I had the pleasure of working with Bill Musick and his amazing team. Working with Veterans United made the whole process of home buying so easy from guiding me on improvements and raising my credit score to explaining the final closing documentation. I would recommend Veteans United to any fellow Veteran.
We had a wonderful experience with our loan team. Between the lighthouse program, to the signing of the loan documents. I truly appreciate the help and dedication provided by the Veterans United Team.Garry
Overall, I had a great experience. Anytime I had a question or a worry, I was able to talk to someone on my loan team quickly and get the issue resolved. I felt like they kept me in the loop about everything and reassured me throughout the process. I have one bit of advice from my experience. Be sure to check your To-do list everyday because they won't tell you stuff has been added and when you get close to closing, it could cause a hassle.
Both Taylor Fruits and Jeremy Carver did an excellent job helping with the entire VA loan process and closingon time... thanks again..
This survey could have gone drastically different. The main reason this is a 10 is only due to Laura. This survey would have been a 0 or 1 with a strong emphasis on never recommending to friends if we only dealt with Laura's team member Kelly. Communication was poor, phone calls were rarely returned, emails asking for specific responses confirming receipt of items were never responded too. Issues that came up with VA COE's were not notified to us until 2 weeks after the VA responded Veterans United with the additional items request. This was our second time using Veterans United and we went with you guys again because our first experience with Laura and her prior team was phenomenal. Again, I want to stress that because of Laura stepping in, we highly rate you guys once more, but only because of her efforts.
They went over everything that we needed to know when entering the contract. Easy to get in touch with and answered all questions no matter how trivial.
Travis Ward and his team were remarkable, I didn't have any worries or concerns as this was my first home purchase. Travis and Austin are very knowledgeable and will take the time to explain every line item if you need them to. They are a great team and I don't think anyone could have been any greater.
If you have the desire to own your own home, Veterans United has the staff and experience in making that happen. From free credit repair services, experienced loan officers, and team members that walk you through each step of the way. Top shelf experience.
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VU is amazing. They helped me get a home in record time so my family could have a home to come to.
