As a second time Veteran United home buyer, I Would recommend them to other Veterans and any one else.
Mason, Cassie and the entire time were the best part of the home buying experience, which frankly I didn’t expect. People usually say the lending part is the worst. Not with this team! Give them a raise. They deserve it. Thanks for all you did to help us get into our home!
I would recommended Veterans United to everyone! For me they didn’t make it about business but they all genuinely cared and to provide you the best they can get you. I appreciate the VU team and all they have done for my family.
Working with Veterans United was great. The team made my home search easier, obtainment of a mortgage (when I found the home I wanted) a much smoother and easier process. The Veterans United folks make the process of getting a home as fun, easy and stream lined as possible. I enjoyed my experience with Veterans United and recommend them to all other Veterans looking to purchase a home.
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The process was so simple, easy, and wonderful! So glad that I found them!
Dennis did a great job after it was passed to his department. There was a couple forms I needed from the IRS and he detailed directions on what I needed to do to obtain them. I’ve tried to think of something negative to say but it’s impossible. Thank you all so much and I appreciate the opportunity to work with Veterans United. As soon as I accumulate more money through the years I will be back for another house.
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Over came COVID problems and gave complete and even better than expected Service. If ever needed will use again. All the people we worked with were efficiently and followed through even when the work was done
My overall experience with Veterans United was very pleasant, They accessed what my needs were and made it happen promptly.
Better communication
Response from Veterans United
Kaitlin, thank you for taking the time to provide your valuable feedback. We learn and inform our loan teams from hearing from you and our post closed customers. We wholeheartedly agree that communication is a vital key in the loan process and share that frustration with you if communication is poor. If you would like to discuss further please do not hesitate to reach out to our Client Advocate department to discuss further. Thank you again for choosing Veterans United and thank you for your service.
