website/lending portal made uploading documentation and staying on track that much easier. Grateful that we used VU to purchase our first home.
As an active-duty family, we all can really appreciate someone and their company, that truly cares for us and for the process we go through when moving all around this county for the service. We found that at Veterans United. We highly recommend using them for a painless and less-arduous task in home buying.
Ready to see for yourself?
Experience first-hand why 370,819 homeowners give us a perfect score!
VU made the entire first-home buying experience easier than I ever could have hoped. The whole team truely does work for you.
Our home-buying experience with Veterans United was a smooth process, especially with David Kitchen as our lender. David walked us step by step, ensuring complete transparency and awareness. As first-time homebuyers, we didn't know what to expect and prior to taking that giant leap into getting preapproved, we were pretty nervous. But David calmed our fears and took care of everything. I don't think we could have had that level of quality service if we were with anyone else. Thank you Veterans United and thank you David. We truly appreciate your efforts to help us Veterans.
