The staff members at Veterans United were great communicators and were unfailingly kind and supportive throughout our loan process.
I told my neighbor and he refinanced with veterans united.
Repetition of some documentation.
I am recommending Veterans United to all my friends and family. They are truly a first class organization.
Team was very helpful and understanding.
It was so nice having a lender that caters to us veterans. All of my needs and concerns were taken care of without hesitation.
This hole process from start to finish was pretty painless. After providing the required documents, my loan was preapproved within a day or two. I cannot thank Veterans United Home Loans enough for going above and beyond in helping us acquire our dream home.
Garet was polite, knowledgable, available for questions during the whole process. He locked us in on an incredible rate too!
Outstanding above and beyond really worked hard
They made getting my first house easy and affordable. Also were able to get everything I wanted at very little cost to me. Polite and friendly and hands down the best I've ever felt with. Would recommend to everyone I know.
Easy to use
Excellent service great people Ryan Stole is excellent. This is our final home and we could not be more satisfied.
I was constantly kept in the loop, and like I was a part of the process.
Kyle Bakker, Bailey Peters and Shayla Cooper were all GREAT TO WORK WITH! Kyle and Bailey kept us informed and were always very responsive as well as very professional. They also made us feel as though we were the only account they were working on. We closed on time. WE HIGHLY RECOMMEND Veterans United and specifically Kyle and his team!
Everyone involved in my application and process went above and beyond to complete the process and kept me informed every step of the way. Great team effort
Renee was amazing during the process!! I will definitely recommend anyone I come across to her that needs help with a VA loan.
Still have paid off accounts.
Response from Veterans United
Hi Dean, our Client Advocate team is available to assist. Thank you for providing feedback, and we will look to be in touch soon.
My family and I were left homeless for the errors not properly observed by my lending team. I did everything that was asked of me and I still ended up without a home. I'm worse off now than I was before I started this home buying process. I served my country and I'm homeless now because they took advantage of a veteran, very much looking to buy his first home.
Response from Veterans United
Hi Kerry, our Client Advocate team will be researching your experience closely and may look to contact you directly. We appreciate you bringing attention to your negative experience so that we may have an opportunity to assist you further.
The process was quick, and very efficient.
