Awesome service!!
Our first time buying a home our experience was amazing. 2012Our loan officer made us feel like we were the only clients he had. Refinance that house amazing. 2013Second house the process was late. 21 days late. Cost us 2100 dollars for being late. 2015This time we refinance our house. With cash back... it took way toooooo long, 2 months. 2019Someone screwed up our paperwork did not get funded until a week after signing which normally would only be 3 days.
Response from Veterans United
Thank you for giving us the opportunity to help you Leo. Our Client Advocate team will be looking into your refinance to find any opportunities to have prevented your funding delay. Please contact our Client Advocate team with any information you would like to provide. We use all our comments and feedback to improve our service for Veterans.
Steve kincheloe helped me get through the process fast while we where going through a lot with our kids and house fire. I recommend everyone to use them for a loan!....great job and thanks Steve.
I use to be a mortgage broker about 10 years ago, so I was very skeptical. However, I found that my loan officer, Aaron was very honest, upfront and fast. My loan processor, who processed all the paperwork, was also was very good. The best thing about Veterans United Home Loans is that they "specialize" in veteran home loans. They are on board with "all" the banks out there that offer veteran loan programs. Because of their experience in processing so many loans, as a veteran, they can find you a better rate, or find you a bank who may accept your circumstances even if your not the perfect loan candidate. I am impressed because I'm self employed, and I ended up with a better rate then I expected.
I tried to purchase a home using another mortgage company... The experience with those people almost turned me off from trying again. Using vu changed my whole prospective on the home buying experience.
All in all, Veterans United made the home buying process quite easy. As first time home buyers, it was nice to have people that explained every step of the process. Between the realtor and the loan officer - we were blessed to have such a smooth purchase. We are so thankful for the hard work that Amber and Kelly put in for our benefit! Highly recommend when using your VA Loan.
Don’t go anywhere else! Veterans United make it simple and stress free the whole way.
Adam and Amanda guided me through this process for almost three months. I am a first time buyer so I was anxious. They were there every step of the way and made it painless. They were extremely responsive to all my questions. Very happy I made the choice to go with VU. Will come to them again in the future without a doubt. I ended up with a great place for a great price. Thank you!
As a first time home buyer, what I thought would be an overwhelming experience was actually made quite simple and straightforward with Veterans United and the team assigned to my mortgage. Closing costs were low (thanks to lender credits and my real estate agent working on my behalf), I was given an impeccable interest rate and the mortgage process went through without any issues. I could not be more happy with my experience with Veterans United!
I can wholeheartedly recommend Veterans United for any veteran seeking to purchase or refinance their home. They are professional, personable and their expertise shines through. If you're a veteran looking to purchase a home and you've landed on Veterans United, you don't need to go any further. This is the team that will help you.
I would totally recommend Veterans United for your home buying needs
Great overall experience and I would use them again!
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Experience first-hand why 340,837 homeowners give us a perfect score!
Jamie Hughes and Connor Haxel treated me great and ensured I stayed on top of everything they needed. I was able to close in exactly 30 days and on time. Thanks again.
Overall experience was outstanding. All documents were timely and correct. Would recommend Veterans United to anyone seeking a VA home loan.
Jackie was a pleasure to work with and got us thru a lot of hurdles in underwriting.
Veterans United is the ultimate lending source for Veterans. Extremely open and upfront, your team has your best interests in mind AT ALL TIMES. Superior customer service is what its all about!!!! We are proud to call VU our preferred lender...
