It was as a great experience, they made this whole process very kind and understanding, any question they need to to answer it was given
Great service and customer care.
The process was very smooth! Sydney answered every email, text and call. She never made us wait or guess for the answers and she made sure we could get our refinance done as quick as possible!!
We worked with Matt for our first mortgage and later a cash out refinance. He provided exceptional service and eliminated much of the stress from the process, many times answering questions before I even asked. We were very happy to have him the first time and very happy that he was there to help us the second time. Would 100% recommend Veterans United and Matt is a large part of that.
This was so easy and fast. Everyone was a professional and answered all of my questions. 👍 you should check with Veterans United first.
Ready to see for yourself?
Experience first-hand why 339,624 homeowners give us a perfect score!
Everyone on this team is awesome!
If you’re buying a new home or just refinancing, you want this to go smoothly and stress-free and if that’s your goal, these are your people!
Going through Veterans United was a pleasant surprise. Everyone went above and beyond to make me feel comfortable and less stressed with the whole home buying process. Thank you for your outstanding efforts.
Overall they did a good job of streamlining the process of homebuying communication could be slightly improved upon though especially during the final weeks.
Response from Veterans United
Hi Anthony,
Thank you for your feedback! I’m glad to hear that our team was able to streamline much of the homebuying process for you. We know that buying a home can be complex, so making things as smooth as possible is always our goal.
I appreciate your comments about communication, especially in those final weeks. Closing can be a stressful time, and we’re always looking for ways to improve the support we provide during that critical period. Your input helps us identify where we can do better, and we’ll definitely keep it in mind as we work to enhance our service.
Thanks again for sharing your experience, and congratulations on your new home! If there’s anything you’d like to discuss further, please feel free to reach out to us directly at 1-800-212-5200 or ClientAdvocate@vu.com.
