From day one they have been very helpful, knowledgeable and patient. Me being a first home buyer I was not really sure what the steps were and how to or where to start. I called the agency and they asked a few questions, based on my answers they help me get assigned to a loan agent and even a realtor, I didn't have to try to figure this out on my own. This helped take a lot of pressure off me on finding a realtor. They talked me through everything and even explained the steps and the reasoning for needing certain documents. They true so professional and I am glad and grateful I had the pleasure of working with this agency and their staff. Great company for new home buyers!
Oh and one more thing, the realtors the set you with are really knowledgeable on housing structures, and know what to look for in a good home as far as if the plumbing is good or bad, if there have been damage to the house that might have been covered up, an estimate on how much things might cost to repair or remodel, how you can remodel, HOA policies in certain areas, and even the area its self if it is busy or quiet, or dangerous or safe. Great qualities to have for a realtor for first home buyers and I wouldn't have had that opportunity if this agency didn't recommend my realtor to me!
I recommend Stephen and his team to anyone seeking a home loan!
Best company, truly I have ever worked with. They love their clients and it shows. Veterans United Home Loans wants your business and they treat you like it. You want to tell your friends because shouldn't everyone be treated this well?
Veterans United is top-notch. Every individual we worked with through the whole process was professional and courteous. I am so glad I decided to buy my home with Veterans United.
Ready to see for yourself?
Experience first-hand why 374,154 homeowners give us a perfect score!
These are a great group of people that will answer call / call back at all time day and night to help with all your need to make sure you fill like family
I have always felt confident that Veterans United has treated me fairly and given me every break allowed by law. They are very careful to make sure you understand the terms of your loan. Not high pressure tactics.
Veterans United was by far the easiest part of the process in purchasing our home
I couldn't have been happier with the process of buying a home as a first time buyer. My loan officer Joshua went above and beyond in assisting me on what ever questions I had. I wouldn't have been able to buy my home without the help of the entire team. Thank you!
Veterans United is a great company and has a great platform which makes it easier for even first time home buyers like us to have a positive home buying experience! Communication/notifications are great to make sure everything stays on schedule! I would recommend Veterans United to ALL of my veteran friends! Thank you!
We have bought two houses previously, and this experience was the worst. The lack of competence from the loan team was unbelievable. There is no way I would recommend Veterans United Home Loans to anyone.
Response from Veterans United
Bradley, thank you for taking the time out of your day to share this information. It is our goal to provide expert and reliable communication through a dedicated Loan Specialist. We would like to learn more about your experience and find out what may have prevented the process from getting off track. A member of our Client Advocate team is available to you for help improving our service for future customers.
They do all the hard work making your time put into house shopping dedicated to your needs and desires. Red tape is horrible so let them do it for you. Quickly completed once we found the house of our dreams; they are easy to get a hold of and quick to reply on even the most basic questions, I am glad we used Veterans United.
Melissa, Rachel, Laura, and their team did amazing keeping me included in the process. Also, being young, I had a ton of questions. They were great at responding to my emails and making sure I understood all aspects of the paperwork and/or process. Very thankful for their help in getting my new home!
The service I received from Veterans United was EXCEPTIONAL! My loan agent expertly marshaled me through every step of the process, stayed focused on every detail, promptly responded to all my questions, and ensured my closing occurred on time! The entire Veterans United team was professional, courteous, responsive, and made my recent home buying experience my best ever!
