outstanding
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A great group of people to deal with. I would strongly recommend them to anyone.
Our loan team was absolutely great. From our very first call to them they explained the process, the steps, documents we would need, everything. When we had questions we could reach out by phone, text or email and they were quick with answers. They had so much patience and never once made us feel as though we were wasting their time with these questions. If/when we sell and buy again, my only wish is that we can have the same team members we had this time around.
Megan was on top of everything throughout the with us personally and other parties involved in the process. The online portal made documents easy to post and the to-do checklist made clear what was needed. A great experience all around.
Amazing communication, response times, and timeliness. Worked with numerous banks in the past, but Veteran’s United / Carrie has been by far the best!
Ready to see for yourself?
Experience first-hand why 371,465 homeowners give us a perfect score!
If you have the option to use a VA loan, contact Chad and his team as part of your purchasing process. As you review your options, they should definitely be included in your research. All things equal with your loan details, their customer service is outstanding and you should consider them as your first choice.