Overall, amazing experience.
Thank you for working so hard to achieve our goals and dreams.
Dan Kelley and his team made the home-buying experience for me and my wife easier from start to finish. Even though we did a lot of research and watch tons of YouTube videos to educate ourselves, this team of professionals provided us with all the information we needed and answered every single question we had that boosted our confidence in making the biggest purchase of our life so far. For first time home buyers like us, we are always skeptical on people we are dealing with, are they being truthful or are we getting the best deal. This team was nothing short of that and they provided us with the best customer service we could ever ask, when they say they'll get back with you, they will, regardless if its a weekend or a later time of the day. Thank you Dan and team!
I am so glad I chose veterans united. I couldn't be happier with their overall professionalism. Everyone that was assigned to me was a true professional. They all knew all the answers to every question my wife and I asked. Needless to say they were patient with us and walked us through every step and made sure that we understood everything. They had quick responses and were always clear with their communications with us. I have recommended Veteran's United to everyone within my unit looking to use their VA loan.
Be careful p front with all details don’t say yeah u can close Thursday and send me an email saying you have to review this document no less than three business days from close.
The best thing I can tell you if you wanted a loan find a good financial institute by you so you know what's going on in meeting people face-to-face
Response from Veterans United
Thank you for your advice Timothy. We do offer branch locations in many states for Veterans that prefer to work face-to-face. We want to be sure we can best serve Veterans in the manner they prefer. Thank you for choosing Veterans United to help purchase your new home.
Wouldn't recommend anyone else than this team!
Dan has stuck with me for over five years as my wife and I looked for the right home for our family. He was helpful every step of the way. This has been the best experience in buying a home that I ever had. This company will be my go to next time I buy a home.
Request James Miller as your loan specialist. Exceptional customer service and extremely knowledgeable professional.
Very poor process taking longer than should have
Response from Veterans United
David, we're sorry if your home purchase was not completed in the time frame you were hoping for. Each loan is unique and has individual requirements that need to be met. We strive to set expectations early on and to be proactive about the information we receive. We're glad to know you are in your new home, and we hope you enjoy it for many years to come.
Great operation, keep up the great work!
I would recommend Veterans United to any veteran looking to buy a house! They were so kind and made the process soooo easy! So glad we chose them!!!
Working with Veterans United from the first phone call was incredible. Every representative is friendly and welcomes questions. I enjoyed being able to upload everything onto the portal and the To-Do lists, it made the entire process transparent and accessible. Our loan officer, Matthew Czerwonka was top-notch! We cannot thank Veterans United/ Matthew Czerwonka enough for making our homeownership dreams a reality!!
