This was the second time I bought a house and first time I used veterans united. Buying a house is very stressful process by itself. My experience with veterans united wasn't good at all.
Response from Veterans United
We understand how the home buying process can get stressful. While we cannot change the experience you had we want to ensure that no other Veterans have this same experience in the future. We strive to have all of our loans to have a great communication relationship with your loan specialist. We thank you for your service and for choosing Veterans United.
I'm glad I found Veterans United.
They made a tough situation a whole lot better. Loved how i could screenshot documents and upload things. Also loved how I could sign documents on line. Highly recommend this company. They go above and beyond to get your loan . I have my home thanks to them!!!
In comparison to my previous lender NFCU it was a night and day experience from start to finish. Any issues that occurred were immediately resolved. Then the additional customer care I received like the welcome mat and care packages were such a nice addition to the entire process. I also really like how well the dashboard worked online for submitting documents.
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Veterans United takes all the frustration out of buying a home.
Other companies may claim they know about VA home loans, but not like Veterans United! Dealt with several corporate mortgage companies since 2007 on home loans and attempts to refinance. There is no comparison when it comes to Veterans United, especially in customer service and their transparency during the loan process. I finalized and closed on my Interest Rate Reduction Refinance Loan (IRRRL) almost a month earlier than expected. I was also offered the opportunity to defer two mortgage payments. Veterans United is truly dedicated to "serving those who have served our country." Thank you, Veterans United!
Even though the time from deciding to but the house to the closing was over 3 months, everything from Veterans United was spot on. Very good experience and would definitely recommend to other veterans for their home buying choice.
Overall my team from vet united made this such an easy process. The website platform is easy to navigate and use. Definitely two thumbs way up.
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Experience first-hand why 381,460 homeowners give us a perfect score!
By the thought of buying a house for the first time, my wife and I were extremely daunted. With patience and guidance from Joe Choi and his team, the closing process is effortless. Also, I was told by the broker that this was the smoothest transaction for her too. Thank you for everything Joe Choi and his team did in for us to get our first house. It was a great experience. If I could give it more stars, I would.
Seamless process, thanks.
Seamless processes, VU really goes out of there way to make the entire home buying journey a pleasant one.
