Skip to Content

Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

428,228

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

Filters by recency
Filters by state
Filters by branch of service
Filters by type of loan

Showing all 428,228 unfiltered, unedited reviews

Starting on Page 8379 of 14203. Return to Page 1 »

4.5 out of 5 Stars
Would Recommend

The way lending to veterans should be! I have always worked with Quicken Loans in the past (3 times in fact) and decided to give Veterans United a try. I was more amazed at how I was treated at Veterans United than anything else. No one was trying to lead me in with an online interest rate that no one qualifies for, or would have to pay huge discount points to attain, or put me in some kind of program that I didn't understand. My contact, Kyle Bakker was upfront with me and let me know of any potential setbacks or delays that may occur during the process. Never once did he try and "BS" me. As a Marine, I appreciated that. The Veterans United "free" rates (no points to pay with these rates) were very reasonable and beat most of the competition. After educating me on whether or not it was a good idea to pay for an even lower rate, I felt comfortable that I made the right decision. Kyle, great Job. Semper Fi.

headshot image of Kyle Bakker

Loan Officer: Kyle Bakker

NMLS# 1698016

5 out of 5 Stars
Would Recommend
headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
Would Recommend
headshot image of Danielle Grefrath

Loan Officer: Danielle Grefrath

NMLS# 1698464

5 out of 5 Stars
Would Recommend

This is the second time I’ve used veterans United and I will not hesitate to use you again in the future!

headshot image of Kath Athanassiou

Loan Officer: Kath Athanassiou

NMLS# 842626

4.5 out of 5 Stars
Would Recommend
headshot image of Laura Shackelford

Loan Officer: Laura Shackelford

NMLS# 646312

5 out of 5 Stars
Would Recommend

I turned to Veterans United after the previous mortgage company I was using to get the home buying process started, was not very knowledgeable in VA home loans.

headshot image of Stephen Erickson

Loan Officer: Stephen Erickson

NMLS# 1421194

5 out of 5 Stars
Would Recommend
headshot image of Joel Grisamore

Loan Officer: Joel Grisamore

NMLS# 1374341

5 out of 5 Stars
Would Recommend
headshot image of Aimee Hall

Loan Officer: Aimee Hall

NMLS# 361642

4 out of 5 Stars
Would Recommend

The only two problems I had with VU was when I leave a voicemail with the loan officer, and/or supervisor, I expect a call back from them. As a customer, I believe that I am at least entitled to that. I called the supervisor three times and to this day, never received a call back. That's bad business!The second problem I have is, I should never hear the words "We have other Veterans to take care of, do you think your file is more important than theirs?" That's not good customer service. The person also made the statement, "Do you expect your file to be place on top of the stack?" I didn't expect any if those things, but they should have never been said to me.Other than that, I would recommend VU to my family and friends! They got it done 👍

headshot image of Ryan Ewing

Loan Officer: Ryan Ewing

NMLS# 1812014

4 out of 5 Stars
Would Recommend
headshot image of Kyle Gardner

Loan Officer: Kyle Gardner

NMLS# 1203784

4 out of 5 Stars
Would Recommend
headshot image of Maureen O'Hare

Loan Officer: Maureen O'Hare

NMLS# 1064196

5 out of 5 Stars
Would Recommend

Smooth and easy process provided for a stress free refinance!

headshot image of Derek Kriegshauser

Loan Officer: Derek Kriegshauser

NMLS# 954436

4.5 out of 5 Stars
Would Recommend
headshot image of Ryan Herman

Loan Officer: Ryan Herman

NMLS# 1154699

5 out of 5 Stars
Would Recommend
headshot image of Derek Kriegshauser

Loan Officer: Derek Kriegshauser

NMLS# 954436

5 out of 5 Stars
Would Recommend

As a Vet, I appreciate working with dedicated professionals who have honed their skills an execute them at a high level. I feared that the VA loan process would be intrusive and cumbersome. Working with VU completely dispelled my fears. Our team of Kendall, Brittany, and Jim worked to bring our dream home to reality. Thanks VU!

headshot image of Kendall Haun

Loan Officer: Kendall Haun

NMLS# 1708656

5 out of 5 Stars
Would Recommend
headshot image of Stuart Timmerman Waters

Loan Officer: Stuart Timmerman Waters

NMLS# 1085398

4.5 out of 5 Stars
Would Recommend

Make sure you have copies of everything before you get started, pay stubs, bank statements, taxes, any loans you have, 401k, ect. They are great to work with.

headshot image of Carrie Freeman

Loan Officer: Carrie Freeman

NMLS# 1140687

3.5 out of 5 Stars
Would Recommend
headshot image of Kaleb Long

Loan Officer: Kaleb Long

NMLS# 35296

5 out of 5 Stars
Would Recommend

I was blown away by how easy the process was, Veterans United is a 1 stop shop.

headshot image of Zac Fitzgerald

Loan Officer: Zac Fitzgerald

NMLS# 311880

5 out of 5 Stars
Would Recommend

As a first time homeowner I thought the process was going to be tedious and super stressful. I heard so many horror stories about the home loan process but Veterans United made it feel so seamless! My Loan Officer was with me through every step... explaining the process, answering all my questions, always responded to my emails same day and he was easily accessible. I could reach him via phone, no problems. They even sent multiple packets throughout the process which contained VERY helpful info. I'm thankful!

headshot image of John Parker

Loan Officer: John Parker

NMLS# 996540

5 out of 5 Stars
Would Recommend
headshot image of Jonathan Connell

Loan Officer: Jonathan Connell

NMLS# 1483292

4.5 out of 5 Stars
Would Recommend

For doing everything online it was a great experience. There is part of me that still likes to have a person and a handshake but the team at Veteran's United were professional and helped our home buying experience go through smoothly and quickly.

headshot image of Kyle Gardner

Loan Officer: Kyle Gardner

NMLS# 1203784

Ready to see for yourself?

Experience first-hand why 338,941 homeowners give us a perfect score!

Check My Eligibility →
5 out of 5 Stars
Would Recommend

We had a great experience with Veterans United. Jake did an awesome job as well as Beth making sure we were set and staying on track. VU has made the process less stressful on us and couldn’t be more happier with the outcome.

headshot image of Jake Levy

Loan Officer: Jake Levy

NMLS# 168064

5 out of 5 Stars
Would Recommend
headshot image of Cody Smith

Loan Officer: Cody Smith

NMLS# 1074565

3.5 out of 5 Stars
Would Recommend
headshot image of Jeremy Henry

Loan Officer: Jeremy Henry

NMLS# 186485

5 out of 5 Stars
Would Recommend

As I am sitting here for the first night in my first house, I can say honestly that I had such a quick, easy, and pain-free experience from start to finish as far as Veterans United’s and my realtor’s part goes. My husband and I found the house we knew we needed, and less than 5 weeks after it went on the market, here we are about to spend our first night here. Without the swift action and guidance of our loan team and realtor, I can’t imagine how this wouldve happened so quickly and seemingly easily! I highly recommend Veterans United to any vet looking to purchase a home. We couldn’t have done it without them!

headshot image of Tim Langdon

Loan Officer: Tim Langdon

NMLS# 610467

5 out of 5 Stars
Would Recommend

Veterans United made our journey relatively painless through the whole homebuying process.

headshot image of Janeanne Stephens

Loan Officer: Janeanne Stephens

NMLS# 149718

5 out of 5 Stars
Would Recommend
headshot image of Blake Crutchfield

Loan Officer: Blake Crutchfield

NMLS# 1464153

5 out of 5 Stars
Would Recommend

Veterans United is awesome! My brother used them and told me about the process. Instead of using Navy Federal I took a leap and reached out to VU. My loan specialist, Jesse Hamilton kept me up to date and was available anytime I needed to reach out to him. I’m glad I went with Veterans United, they definitely took care of me and my finance needs!

headshot image of Jesse Hamilton

Loan Officer: Jesse Hamilton

NMLS# 1482517

5 out of 5 Stars
Would Recommend
headshot image of Harris Giger

Loan Officer: Harris Giger

NMLS# 943094

More Reviews

See all 428,228 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

Send Your Feedback

We want to hear about your experience with Veterans United!

Back to Top

Start Here: 0% Down VA Home Loans
3,471 Veterans started their online quote today.