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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
458,172 reviews
900 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 458,172 unfiltered reviews

Starting on Page 8037 of 15,273. Return to Page 1

5 out of 5 Stars
headshot image of Greg Heins

Loan Officer: Greg Heins

NMLS# 1862552

5 out of 5 Stars
headshot image of Brad Tweedy

Loan Officer: Brad Tweedy

NMLS# 1812017

5 out of 5 Stars
headshot image of Austin Rapp

Loan Officer: Austin Rapp

NMLS# 1865231

5 out of 5 Stars
headshot image of Jonathan Beahan

Loan Officer: Jonathan Beahan

NMLS# 181325

5 out of 5 Stars
headshot image of Janet Bowe

Loan Officer: Janet Bowe

NMLS# 1161486

5 out of 5 Stars
headshot image of Sydney McFall

Loan Officer: Sydney McFall

NMLS# 1113548

5 out of 5 Stars
headshot image of Zach Roberts

Loan Officer: Zach Roberts

NMLS# 1200238

5 out of 5 Stars
headshot image of Wesley Earl

Loan Officer: Wesley Earl

NMLS# 1631182

5 out of 5 Stars
headshot image of Greg Heins

Loan Officer: Greg Heins

NMLS# 1862552

5 out of 5 Stars

I hope this review shows up somewhere. Veterans United is about the most professional team I have ever worked with in any setting. They took a very stressful situation and walked me through ever single step of the way. If you’re a veteran and you don’t use Veterans United... you’re doing it wrong.

headshot image of Sydney McFall

Loan Officer: Sydney McFall

NMLS# 1113548

5 out of 5 Stars

Veterans United is a great mortgage company. I’ve used them on my last 2 home purchases. If I ever need to move or buy another house again, I’ll definitely be calling them. Sam Brown was great to work with, helped us out so much and made sure we always knew what was going on and answered all our questions.

headshot image of Sam Brown

Loan Officer: Sam Brown

NMLS# 1601606

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5 out of 5 Stars
headshot image of Darin Jobe

Loan Officer: Darin Jobe

NMLS# 1245880

5 out of 5 Stars

Mr. Musick was great. Handled issues quickly and effectively as they came up. Would highly recommend.

headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
headshot image of Haley Denney

Loan Officer: Haley Denney

NMLS# 1501441

4.5 out of 5 Stars
headshot image of Kevin Warren

Loan Officer: Kevin Warren

NMLS# 261072

5 out of 5 Stars
headshot image of Colin Park

Loan Officer: Colin Park

NMLS# 1045574

5 out of 5 Stars
headshot image of Terry Roberts

Loan Officer: Terry Roberts

NMLS# 397987

5 out of 5 Stars
headshot image of Rusty Burney

Loan Officer: Rusty Burney

NMLS# 1862380

5 out of 5 Stars

Veterans United Home Loans made my loan journey a much more relaxing event to be a part of. Buying a home is super stressful even when you are not first time homebuyer. They made me aware of each step in the process, and made sure that I understood everything that was happening. They also made sure that I was protected when using my VA homebuying benefits. I appreciate their ability's to make a nail-biting, hectic situation a lot easier to navigate. This has been one of the best home purchase experiences that I have had. Excellent job done by all!

headshot image of Aaron Rand

Loan Officer: Aaron Rand

NMLS# 1374309

2.5 out of 5 Stars
headshot image of Donna Roof

Loan Officer: Donna Roof

NMLS# 467080

5 out of 5 Stars

All veterans should definitely take advantage of the Veterans United Team. They made the process of buying a home easier than it will be to buy the lawnmower for my new place. Thanks Veterans United ????

headshot image of Tommy Purk

Loan Officer: Tommy Purk

NMLS# 1222488

5 out of 5 Stars
headshot image of Wendy Pulliam

Loan Officer: Wendy Pulliam

NMLS# 1200036

5 out of 5 Stars

Thank you for your help, we will be back again for the next one!

headshot image of Sydney McFall

Loan Officer: Sydney McFall

NMLS# 1113548

5 out of 5 Stars
headshot image of Garet Barry

Loan Officer: Garet Barry

NMLS# 1409472

5 out of 5 Stars
headshot image of Josh Bowles

Loan Officer: Josh Bowles

NMLS# 1864271

4.5 out of 5 Stars
headshot image of Eric Hermann

Loan Officer: Eric Hermann

NMLS# 128481

4 out of 5 Stars

The ease of an online loan is why I was attracted to Veterans United. I will definitely tell friends and coworkers that VU is a great company to deal with.

headshot image of Ryan Ponder

Loan Officer: Ryan Ponder

NMLS# 1004260

4.5 out of 5 Stars

overall it was great

headshot image of Crystal Washington

Loan Officer: Crystal Washington

NMLS# 1588494

2 out of 5 Stars

The process was simple enough, but depending on the loan team you draw, you could be in for a very stressful and uninformed process. Hopefully you will be able to speak to your loan team when you are unsure of not confident of some part of the home loan process. My experience is probably not indicative of Veteran United as a whole but our entire experience with this team left a lot to be desired from a customer service standpoint.

Response from Veterans United

Hi Orlando, thank you for your open and honest feedback. Providing clear and effective communication is a top priority, and a member of our Client Advocate team is available to discuss your experience in greater detail. Our hope is that your home serves you well and that our detailed explanation of the closing process has helped you gain knowledge on this issue.

5 out of 5 Stars
headshot image of Danielle Grefrath

Loan Officer: Danielle Grefrath

NMLS# 1698464

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