Skip to Content

Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
447,009 reviews
751 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Army
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 447,009 unfiltered reviews

Starting on Page 8559 of 14,901. Return to Page 1

4 out of 5 Stars
headshot image of Justine Farnen

Loan Officer: Justine Farnen

NMLS# 1281956

5 out of 5 Stars
headshot image of Leanna Moss

Loan Officer: Leanna Moss

NMLS# 1126212

5 out of 5 Stars

Your experience will be very welcoming.

headshot image of Craig Anderson

Loan Officer: Craig Anderson

NMLS# 1464195

5 out of 5 Stars

Amazing experience. We never imagined we would be pre-approved and be able to purchase a home so soon. Excellent team work that made the home buying much smoother. Thank you Veterans United.

headshot image of Steve Hopper

Loan Officer: Steve Hopper

NMLS# 1493953

5 out of 5 Stars

Always a pleasure to work with this team.

headshot image of Alberto Barba

Loan Officer: Alberto Barba

NMLS# 47902

3.5 out of 5 Stars
headshot image of Dustin Fritz

Loan Officer: Dustin Fritz

NMLS# 744901

5 out of 5 Stars

The team that helped me through this process was awesome. They made the home buying process for a first time homeowner as easy as possible. Thank you to Mystle Schellhorn, Dana Thompson, Kelly Lister, and everyone on the team that I didn't talk to.

headshot image of Mystle Schellhorn

Loan Officer: Mystle Schellhorn

NMLS# 1698291

5 out of 5 Stars
headshot image of Kelly Stephens

Loan Officer: Kelly Stephens

NMLS# 58755

5 out of 5 Stars
headshot image of Heather Damer

Loan Officer: Heather Damer

NMLS# 12449

2.5 out of 5 Stars
headshot image of Ryan Sherman

Loan Officer: Ryan Sherman

NMLS# 1122103

5 out of 5 Stars
headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars

I was very pleased with the Veteran's United team. Communication was a HUGE factor during the process and they were always available. Thank you all for making sure we got into our first home as smoothly as possible!

headshot image of Clint Hamilton

Loan Officer: Clint Hamilton

NMLS# 1224235

5 out of 5 Stars
headshot image of Aaron Rand

Loan Officer: Aaron Rand

NMLS# 1374309

5 out of 5 Stars

If you don’t use Veterans United you’re making a big mistake. Fast, accurate, tons of information and truly professional

headshot image of Eric Hermann

Loan Officer: Eric Hermann

NMLS# 128481

2.5 out of 5 Stars

If you want to be sent wrong information, and for them not to know what's going on most of the time, pick Veterans united

Response from Veterans United

Nicolaas. We would like to open the door to discuss your loan process further. Our goal is to never send misinformation to our clients at any time. If you feel the need to discuss further, we encourage you to reach out to our Client Advocate desk to assist you. Thank you

3 out of 5 Stars

I would advise if you see any changes with your closing disclosures, dont let your loan officers wait until the end to answer questions. My initial disclosure had me a coming to closing with 70 dollars. By time we finally made it to the end, it was thousands more, and I am a disabled vet. The process is fast, but it slowed down once work needed to be done. Take your time, and make your officers and real estate agent earn those commissions. Make sure they are clear when they are rearranging charges and discounts.

Response from Veterans United

Glenn, We would like to thank you for informing our team of your loan process. We strive to train our loan officers to answer any questions throughout the loan from beginning to end that you may have. We strive to build a great line of communication on all sides. If you would like, we can open a door of discussion on your loan and help assist with anything moving forward. Please feel free to reach out to our Client Advocate desk to help. Thank you and thank you for your service.

5 out of 5 Stars
headshot image of Nick Intrieri

Loan Officer: Nick Intrieri

NMLS# 1524889

4.5 out of 5 Stars
headshot image of Kyle Bakker

Loan Officer: Kyle Bakker

NMLS# 1698016

3 out of 5 Stars
headshot image of Mike Mange

Loan Officer: Mike Mange

NMLS# 177094

4.5 out of 5 Stars

Great team from the contact to loan officer to transaction coordinator working with the underwriters. Things flow smoothly. Great communication with realtor and borrower. I am now a proud homeowner thanks to Veterans United!! ❤️

headshot image of Jason Bals

Loan Officer: Jason Bals

NMLS# 1599125

3.5 out of 5 Stars
headshot image of Zach Nelson

Loan Officer: Zach Nelson

NMLS# 1599016

5 out of 5 Stars
headshot image of Shane Lowe

Loan Officer: Shane Lowe

NMLS# 1123167

Ready to see for yourself?

Experience first-hand why 355,141 homeowners give us a perfect score!

Check My Eligibility
4.5 out of 5 Stars

Excellent service all around and thank you all.

headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars

I would like to thank the whole team! Megan and David both deserve a super shout out for working with me the whole way!

headshot image of Durell Cope

Loan Officer: Durell Cope

NMLS# 1085911

3 out of 5 Stars
headshot image of John Sullivan

Loan Officer: John Sullivan

NMLS# 1098699

5 out of 5 Stars
headshot image of John Sullivan

Loan Officer: John Sullivan

NMLS# 1098699

5 out of 5 Stars
headshot image of Whitney Brown

Loan Officer: Whitney Brown

NMLS# 1122765

5 out of 5 Stars

Great experience, I would definitely recommend to others!

headshot image of Brad Strubel

Loan Officer: Brad Strubel

NMLS# 1392166

5 out of 5 Stars
headshot image of Adam Canote

Loan Officer: Adam Canote

NMLS# 1464121

5 out of 5 Stars

This was the easiest and most painless experience we have ever had getting a mortgage and a refinance. I would totally recommend Veterans United to anyone!

headshot image of Aaron Hayes

Loan Officer: Aaron Hayes

NMLS# 1144691

Show Relevant Reviews

See more from Veterans like you

Filters by state
Filters by branch of service
Filters by type of loan

Back to Top