Quick and easy!
Great job!
The loan process was very easy to keep track of with the online account to do list. This helped me keep track on how the loan was progressing. Any questions I had were quickly answered.
Veterans United did our original home loan when we purchased and our refinance, they are just the Best in the business when handling home loans.
Great experience working with Veterans United. Very Professional staff.... if I had any concerns they were real great about keeping me informed and returning my calls if I wasn't able to reach them .
My overall experience with Shane and Addie was outstanding. I am thankful for the hard work.
I would NEVER recommend this company. You end up doing their job for them and they don’t know what they are doing.
Response from Veterans United
Christian, we appreciate your feedback. Our Client Advocate team is available to connect with you to learn more about your experience should you wish to share more information.
The paperwork handler did not seem to be very proactive causing a lot of hurry up and rush at the end just before closing. It all could have been anticipated and dealt with early on.They included $600 closing cost to me for the VA appraisal fee, even though I had previously paid it in full directly to the appraisal company.
Response from Veterans United
James, we appreciate this feedback and the specific details you shared. Our teams need to be proactive and explain all the final settlement costs. Thank you for allowing us to look for ways we can improve.
I was denied by many lenders and even ended giving up. My wife found out about Veterans United and everything changes they thank me for my service and took all the weigth of my shoulders. They walk me trough the process and better ways to get aproved. They kept me on the loop and worked with me to the end.
Our experience with Veterans United went so smooth it was almost effortless on our part.GREAT TEAM !!THANK YOU !!
The team that I had was absolutely outstanding. We had issues with our loan through another veterans service, but Veterans United went far above and beyond helping us to secure our home loan. My family will always speak highly of Bill and his team, as well as Veterans United itself.Bill and his team worked with us each and every step of the way and excelled in communication and pressed onward with a sense of urgency because of our situation, but they never lacked kindness and respect in everything that they did for us. We are thankful for Veterans United and would absolutely tell people how great of an experience we have had with them.
Try to keep your documents on hand and do your best to stay ahead of the deadline and your home buying experience should go as smoothly as possible and although you may get frustrated don't let it get the best of you
Veterans United worked very hard for us and made the whole process a lot easier than what was expected. They connected us with a realtor who did a great job in finding us a home that is perfect for us. Our agents were very transparent and did not keep anything from us. I would definitely recommend them to anyone looking to purchase a home.
