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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

428,230

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4
3
2
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5 out of 5 Stars
Would Recommend

I'm extremely happy with Veterans United and will not take my business anywhere else! The friendly staff that makes things easy and answers all questions right away is on point! Thank you to everyone involved with making my home loan so easy! Buying a home is stressful enough and they really streamline the process.

headshot image of Jacob Powers

Loan Officer: Jacob Powers

NMLS# 1565057

5 out of 5 Stars
Would Recommend

I had a phenomenal experience working with Veterans United. As a veteran leaving active duty, the transition is scary and nerve-wrecking and VU & they staff helped address any concerns or worries I had. VU is honestly the BEST, and I love that they take care of those who served our Country. Will ABSOLUTELY recommend to anyone I know looking for a mortgage lender.

headshot image of Joshua DeLeon

Loan Officer: Joshua DeLeon

NMLS# 1540815

3.5 out of 5 Stars
Would Recommend

I don't know what the hold up on funding was for the day of closing, it seemed to me it should have been ready to go well before closing. They reasoning I was told was that my employment verification was done day of closing, which doesn't make any sense because I had submitted job offers and even pay stubs leading up to closing, so that reasoning seemed WILD to me. I was very irritated, the seller(s), and the title company were getting upset with ME because my funding from VU hadn't gone through. It was NOT a pleasant experience for me sitting in the office for hours holding up everyone else as they impatiently stared at me and kept asking me the status.

headshot image of Lee Sattler

Loan Officer: Lee Sattler

NMLS# 834004

5 out of 5 Stars
Would Recommend

The process was great and everyone assign to our team was great. We were helped throughout the whole process and were always available to answer our questions.

headshot image of Molly Meis

Loan Officer: Molly Meis

NMLS# 1046490

5 out of 5 Stars
headshot image of Kelly Foote

Loan Officer: Kelly Foote

NMLS# 295074

5 out of 5 Stars
Would Recommend

I recommend using vetetans home loans. They buying a home very easy.

headshot image of Michael Ward

Loan Officer: Michael Ward

NMLS# 1698429

5 out of 5 Stars
Would Recommend

Veterans United makes things easy on the home buyer, even looking out and offering opportunities I might not have originally sought out. Thanks for helping us achieve our goals! I would highly recommend working with Mike Stalling. Mike and his team are prompt, professional and friendly. Always a pleasure working with them!

headshot image of Mike Stalling

Loan Officer: Mike Stalling

NMLS# 1105433

5 out of 5 Stars
Would Recommend
headshot image of Brandon Brown

Loan Officer: Brandon Brown

NMLS# 1493029

3.5 out of 5 Stars
Would Recommend
headshot image of Justine Farnen

Loan Officer: Justine Farnen

NMLS# 1281956

5 out of 5 Stars
Would Recommend

I give this 10 stars and 2 thumbs up... very professional people to work with.

headshot image of Nate Bohon

Loan Officer: Nate Bohon

NMLS# 1136526

4.5 out of 5 Stars
Would Recommend
headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

4 out of 5 Stars
Would Recommend
headshot image of Shannon Workman

Loan Officer: Shannon Workman

NMLS# 213668

5 out of 5 Stars
Would Recommend
headshot image of Jake Jones

Loan Officer: Jake Jones

NMLS# 1838230

5 out of 5 Stars
Would Recommend

no comment

headshot image of Dave Buchner

Loan Officer: Dave Buchner

NMLS# 217248

4.5 out of 5 Stars
Would Recommend

Great customer service. Very professional and knowledgeable.

headshot image of Marlon Galbreath

Loan Officer: Marlon Galbreath

NMLS# 1329978

5 out of 5 Stars
Would Recommend

Considering that in the VA process, most fees are the same regardless of lender, customer service and responsiveness is what really sets one lender apart from another. Veterans United was by far the best mortgage experience I have had after going through the mortgage process about 8 times over the past 25 years (purchases and refinances). I expect to be retiring and relocating in about 5 years. I will definitely be going back to Veterans United when that time comes.

headshot image of Chris Campbell

Loan Officer: Chris Campbell

NMLS# 1604496

5 out of 5 Stars
Would Recommend

We have been impressed with Veterans United's team for years now. This is our 4th loan and appreciate the professional, knowledgeable staff. Jerry and Danielle have been outstanding to work with. Jerry always goes to bat for us and has continues follow through with what he says he can do. It always a pleasure to work with him. Thanks you!!

headshot image of Jerry Landrey

Loan Officer: Jerry Landrey

NMLS# 1107028

4.5 out of 5 Stars
Would Recommend
headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
Would Recommend
headshot image of Scott Beasley

Loan Officer: Scott Beasley

NMLS# 1249858

5 out of 5 Stars
Would Recommend
headshot image of Jason Bals

Loan Officer: Jason Bals

NMLS# 1599125

5 out of 5 Stars
Would Recommend
headshot image of Derek Kriegshauser

Loan Officer: Derek Kriegshauser

NMLS# 954436

5 out of 5 Stars
Would Recommend
headshot image of Jason Ridgel

Loan Officer: Jason Ridgel

NMLS# 1838119

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5 out of 5 Stars
Would Recommend

Use this company! They are professionals that will help you through every step of the home purchasing process!!

headshot image of Brandon Brown

Loan Officer: Brandon Brown

NMLS# 1493029

4.5 out of 5 Stars
Would Recommend
headshot image of Tonya Dawson

Loan Officer: Tonya Dawson

NMLS# 704221

4.5 out of 5 Stars
Would Recommend
headshot image of Winsor Cooper

Loan Officer: Winsor Cooper

NMLS# 317950

5 out of 5 Stars
Would Recommend
headshot image of Nichole Barber

Loan Officer: Nichole Barber

NMLS# 1275878

5 out of 5 Stars
Would Recommend

I would definitely recommend Veterans United to navigate you through your VA mortgage process. Craig and his team are very knowledgeable, professional, and courteous. They provided me with the necessary information about what options i had and let me process this at my own pace without any pressure.

headshot image of Craig Brumfield

Loan Officer: Craig Brumfield

NMLS# 857001

5 out of 5 Stars
Would Recommend
headshot image of Chris Primmer

Loan Officer: Chris Primmer

NMLS# 1054596

5 out of 5 Stars
Would Recommend
headshot image of Andy Miller

Loan Officer: Andy Miller

NMLS# 1009085

5 out of 5 Stars
Would Recommend
headshot image of Ginny Young

Loan Officer: Ginny Young

NMLS# 187898

More Reviews

See all 428,230 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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