This home buying experience has been done with a weak support system between the loan agent, closing team, and real estate agent. I am not pleased and I feel like it could have easily been managed better.
Response from Veterans United
Hi Paul, your honest feedback is valuable and we thank you for sharing your voice with us. A member of our Client Advocate team has attempted to reach you directly. We invite you to connect with our team and become a part of our effort to continuously improve the client experience at Veterans United.
There are many veterans that are not being reached for whatever reason. But as veterans lets help our fellow vets by recommending Veterans United Home Loans to them.
When I started looking for a home loan, I researched a lot of vendors. I looked at the lenders you see on t.v., my personal bank and other military-affiliated lending institutions. Ultimately, I chose Veterans United and I am so thankful I did! My experience with VU was exceptional. They found me the best rate and they were able to close faster and more efficiently than anyone else. Their on-line portal is so easy to use and makes many of the arduous home-buying tasks easy. Their staff is talented, responsive, easy to work with and will help you every step of the way. I could not be more pleased with the service I received from Veterans United and will be recommending them to all my friends and family. Don't bother looking at anyone else. There are so many decisions you need to make when buying a home. Take an easy one, choose Veterans United. They have my highest recommendation! You won't be disappointed.
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Veterans United Home Loans were very responsive from Day 1 until our closing. This was my 5th home purchase in 30 years and things have changed. The web site makes it easy to upload any documents and the "things to do" page keeps you up to date with the status of your loan. My loan officers were responsive and available for all questions. Thanks for everything. I will surely recommend you to all of my shipmates.
Very good company. They take as much of the stress of the borrower as possible and know the business inside and out
I had a wonderful experience with them in my first VA home loan. They secured me the lowest interest rate, and they were there to answer any questions throughout the entire process. They were with me during every step of the process, which for smooth sailing throughout. I would highly recommend Veterans United.
Great experience! Will do it again.
Just an extremely pleasant and easy experience all the way around! Really enjoyed the whole process of everything and was kept up to date constantly.
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Overall I'm happy for the job well done.
I would recommend Veterans United to any veteran looking to use there VA benefits. Streamlined process from start to finish.
Excellent team to work with!
