Veteran united came through for me. I got my dream home. Thank you so much
It is very important that you ensure you have a great team to support you because you never know when things can go wrong, and having someone experience and knowledgeable to guide you through the process that can be relatable is important. Brad Cone is a great loan officer and he was be a great addition to your team, just ensure your realtor does the same. The customer advocate team is extremely helpful, and helped to make this happen for us, and I thank Brad, the processor, the underwriter, and everyone else involved for working together to help make things happen. It was a rough experience, but they made things right!!! So that’s all that matters, and they were professional throughout. I highly recommend.
For the situation and the time restrictions pending my representative for Veterans United was more than helpful and more than expedient in getting this process done, I am very pleased with the outcome and would definitely recommend Veterans United to anyone that may need to refinance and or use their VA loan.
Working with Veterans United made the whole home buying process simple. They kept us up to date and answered all our questions in a timely manner. Matt Lucas was our Loan Officer and while we didn't physically deal with him much, I am sure he made sure everything was in order every step of the way, which we so appreciated. The real MVP for us was our Loan Coordinator Marissa Scott — she was amazing and made sure to put our mind at ease with every question or concern we had. Thank you, Matt, Marissa, and Veterans United for making us home owners!
I highly recommend Veteran’s United. I have purchased many homes over my 30 year career and worked with several other lenders in the past. My experience with Veterans United not only surpassed any previous experience but also surpassed my own expectations. Every member of the team was professional and knowledgeable. They were able to beat their competitors interest rates and provided a white glove service. My loan expert made me feel like I was his only customer. Well done Veterans United, thanks for taking such great care of Veterans, service members and their families.
This was the most pleasant experience of buying a home. The whole staff has been very professional and provided outstanding service.
I would definitely use them again. Very helpful, friendly and professional.
The Veterans United team is amazing! They take such good care of you and are always looking out for your interests! This is our second home loan through them, and we really liked using the website this time. It makes it clear and simple where you are in the process, what you need to do next, and keeps track of all the documents you need and have uploaded. We would definitely recommend Veterans United to anyone looking to purchase a home!
They know how to make the process very easy with little to no stress.
Kody is very personable and helpful. He makes you feel like you're working with a friend that you've known for years. Our realtor was very impressed with efficiency and professionalism. This is my second time working with him, and have been very impressed with both experiences.
We love our new home. There were a few bumps here and there but overall it was an easy process. W shave already recommended some of our family to Veterans United.
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As a first time home buyer, I am happy to say that Veterans United made my experience not only painless, but allowed me to be as excited as you should be to get your first home. Everyone involved was amazing! Every question answered, each process explained, and all of my fears assuaged. I would definitely recommend Veterans United!
My personal loan specialist made the process of buying my home a lot easier than I ever expected it would be.
I would suggest you find a lender who don’t have to handle so many loans at the same time, these people are too busy and will not make you the priority. I was told they close about 5,000 loans a month, plus closing cost are too expensive. There are other choices out there, just my recommendation.
Response from Veterans United
Gabriel, we're sorry you didn't feel as if you were a priority. We strive to treat all our Veterans with respect, and to make each individual a priority. Being the nation's largest VA lender does allow us the experience and knowledge to close loans other lenders can't. We appreciate you sharing your experience so we can be sure to focus in the areas that matter to our Veterans.
