Evan and Natalie and the entire team were amazing through this process. Quick to respond, knowledgeable, personable, and very professional. Such an easy home buying experience for us!
I have never had better service anywhere. From Veterans United my realtor Steve Dailey and the whole team at North West Title in St.Clairsville,OH. And thanks again to Madison Yant I can't believe how smooth and fast everything went.
What where is Erin West, Loan Coordinator extraordinary on this survey? Wow she was so helpful and had us checking all the boxes to get this house buying done. I hope you keep her caffeinated and her husband got her honey do list done. Just a wonderful group to work with. VA United should give this team the biggest parse and a raise. Thank you for giving us the A Team.
From day one til closing day always felt like there was a team on my side would recommend veterans United to every veteran looking to own a home they really care and do everything to make things happen as they did for me
Hard working team that’ll meet timelines without fail. Thank you everyone.
Have a very pleasant experience with veterans
Walter Burks & Shea Mankin. If you can work with them DO IT. Heck, even ask for them by name. As previously mentioned, they’re rockstars. Had we not had any issues, we would’ve said the same thing. They streamlined so much, talked us through details and made us comfortable the whole time.
But what really sets these two apart from the rest is their persistence. We hit some walls but they didn’t shy away. Instead they pushed right on through , right by our sides. They made sure we got what we wanted in our first home.
To feel like you have a good team, is a great feeling.
Emails were returned, questions were answered, benchmarks were reached quickly.... A+
Everyone that I spoke with was very polite and curiosity. They answered all of my questions.
The team was easy to work with. Responded quickly to any messages and requests. Will definitely recommend
At no point in this entire process were we ever stressed over something out of our control. The team was the epitome of hospitable. Never a question unanswered, never a task too daunting. They made the real estate game seem trivial. Thank you from the bottom of our hearts!
The overall process from me putting in my offer to close was rather quick and I appreciate the team very much for getting me done in 22 days including weekend(s). There have been some hiccups with agents so I think that is nearly in the nature of real-estate agents across the board. But I ended up with one that got me to the finish line with only one day of showings, as I tailored my list, having the benefit of knowing the general areas I wanted to be in. So I am not in love with VU Realty program, but it was helpful to have the option of not having to do search for agents on my own, it would be better if you are given a condense list based off your needs and time frame so it does not seem like you have a generic list of agents thrown at you that may or may not want to do the work. That could make a smooth sale really stressful.
I just can't explain how.much I appreciate the service that was provided.
I had a wonderful experience with VA United.#1 Fantastic communication skills in the loan process. I praise you for your superb customer service and support.
#2 Your software is just awesome! it was so great to know what you need and where we are in real time.The only thing I wish we could improve is the rate. We qualified for a lower rate at a different institution. Unfortunately, we have not heard from the bank in a timely manner to match the price. It was worth the effort because the loan process with VA United was seamless. Cant praise enough your wonderful system and customer service support. I've had 6 loans in my lifetime, and this one is by far the best!
Ready to see for yourself?
Experience first-hand why 328,571 homeowners give us a perfect score!
Very easy to work with. The team held my hand through the entire process. Will definitely recommend them and use them again.
Thanks for all the help guys!!
The whole team was great
