They made everything so easy, and explained the steps. The whole team worked as one. Always there with the willingness to assist. Could not have a better team to get it done.
Veterans United made the entire process of purchasing a home very easy! Highly recommend!
The company is good i think but the loan officer i had left a bad impression
Response from Veterans United
We appreciate your response Melvin, and we'd like to know more about what led you to feel this way. Please contact our Client Advocate team to provide additional details of your recent home purchase.
VeteransUnited is a name you can trust. Ashley Khederian guided me through my finance swift and easy. I highly recommend!
Scott Ratliff was exemplary. His knowledge and expertise was outstanding. He's friendly and easy to talk to which helps out a lot. He cares for his clients and that is obvious. Great to work with. Made this not necessarily pleasant job pretty easy and comfortable. We highly recommend him and VUHL.
When I walkied into Veterans United I had no knowledge or experience with buying a home. Needless to say I was very nervous. The staff at Veterans United put me at ease, explained everything, and walked me through the process so that I could successfully close on a house. I would definitely recommend Veterans United to every Veteran that I know who has yet to buy their own home. Thank you for such a great first-time buyer experience!
Reed and Christie we’re both very prompt and concise with the loan process and never failed to provide answers when asked. As my job requires me to be on the road all day long, they both worked with me on alternate methods of communication. The entire loan process went smoothly, and when bumps in the road popped up they went above and beyond to solve them quickly and efficiently.
It was a great experience and Veterans United really makes you feel like you’re part of their family.
Both real estate agents said this was the best VA loan experience ever and they will be promoting Joshua and Nathaniel for all future clients in this area.
This was my first home buying experience and I couldn't ask for a better team! They really hustled at the end to close fast!
Do not use Weeks and Irvine law firm, they prioritize clients last. They drag their feet on making simple corrections to POA's, and make mail aways a difficult process. Personally speaking they shouldn't have been paid remotely what they made. The buyer and loan specialist shouldn't have to monitor the law firms progress and call them constantly to remind them to do their job.
What to know the secret to great service? Availability. if a client can't reach his/her representative or agent, then a client is lost, therefore, the deal is lost. But with Veterans United, you get Availability. Every moment, every day, any time, I get answers to everything I ask. They simplify the grueling process as much as possible. Consistently ensuring there is no confusion and my needs were met at all times. And the best part, rather than keep my rate as originally agreed, the integrity shined just before closing when they lowered it to the best rate. Personality, professionalism, availability...everything, Veterans United has got it. Can't beat this type of business, that's why they are a thriving business. PROS!
First time home buyer. Amanda was wonderful and helped me through the whole process. Definitely would suggest!
Bragging rights, Veterans United cleared me to close a week before my planned closing date. It is always nice to close early. I trust & recommend this top notch team.
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Working with Mr. Matt Lucas and the team was a pleasant experience. Even with the curve balls I threw at them, they helped out and we’re fair throughout the whole process. 10/10 people. Keep it up!
Jeremy wilder is very respectful and treated us like family. He is always there for any questions and problems to help me through the process. Easy and very convenient to communicate with him through text and he replied in timely manner.I have purchased 5 homes due to job transfers and Jeremy is the best loan officer, highly recommended
Overall, even with a hiccup through the process, I would use VU again. Your ease of uploading documents and communication through your app was above par. I have never had such an easy time uolading documents and being able to keep have instant status updates daily.
