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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

383,500

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 383,500 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
headshot image of Joshua Salicco

Loan Officer: Joshua Salicco

NMLS# 1048961

5 out of 5 Stars
Would Recommend

Great job!! Very good and honest communication, the team assisted me all the way, to the close of my new Loan.

headshot image of Craig Carafiol

Loan Officer: Craig Carafiol

NMLS# 738400

5 out of 5 Stars
Would Recommend
headshot image of Michael Jones

Loan Officer: Michael Jones

NMLS# 1629215

5 out of 5 Stars
Would Recommend
headshot image of Andy Strubel

Loan Officer: Andy Strubel

NMLS# 996805

5 out of 5 Stars
Would Recommend

Veterans United provided us with an excellent first home buying experience. We couldn’t have asked for it to go any better!

headshot image of Carma Bittle

Loan Officer: Carma Bittle

NMLS# 1366915

5 out of 5 Stars
Would Recommend
headshot image of Ryan Stoll

Loan Officer: Ryan Stoll

NMLS# 954454

5 out of 5 Stars
Would Recommend
headshot image of Chase Lee

Loan Officer: Chase Lee

NMLS# 2135792

4.5 out of 5 Stars
Would Recommend

Great service, responsive team, could not ask for a better experience!

headshot image of Daniel Heggarty

Loan Officer: Daniel Heggarty

NMLS# 902811

5 out of 5 Stars
Would Recommend
headshot image of Holly Ray

Loan Officer: Holly Ray

NMLS# 1992719

5 out of 5 Stars
Would Recommend
headshot image of Solibel H. Ramos

Branch Manager: Solibel H. Ramos

NMLS# 110667

5 out of 5 Stars
Would Recommend

I'm super pleased with my entire home buying experience and I think that I owe a good portion of that to the great folks at Veteran's United. Every one that I spoke with, seemed eager to help and well qualified to do so!

headshot image of Stacy Pearman

Loan Officer: Stacy Pearman

NMLS# 2407580

5 out of 5 Stars
Would Recommend
headshot image of Wesley Earl

Loan Officer: Wesley Earl

NMLS# 1631182

5 out of 5 Stars
Would Recommend

We will never use any other lending company for our home buying needs. We greatly appreciate working with Veteran’s United!

headshot image of Wes Dyer

Loan Officer: Wes Dyer

NMLS# 1945043

5 out of 5 Stars
Would Recommend

I’ve never worked with Veterans United before, but now that I have…I’ll never work with anyone else! From start to finish, these guys were 100% on it and had us quickly in the right track to buy our new home. Can’t thank you enough for your great service and for supporting the veterans community. Thank you for your service!!

headshot image of Justin Lucas

Loan Officer: Justin Lucas

NMLS# 2026793

5 out of 5 Stars
Would Recommend

This is the second time I have bought a house through Veterans United and the second time I've had an awesome experience!

headshot image of Andrew Meyer

Loan Officer: Andrew Meyer

NMLS# 2170283

5 out of 5 Stars
Would Recommend

We have been wanting a home of our own for so long now but never knew it would actually be possible! When we decided this was the right time, we knew Veterans United was the perfect fit for us! The personal attention and willingness to walk us through every step of the home buying process made this a pleasant and seamless experience. Big thanks to Max Carratura and Jill Birch for helping us make our dreams come true! Kindest regards, Scott, India, Brodie and Berkley Pietenpol

headshot image of Max Carratura

Loan Officer: Max Carratura

NMLS# 388818

5 out of 5 Stars
Would Recommend

NFCU was not easy to work with, so I switched to VUHL because they have better customer service.

headshot image of Glenn Leach

Loan Officer: Glenn Leach

NMLS# 112932

0.5 out of 5 Stars

It is unacceptable that a veterans united representative that wasn't part of the loan process has more information about my loan and whereabouts of my money than my own loan officers!! I respect the rep that assisted me in figuring out my issue but I will never work with Matt and Nikki again and I will be VERY hesitant in working with veterans united again!

Response from Veterans United

Robert,

Thanks for taking extra time to talk me through your experience. Your feedback is a great help in follow-up coaching opportunities and keeping our communication best practices in check. I hope our talk helped ease your frustration and hope you’ll reach out if you have any lingering questions or concerns.

Very best,
Dave, Client Advocate

4.5 out of 5 Stars
Would Recommend

No issues, the team was responsive and helpful. Thank you!

headshot image of Ryan Bray

Production Manager: Ryan Bray

NMLS# 42982

4.5 out of 5 Stars
Would Recommend
headshot image of Shawn Shackelford

Loan Officer: Shawn Shackelford

NMLS# 1481753

5 out of 5 Stars
Would Recommend
headshot image of Eric Whipple

Loan Officer: Eric Whipple

NMLS# 1955172

4.5 out of 5 Stars
Would Recommend
headshot image of Carma Bittle

Loan Officer: Carma Bittle

NMLS# 1366915

4 out of 5 Stars
Would Recommend
headshot image of Andy Harris

Loan Officer: Andy Harris

NMLS# 1996304

5 out of 5 Stars
Would Recommend
headshot image of Christopher Holdman

Loan Officer: Christopher Holdman

NMLS# 369923

5 out of 5 Stars
Would Recommend
headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars
Would Recommend

I can't recommend Veterans United enough. If you are blessed enough to have Jeremy Arnold as your loan officer you are in great hands. We are grateful to be a part of the Veterans United family!

headshot image of Jeremy Arnold

Loan Officer: Jeremy Arnold

NMLS# 2110708

5 out of 5 Stars
Would Recommend
headshot image of Jamie Hughes

Loan Officer: Jamie Hughes

NMLS# 1781663

5 out of 5 Stars
Would Recommend

It was truly just amazing the home buying process. The whole team was just great.

headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
Would Recommend

I am so very happy and grateful for all the tremendous help Veterans United was able to offer.. The whole team worked well together and communication was always great. I truly appreciate everything and am so very satisfied with their service…

headshot image of Chris Rohr

Loan Officer: Chris Rohr

NMLS# 215602

5 out of 5 Stars
Would Recommend
headshot image of Adam Nelson

Loan Officer: Adam Nelson

NMLS# 896939

More Reviews

See all 383,500 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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