My experience with veteran united i will never forget ohope that all vetetan that is buying a home go through veteran united the personal is very experience and they walk you through the loan process.
Our specialist and her team were concise and wasted no ones time, yet were friendly and thorough. Maureen was available and knowledgeable. We had begun the process earlier in the year and she kept our file open and was ready to work with us again when we were ready. When it got down to the end she and her team were efficient and effective at making sure we closed on time. It mattered to our veteran family receiving great service for such an important purchase.
I would highly recommended VU to my friend and family. The process for stress free. Fast and great open line of communication.
The gifts were a thoughtful touch that all lenders should adopt. Southern Fidelity paid for our appraisal as a gift, so that might be something that could be improved.
It was an easy and positive experience. The online access is so easy to use and it has all contact info needed. The text messages were easy for contact quick questions. We have had such a wonderful experience. I would definitely use them again.
We had a great experience working with Veterans United. The whole team was amazing. Realtor agent, loan specialist,and the support team Wirked tirelessly to meet our goal. They made our home buying process a breeze. They answered all the questions we had promptly.
Thanks to the entire team that made it all possible. I will continue to spread the good word about your business to veterans looking to purchase a home.
As a veteran on my second VA loan process, I beg you all to please consider Veteran’s United if you are looking for a VA mortgage. They have everything we looked for in mortgage lending: great customer support, low interest rates and rapid approval. Foremost is customer support. Our loan officer, Brian Bradley should be gold standard for every loan officer in this world. He is simply unbelievably caring, competent, genuine, and an expert at informing the customer of the next moves and how to complete them in a timely manner. We had a problem with our first property, chose a second and still, somehow, from start to close was 28 days. He, his team member Lee Ann, and the other five or six unnamed team members who touched our case are a great credit to Veteran’s United. In addition to great people, VU has some of the best learning resources I have seen. The website walks you through the intricacies of mortgage lending in simple language and offers everything you need to manage your mortgage from beginning to end. I was able to educate myself on complicated items like underwriting and refinancing. VU is excellent for empowering consumers and helping them understand all the details before signing.
I absolutely 100% recommend using Veterans United. Buying a home can be extremely stressful, but this great group of people will see you through it!
Plan for a long wait in regards to the VA appraisal time frame.
Don't use them cause my experience was horrible with them. My realtor was having a bad experience with them and almost lost get the house we were buying
Response from Veterans United
Hi Lisa, we appreciate the chance to hear from you and we understand that the experience did not meet our expectations. We want everyone to feel that we go above and beyond to deliver outstanding service. A member of our Client Advocate is available to speak with you and learn more about what may have caused you to feel this way.
Great experience and one of the smoothest I have had with a VA home loan.
Great job always letting me know what comes next and if I needed to do something.
My Veterans United Home Loan Team as always, went above & beyond in offering & completing my VA refinance loan. I was amazed that out of the blue they contacted me with an offer of a lower APR to save ME money (what bank do you know does that?). I wish everything in life was this easy! VUH needs to school the DMVs of our great nation! I always recommended this company with out hesitation to every veteran or service-member I come in contact with.-Dylan W.Semper Fi!
The one thing I would say to help the process is just double checking names on documents. I understand that there is a lot that goes into this, but specifically to my employer to check my employment history. There were a couple emails sent with the wrong name, or my spouses name which my boss got very confused with.
This is your go to team! They are fast and they get the job done!!!
Thank you Veterans United and your team of professionals. It is always a pleasure to have you on my side when it comes to buying a home. I can't image that there is a more knowledgeable or experienced company available than yourself. Thank you very much for all you do to assist veterans such as myself in purchase a home. You are who I send others to, including my two sons who are also prior service members. Thank you and God bless.
