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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

443,775

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 443,775 unfiltered, unedited reviews

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4.5 out of 5 Stars
Would Recommend
headshot image of Lenni Oh

Loan Officer: Lenni Oh

NMLS# 1378325

4 out of 5 Stars
Would Recommend
headshot image of Shane Bowlen

Loan Officer: Shane Bowlen

NMLS# 1448232

5 out of 5 Stars
Would Recommend

This process was simple and straightforward with Mary and team. Throughout the process I felt supported which is impressive as it is entirely remote and online driven.

headshot image of Mary Jacobi

Loan Officer: Mary Jacobi

NMLS# 840760

5 out of 5 Stars
Would Recommend
headshot image of Nick Kundert

Loan Officer: Nick Kundert

NMLS# 1000911

5 out of 5 Stars
Would Recommend

Mike and his team at Veterans United are Awesone!!

headshot image of Mike Dapkus

Loan Officer: Mike Dapkus

NMLS# 278249

4.5 out of 5 Stars
Would Recommend
headshot image of Samuel Yoo

Loan Officer: Samuel Yoo

NMLS# 149705

5 out of 5 Stars
Would Recommend

Everyone on Andrew Beckett's team was very easy to work with and had a lot of patience
when things went haywire on the part of our buyer.

headshot image of Andrew Beckett

Loan Officer: Andrew Beckett

NMLS# 403395

4 out of 5 Stars
Would Recommend

I would recommend going through Veterans United but I would caution people to seek out their own realtor.

headshot image of Allie Leiva

Loan Officer: Allie Leiva

NMLS# 1558421

2.5 out of 5 Stars

way to many STUPID issues when trying to buy a house..

Response from Veterans United

While the guidelines for the VA loan can seem cumbersome, they are designed to protect Veterans' best interests when it comes to a home investment. Our dedicated loan teams are here to help Veterans navigate these obstacles on the road to home ownership. We appreciate your feedback, and we are available to discuss your issues in detail if you would like to contact our Client Advocate team.

5 out of 5 Stars
Would Recommend
headshot image of Jonathan Beahan

Loan Officer: Jonathan Beahan

NMLS# 181325

4.5 out of 5 Stars
Would Recommend
headshot image of Alex Tuttle

Loan Officer: Alex Tuttle

NMLS# 1847326

5 out of 5 Stars
Would Recommend
headshot image of Jared Albach

Loan Officer: Jared Albach

NMLS# 1279680

5 out of 5 Stars
Would Recommend

Availability of team members to me was exceptional

headshot image of Matt Torres

Loan Officer: Matt Torres

NMLS# 1094594

4.5 out of 5 Stars
Would Recommend
headshot image of Christopher Stieffermann

Loan Officer: Christopher Stieffermann

NMLS# 1136517

5 out of 5 Stars
Would Recommend
headshot image of Robert Dycus

Loan Officer: Robert Dycus

NMLS# 1128622

4.5 out of 5 Stars
Would Recommend
headshot image of Johnna Dunlap

Loan Officer: Johnna Dunlap

NMLS# 1102695

1 out of 5 Stars

I was given a pre approval for enough to buy my new home even though I had my current home. My current home was closing one week after my home I was purchasing. Two days before closing I was given all clear and no problems with my closing on Friday. Thursday, I am told I can’t and I had to come up with 10,400 to close on my house. I had already spent 2400.00 on movers and my family was packed. I was told I had to wait till the following Friday when I closed on my old house. Well, this contradicted everything that had been relayed. I had to spend all my savings to keep my family on track and not lose money spent already for the move. These employees get paid to make Veterans home buying experience smooth, however this was ridiculous. These folks are nice, but they cost me money I had saved. I am just blessed I had enough to get my family moved.

Response from Veterans United

George, we're sorry to hear issues arose around your closing. Our Client Advocate team will look into your approval process to see if we could have prevented this from happening. We're grateful you took the time to provide this feedback so we can continually be working to better our service for Veterans.

4.5 out of 5 Stars
Would Recommend
headshot image of Stefanie Snow

Loan Officer: Stefanie Snow

NMLS# 1116265

5 out of 5 Stars
Would Recommend
headshot image of Craig Patenaude

Loan Officer: Craig Patenaude

NMLS# 1698029

4.5 out of 5 Stars
Would Recommend

My only upset during this process occurred during my closing. We discussed several options regarding who’s name would be on the mortgage and who’s names were on the deed. We were reassured several times that it would not be an issue with just me being the borrower, and Me and my significant other on the deed. During closing, the Title company informed me that was not an option. I was informed the borrower and names on the deed had to match. I’m currently in the process of hiring another company to add my significant other on the deed for an additional $230. An unexpected expense.

headshot image of Greg Wiele

Loan Officer: Greg Wiele

NMLS# 1374334

5 out of 5 Stars
Would Recommend
headshot image of John Sullivan

Loan Officer: John Sullivan

NMLS# 1098699

5 out of 5 Stars
Would Recommend

Veterans United Home Loan Officer Mike Wilton and Transaction Specialist, Shomari Wellington made purchasing a new home the best experience I ever had. They chose an Awesome Realtor, Sherry Martin at Abbit Realtor and walked me through the home purchasing process. All my questions or concerns were answered and taken care of, making my home buying process the BEST! Veterans United is a #1 Home Loan Co.

headshot image of Mike Wilson

Loan Officer: Mike Wilson

NMLS# 1530897

5 out of 5 Stars
Would Recommend

Veterans United was the BEST choice for us and we are so happy to have found them.

headshot image of Edward Kim

Loan Officer: Edward Kim

NMLS# 1838562

4.5 out of 5 Stars
Would Recommend

It’s was a really easy to understand and use.

headshot image of Todd Keicher

Loan Officer: Todd Keicher

NMLS# 447595

5 out of 5 Stars
Would Recommend

Working with Veterns United was a gift. I had no idea what to expect but was welcomed by a family I never new I had. This family guided me down a path that lead to a home I could only imagine. I couldn't have done it with out Fahad Abdul. Thank you so much we struggled together and now I have the home of my dreams.

headshot image of Fahad Abdul

Loan Officer: Fahad Abdul

NMLS# 1752836

5 out of 5 Stars
Would Recommend
headshot image of Michael Jones

Loan Officer: Michael Jones

NMLS# 1629215

4 out of 5 Stars
Would Recommend

Brendan and Lauren done a great job with the loan process

headshot image of Brendan Wilson

Loan Officer: Brendan Wilson

NMLS# 362532

4.5 out of 5 Stars
Would Recommend

This 1 st time we started process Scott was horrible but when we started working with Jeremy he was awesome and so was cassie

headshot image of Jeremy Essner

Loan Officer: Jeremy Essner

NMLS# 1520515

4.5 out of 5 Stars
Would Recommend
headshot image of Gerrit Hane

Loan Officer: Gerrit Hane

NMLS# 1002285

5 out of 5 Stars
Would Recommend
headshot image of Andrew Beckett

Loan Officer: Andrew Beckett

NMLS# 403395

More Reviews

See all 443,775 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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