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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

425,491

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend

I would like to thank Jared and his colleague Chris for a smooth home buying Experience. Jared was quick to answer and respond when we needed help working through the stress. I would highly recommend him for his professionalism and tenacity when things go awry and helping push the process forward.Gabriella was positive, helpful, knowledgeable, and quick to answer phone calls and work the case. We were very pleased with her and our team as a whole. We feel very fortunate to have had her, Jared, and all involved. Our new home is everything we dreamed it would be. We are absolutely grateful.

headshot image of Jared Wilmes

Loan Officer: Jared Wilmes

NMLS# 1378229

5 out of 5 Stars
Would Recommend

We’ve loved working with VU, Mark and hit team during our initial purchase and refinance.

headshot image of Mark Dischert

Loan Officer: Mark Dischert

NMLS# 375802

5 out of 5 Stars
Would Recommend

The whole staff was very knowledgeable and helpful throughout this process. I couldn't have asked for a better experience.

headshot image of Moya Brown

Loan Officer: Moya Brown

NMLS# 1493916

4.5 out of 5 Stars
Would Recommend
headshot image of Ryan Herman

Loan Officer: Ryan Herman

NMLS# 1154699

5 out of 5 Stars
Would Recommend

I highly recommend using Veterans United. Loan officer's are very knowledgeable and help you understand what you are doing throughout the process. I needed a rushed processing in order to close in time for the people selling the home. They were able to make it happen and totally professional about it the entire time. I enjoyed the entire process. Thank you Thomas Welek for making this a great experience.

headshot image of Thomas Welek

Loan Officer: Thomas Welek

NMLS# 1277019

5 out of 5 Stars
Would Recommend
headshot image of Mitch Casteel

Loan Officer: Mitch Casteel

NMLS# 920439

5 out of 5 Stars
Would Recommend

We have had nothing but a fantastic experience with Jake and Veterans United. Our initial purchase was fantastic and our refi has been spectactular!

headshot image of Jake Hanson

Loan Officer: Jake Hanson

NMLS# 1068724

5 out of 5 Stars
Would Recommend

Great experience! Our loan specialist, Shane Bowlen was extremely helpful in assisting us. He is very knowledgeable and professional in helping us. He returned all of our emails, text messages, and phone calls in a timely manner. We are very happy with the service that we have received from Shane and Veterans United.

headshot image of Shane Bowlen

Loan Officer: Shane Bowlen

NMLS# 1448232

5 out of 5 Stars
Would Recommend
headshot image of Krystal Palmer-Robb

Loan Officer: Krystal Palmer-Robb

NMLS# 1110490

5 out of 5 Stars
Would Recommend
headshot image of Jason Bals

Loan Officer: Jason Bals

NMLS# 1599125

5 out of 5 Stars
Would Recommend
headshot image of Brandon Brown

Loan Officer: Brandon Brown

NMLS# 1493029

4 out of 5 Stars
Would Recommend
headshot image of Tom Champion

Loan Officer: Tom Champion

NMLS# 1102159

5 out of 5 Stars
Would Recommend

Both times I used Veterans United it was the best experience. They are fast and friendly, Tom done an excellent job throughout the whole process.

headshot image of Thomas Welek

Loan Officer: Thomas Welek

NMLS# 1277019

5 out of 5 Stars
Would Recommend

I am a first time home buyer. The entire loan application and providing supporting documents are either completed or uploaded on a user friendly VeteransUnited web portal. Joel was extremely knowledgeable. Always professional. Any questions I may have had for Joel that I struggled to articulate, he somehow understood exactly what I was asking, clarified my questions and responded with a clear answer. Never no confusion about what was going on. Joel’s team member and loan coordinator Jackie was definitely a compliment to the team with her responsiveness and all of my questions that I may have unknowingly repeated to her many times. Thank you Jackie!!!!As I told Joel, “ you will always be remembered. Your like the nurse in the delivery room that heldmy hand and catered to my situation base on all of my needs and concerns during the whole child birth experience”. Thank you, thank you, thank you.

headshot image of Joel Grisamore

Loan Officer: Joel Grisamore

NMLS# 1374341

4 out of 5 Stars
Would Recommend

It’s was a great experience being a first time buyer. But at the end things got a little shaky and seemed to be rushed. Things were getting done at the last minute I had to change my schedule several times due to the closing date changing. And what I had to bring to the table at closing was above what I was originally told.

headshot image of Mitch Casteel

Loan Officer: Mitch Casteel

NMLS# 920439

5 out of 5 Stars
Would Recommend

Dan Hopkins and his team are awesome. Anytime I had a question, they were able to get back to me really quickly. The entire process was really simple. If there were any issues, we were always able to resolve within the same day, usually within a few hours. I also had to leave for training before we closed, and they were able to facilitate even though I was out of state. Dan and his team also put me in touch with Jonathan Robinson, my realtor, and I have to say, he is one of the best realtors I have met. We started the process before we left my last duty station, so I was a little worried about how the house hunting process was going to work. But Jonathan worked with me and my husband by doing walk-through videos for almost every house that we wanted to see. Jonathan is also very knowledgeable when it came to the little things in a house that could be an issue, but we never would have noticed.

headshot image of Dan Hopkins

Loan Officer: Dan Hopkins

NMLS# 1525090

5 out of 5 Stars
Would Recommend

Even though it is an intensive process, you will be glad you put your mortgage application in good hands

headshot image of Jeremy Henry

Loan Officer: Jeremy Henry

NMLS# 186485

5 out of 5 Stars
Would Recommend
headshot image of Kayla Prewitt

Loan Officer: Kayla Prewitt

NMLS# 517082

5 out of 5 Stars
Would Recommend
headshot image of Tommy Purk

Loan Officer: Tommy Purk

NMLS# 1222488

3.5 out of 5 Stars
Would Recommend
headshot image of Zac Fitzgerald

Loan Officer: Zac Fitzgerald

NMLS# 311880

5 out of 5 Stars
Would Recommend

Prepare and have documents ready. The process is a smooth one so long as you’re prepared! Stick with this, the reward far surpasses the frustration of the home buying process.

headshot image of Allison Basnett

Loan Officer: Allison Basnett

NMLS# 824203

5 out of 5 Stars
Would Recommend

Thank you Eric Wetz, Max Carratura, Karin Bursch and Dana Scrattish for exemplary service. I am so glad I found Veterans United. They made the getting a mortgage experience so much bearable by always be there for me, being so knowledgeable about the VA mortgage process, working on my best interest and always accommodating me. I didn’t have to spend a single penny out of pocket and I received a great rate.

headshot image of Max Carratura

Loan Officer: Max Carratura

NMLS# 388818

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5 out of 5 Stars
Would Recommend

I was very happy with the way everyone treated me and walked me through the entire process.

headshot image of Justin Keith

Loan Officer: Justin Keith

NMLS# 1563990

5 out of 5 Stars
Would Recommend
headshot image of Jodi Coons

Loan Officer: Jodi Coons

NMLS# 1464854

5 out of 5 Stars
Would Recommend

Veteran's United has helped me realize my dream of home ownership. I have nothing, but respect for the men and women who work here. They helped me out from getting my credit on track to closing. Would recommend 110%.

headshot image of Aaron Madrid

Loan Officer: Aaron Madrid

NMLS# 1161632

5 out of 5 Stars
Would Recommend

We highly recommend Mr. Rob Weigand, when things were not moving with the realtors and escrow Rob was there to hold them responsible and made sure we were priority.

headshot image of Rob Weigand

Loan Officer: Rob Weigand

NMLS# 1435397

5 out of 5 Stars
Would Recommend

the whole experience once we got veterans United was smooth. matt at veterand united was on top of everything, informative, compassionate, and most importantly got us into the house we needed. He even doubled checked our loan so we could save money any way we could knowing we were going to be tight, and found a way for us to not pay all the closing coats expected. I would recommend matt to any fellow veteran i come across

headshot image of Matt Torres

Loan Officer: Matt Torres

NMLS# 1094594

5 out of 5 Stars
Would Recommend

Short and Simple...Veterans United, BEST BUYING EXPERIENCE IMAGINABLE!!!

headshot image of Kevin Reichert

Loan Officer: Kevin Reichert

NMLS# 43302

5 out of 5 Stars
Would Recommend

What I can say to any Veterans, looking for a house, talk to someone at Veterans United Home Loans. They can make your Dream come true. They did it for me.God's Blessings Pastor Richardson.

headshot image of Kevin McMillen

Loan Officer: Kevin McMillen

NMLS# 221266

5 out of 5 Stars
Would Recommend
headshot image of Ashton Zeigler

Loan Officer: Ashton Zeigler

NMLS# 1117978

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See all 425,491 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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