There is nothing like a company that is willing to work around your schedule. Not everyone can take calls or time off during the work day, so I really appreciate that this team is willing to work through emails and evening phone calls. Plus, they do an awesome job!
Communications from the entire VU team was amazing throughout the entire process.
My experience with Veterans United has been outstanding. No pressure, LOL.
Process was quick and easy to understand.
It has been weeks since I closed and I have still not been given all of the funds I am owed.
Response from Veterans United
Thank you for bringing this issue to our attention, Eric. While the settlement agent is responsible for distributing the funds, our Client Advocate team will be contacting you to assist in getting your concerns resolved.
The ease of application and working with the on line documentation was exceptional. The only complaint I had was the lack of communication when my Closing Document changed several times in the final weeks. The only way I knew that I had a new statement was to check my email, now this is fine but, in the final days a phone call with some explanation is my preference. Overall Kelly's team was very professional in handling my account and providing explanations that I could understand.
Process was so simple and smooth throughout with great communication.
Seamless with no issues.
Veterans United has been my “go to” for several loans. Ow and the team has always been on the spot with the whole loan process!
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Veterans United Home Loans is the best. They made my home buying experience easy breezy from start to finish!! Thanks
Easy process
