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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

429,193

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4
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5 out of 5 Stars
Would Recommend

They did exactly what they said and there were no surprises or extra fees. Highly recommended by us.

headshot image of Darin Jobe

Loan Officer: Darin Jobe

NMLS# 1245880

5 out of 5 Stars
Would Recommend
headshot image of Jake Hanson

Loan Officer: Jake Hanson

NMLS# 1068724

4 out of 5 Stars
Would Recommend

Overall, the process of buying the condominium was great, du solely 2 mi real estate agent, Victoria Wingsworth.

headshot image of Elliott Watkins

Loan Officer: Elliott Watkins

NMLS# 1198442

4 out of 5 Stars
Would Recommend
headshot image of Daniel Kliethermes

Loan Officer: Daniel Kliethermes

NMLS# 996807

5 out of 5 Stars
Would Recommend

Buying a home can be confusing and scary, I am so happy for your organization and wonderful people like Justine. Your online systems were very helpful and user friendly.
THANKS

headshot image of Justine Farnen

Loan Officer: Justine Farnen

NMLS# 1281956

5 out of 5 Stars
Would Recommend
headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

4 out of 5 Stars
Would Recommend
headshot image of Jeremy Henry

Loan Officer: Jeremy Henry

NMLS# 186485

5 out of 5 Stars
Would Recommend
headshot image of Ryan Cannon

Loan Officer: Ryan Cannon

NMLS# 987691

5 out of 5 Stars
Would Recommend
headshot image of Dan Davis

Loan Officer: Dan Davis

NMLS# 59622

5 out of 5 Stars
Would Recommend

I originally started this process with USAA and I didn't like how they did not have a specific loan person assigned. Everytime you would call, you were not able to reach anyone. At first, I started talking to VU just to get a rate comparison and then I ended up liking them better. The process was close to seamless and took 30 days to close. I would recommend VU to any Veteran, or current military. You will be glad to close quickly.

headshot image of Michael Jones

Loan Officer: Michael Jones

NMLS# 1629215

5 out of 5 Stars
Would Recommend

Couldn’t be happier with our choice to work with Veterans United! They were wonderful through the entire home buying experience! Thank You!

headshot image of Dorothy Willy

Loan Officer: Dorothy Willy

NMLS# 182161

1 out of 5 Stars

My experience would not have me recommend Veterans United. There are , as I came to find out, many lending agencies that also serve veterans with added special benefits. I'm afraid that many of us veterans are misled simply by the name of the company. Do more homework than I did to find various options before committing to a home loan supplier.

Response from Veterans United

Thank you for sharing your advice Greg. It is important to research major decisions such as home financing. We're glad to know we were able to assist you with your recent home purchase, and we hope you enjoy your home for many years to come.

5 out of 5 Stars
Would Recommend
headshot image of Jessica Messing

Loan Officer: Jessica Messing

NMLS# 1750076

5 out of 5 Stars
Would Recommend
headshot image of Devon Casady

Loan Officer: Devon Casady

NMLS# 677410

5 out of 5 Stars
Would Recommend
headshot image of Heather Damer

Loan Officer: Heather Damer

NMLS# 12449

2.5 out of 5 Stars
Would Recommend
headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

5 out of 5 Stars
Would Recommend
headshot image of Allison Basnett

Loan Officer: Allison Basnett

NMLS# 824203

5 out of 5 Stars
Would Recommend
headshot image of Joel Deiber

Loan Officer: Joel Deiber

NMLS# 1698013

5 out of 5 Stars
Would Recommend
headshot image of Heidi Bailey-Houston

Loan Officer: Heidi Bailey-Houston

NMLS# 1126219

5 out of 5 Stars
Would Recommend
headshot image of John Sullivan

Loan Officer: John Sullivan

NMLS# 1098699

5 out of 5 Stars
Would Recommend
headshot image of Colin Park

Loan Officer: Colin Park

NMLS# 1045574

5 out of 5 Stars
Would Recommend
headshot image of Carma Bittle

Loan Officer: Carma Bittle

NMLS# 1366915

5 out of 5 Stars
Would Recommend
headshot image of Matthew Perona

Loan Officer: Matthew Perona

NMLS# 1812029

0.5 out of 5 Stars

The zero down is the only benefit I feel I received, everyone seemed like they didn’t know left from right and only cared about closing so they could get paid!

Response from Veterans United

Shakecia, we're glad you were able to benefit from the $0 down payment of the VA loan. It sounds as if you didn't feel you were treated like the highly-valued Veteran customer, however. We would like to learn more from you regarding how we could have provided you with a better home buying experience. We always want our Veterans to feel as valued as we see them. Please reach out to our Client Advocate team if you would like to share more information.

5 out of 5 Stars
Would Recommend

I have already been recommending Veterans United to other veterans that I know. Easiest home loan I have ever done and also the fastest. I know every case can be different, but they go above and beyond to make it happen as easy as possible.

headshot image of Kedric Busch

Loan Officer: Kedric Busch

NMLS# 1811777

5 out of 5 Stars
Would Recommend
headshot image of Karol Hart

Loan Officer: Karol Hart

NMLS# 1202012

5 out of 5 Stars
Would Recommend
headshot image of Christopher P. Solomon

Loan Officer: Christopher P. Solomon

NMLS# 796629

4.5 out of 5 Stars
Would Recommend
headshot image of Jake Faerber

Loan Officer: Jake Faerber

NMLS# 838645

4 out of 5 Stars
Would Recommend
headshot image of Ginny Young

Loan Officer: Ginny Young

NMLS# 187898

5 out of 5 Stars
Would Recommend

This was the second time I have worked with Mr. Richardson and his team. He and his team are very professional and make the process stress free by returning timely calls, emails, and texts. Every member also takes the time to ask about family. Would recommend to any service member looking for a home loan.

headshot image of Ted Richardson

Loan Officer: Ted Richardson

NMLS# 743121

More Reviews

See all 429,193 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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