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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

425,917

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 425,917 unfiltered, unedited reviews

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4.5 out of 5 Stars
Would Recommend
headshot image of Will McCullah

Loan Officer: Will McCullah

NMLS# 42406

3 out of 5 Stars
Would Recommend
headshot image of Christopher Robinson

Loan Officer: Christopher Robinson

NMLS# 1374325

5 out of 5 Stars
Would Recommend
headshot image of Steph Buckridge

Loan Officer: Steph Buckridge

NMLS# 1035470

5 out of 5 Stars
Would Recommend

Thank you for making refinancing easy

headshot image of Jon Abernathy

Loan Officer: Jon Abernathy

NMLS# 49695

5 out of 5 Stars
Would Recommend

Veterans United really simplifies the daunting task of obtaining a mortgage. They understand veterans and the VA loan process and do everything in their power to make the lending process as easy and painless as possible.

headshot image of Dorian Henderson

Loan Officer: Dorian Henderson

NMLS# 1660957

5 out of 5 Stars
Would Recommend

Please continue to do what you do every day since it's been working flawlessly.

headshot image of Jessica Messing

Loan Officer: Jessica Messing

NMLS# 1750076

5 out of 5 Stars
Would Recommend
headshot image of Shaun Diaz

Loan Officer: Shaun Diaz

NMLS# 1688005

4.5 out of 5 Stars
Would Recommend

When I first signed up with VU, the website spoke of high referral ratings. I was in the "yeah, sure...of course they are going to cite some stat that makes them look good but I bet there is a peculiar obscure catch like among veterans with 100% cash offers or among veterans named Roger who live in Mobile Alabama with two cats and a Ford Mustang" camp. But you guys really came through for me. I can add my 100% positive plug for veterans named Nick who live in Michigan, with two kids, one dog and a Jeep.

headshot image of Allison Basnett

Loan Officer: Allison Basnett

NMLS# 824203

5 out of 5 Stars
Would Recommend

If you need anything from Veterans United make sure see Bob Doran, he will walk you to the whole process!!! Again thanks Bob

headshot image of Bob Doran

Loan Officer: Bob Doran

NMLS# 1546500

5 out of 5 Stars
Would Recommend

Daniel and his team were AMAZING. They worked hard when we pushed up our closing date and did an outstanding job. Always kept us in the loop with what was needed and what was going on. We appreciate all their work. Would recommend to everyone.

headshot image of Daniel Heggarty

Loan Officer: Daniel Heggarty

NMLS# 902811

5 out of 5 Stars
Would Recommend

Excellent Service. Have used twice so far and will again in the future should the need arise.

headshot image of Will McCullah

Loan Officer: Will McCullah

NMLS# 42406

5 out of 5 Stars
Would Recommend
headshot image of Jim High

Loan Officer: Jim High

NMLS# 1434955

5 out of 5 Stars
Would Recommend
headshot image of Kevin Reichert

Loan Officer: Kevin Reichert

NMLS# 43302

5 out of 5 Stars
Would Recommend
headshot image of Mike Dianics

Loan Officer: Mike Dianics

NMLS# 910759

4.5 out of 5 Stars
Would Recommend

Veterans United was very helpful in getting all of the tasks completed and also keeping me up to date on tracking all of the necessary tasks.

headshot image of Mikala Simons

Loan Officer: Mikala Simons

NMLS# 1572974

5 out of 5 Stars
Would Recommend

Our Veteran's United team were the best. We couldn't believe it when our cash out re-fi loan loan closed within a little over two weeks after submitting the application. I would recommend Veteran's United to anyone looking to re-fi their VA loan.

headshot image of Winsor Cooper

Loan Officer: Winsor Cooper

NMLS# 317950

5 out of 5 Stars
Would Recommend
headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
Would Recommend

I understand that all experiences can vary but ours has been exceptional. We found Veterans United after searching for a competitor's reviews. Once we started the process the response was very impressive. Our team was able to guide us through the home buying process in a very efficient manner. The time constraint was met and the seller's and the seller's agent were impressed with the whole process.

headshot image of Jamie Hughes

Loan Officer: Jamie Hughes

NMLS# 1781663

5 out of 5 Stars
Would Recommend

Outstanding!!! Ask to deal with Julia Ash!

headshot image of Shane Miranda

Loan Officer: Shane Miranda

NMLS# 1312406

3.5 out of 5 Stars
Would Recommend

I highly recommend using your nearest vu loan office where reputation is of highest importance to them. The buzz in this area is that if you use local office there are rarely issues on the vu end. When an office is used outside of the area there are often delays. I feel our loan was unnecessarily delayed which resulted in a delayed closing that caused undue stress and hardship. Items that were asked for could have been provided weeks before they were requested. The portal is amazing however for 5 weeks we were in underwriting and according to staff our package wasn't sent until the day before the scheduled closing. We purposely chose 8 weeks for closing to prevent any time issues. There was plenty of time for underwriting.

headshot image of Collin Ward

Loan Officer: Collin Ward

NMLS# 1520164

5 out of 5 Stars
Would Recommend

Now with two homes bought and the second just refinanced, I would definitely recommend Veteran's United.As with anything financial you sometimes hit a snag. I just wait it out and Matt Lucas with his team have always given knowledge to get past the issue or just handle it, share the solution, and move forward. As with anything, do your own research, but I don't think you will find a better group to successfully get through to life's next milestone.

headshot image of Matt Lucas

Loan Officer: Matt Lucas

NMLS# 1027457

5 out of 5 Stars
Would Recommend

I would totally recommend Veterans United to anyone looking for mortgage. We had purchased a house prior to this and the circumstances of this purchase was nothing less than complicated. The entire staff we worked with were patient and professional and we would love to work with them again if we ever need to.

headshot image of Mike Patzius

Loan Officer: Mike Patzius

NMLS# 1121108

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5 out of 5 Stars
Would Recommend

I'm really happy with the way Veterans United Home Loans treated me. I am not personally a veteran nor am I affiliated with the military in any way. I expressed that concern to my to-be loan officer and he assured me that they do civilian loans all the time. I felt like they worked together very smoothly as a team. I really enjoyed the myVU setup online. A little notification popped up whenever I needed to upload a document or review something and the organization was really good. Whenever I had a question, I could always call Tasha or call or text Kevin and they took care of me every time. I never had any unanswered questions or concerns. Veterans United came recommended to me by a friend of mine and I'm really glad he pointed me in their direction. Starting this process, I was completely blind and clueless. I sure had no idea what I was doing but they pretty much held my hand every step of the way until I was unlocking the door of my new house.

headshot image of Kevin Warren

Loan Officer: Kevin Warren

NMLS# 261072

4 out of 5 Stars
Would Recommend
headshot image of Theresa Saunders

Loan Officer: Theresa Saunders

NMLS# 448306

5 out of 5 Stars
Would Recommend
headshot image of Adam Crutchfield

Loan Officer: Adam Crutchfield

NMLS# 839679

4.5 out of 5 Stars
Would Recommend

I loved working WITH Veterans United, as a first time home-buyer, they never made me feel silly for asking silly questions and were always there to help me with any issue that arrived. When I started to have doubts, they would explain things to me in a way that i could understand. Highly professional and easy to work with, great people!

headshot image of Phil Stroessner

Loan Officer: Phil Stroessner

NMLS# 1092882

5 out of 5 Stars
Would Recommend

Matt has been a huge help since the beginning of our home buying journey, through our refinance. He is always prompt with his responses and willing to answer any questions. Thanks Matt!

headshot image of Matt Landis

Loan Officer: Matt Landis

NMLS# 910611

5 out of 5 Stars
Would Recommend

I will always speak highly about Veterans Home Loan to other Vets looking for a mortgage co. Our son (stationed in South Korea), can't wait to get back to the states and purchase a home through Veterans Home.

headshot image of Shawn Hall

Loan Officer: Shawn Hall

NMLS# 1810151

5 out of 5 Stars
Would Recommend
headshot image of Nick Littrell

Loan Officer: Nick Littrell

NMLS# 1313019

5 out of 5 Stars
Would Recommend

Our process was very smooth. They require numerous documents and you must stay on top of their request. All of their employees were very helpful and very efficient. Highly recommend Veterans United.

headshot image of Eric Soete

Loan Officer: Eric Soete

NMLS# 951466

More Reviews

See all 425,917 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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