I had a wonderful experience with Veterans United. My loan officer Mike Lyman and his team kept me up to date through the process and were great. If you are looking for a VA loan they are hands down the best!!!
My loan officer Ryan Ponder has been amazing throughout our entire buying and refinancing process! Will definitely recommend him and Veterans United to all of our friends and family.
Stop asking for an NGB 23. It is not actually necessary and delays people in their home buying process. It took almost 3 weeks for me to move past that and after all that hassle I did not even need the form. I was homeless for almost 2 weeks, without that 3 week period I would have made it in time to have a home to move to. There should be no reason to delay veterans that have already been through so much to have to go through that. Crystal and Rick did a great job at the end to get me in to my home faster and took care of a small fee that was placed on the loan up front for me. Overall, I am happy with my experience and the end result. I will recommend Veterans United to my fellow Army buddies, but caution them to get the application started as soon s possible.
Response from Veterans United
Andrew, we appreciate you providing us with your review. The paperwork required for each specific loan can vary, but we'll be sure stay on top of any changes in the VA's requirements. We're glad to know you're happy in your new home.
The team was GREAT ! Thank you so much The Overmyer’s
Our personal loan specialist Amber Brown was a charismatic, upbeat professional who always was available when we had questions. Paperwork was always handled quickly and the ease of securely uploading documentation honestly made buying our first house easier than renting one!
You must use them you won't regret it
I highly recommend working with Veterans United. They made the process easy and worked with us around past credit mistakes.
Much easier than I thought. Just follow the to do list and things seemed to mine pretty smoothly
She is awesome
I would tell any veteran that was looking to purchase a home to use the veterans United, they made everything easy and informative. I especially liked the way that the website was set up and it kept me informed with the process that we were in during the entire lending process. It was much more user-friendly than any other company I’ve ever used when purchasing a home. And if I ever do you purchase another home I will definitely be contacting them again for my lending needs.
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I love to have seen a review like this before I went with your company. How you guys have such a high review is beyond me. The only good thing I can say is Ross is a patient man and even tempered but sometimes you need to motivate others to get things accomplished. I shouldn't have done all the work I had to, for that I could have used someone local, next time I will, lesson learned.
Response from Veterans United
We appreciate you taking the time to provide this review Thomas. We thank you for the assistance in providing the necessary information to complete your home loan. Our Client Advocate team will research your file to find ways we could have made the process easier for you. Please feel free to contact us to provide additional feedback if you would like. We appreciate each chance we receive to improve our service for Veterans.
Very smooth process and such an easy app for reviewing and signing documents. Tyler kept in touch the entire way, provided updates in a timely manner, and even reached out after closing. Brad, the agent helping me find a house was also extremely helpful, very organized, and experienced with the VA loan process. So far the best experience buying a house. The bar is raised. Thank you!
