Rob made the process so easy. He walked us though the process step by step. Rob always returned emails or phone calls very quickly. He allayed our fears and concerns when there was a "hiccup" and kept us up to date of where we were in the process. Rob was absolutely a genuine and caring person and provided stellar customer service.
DON'T DO IT,
Response from Veterans United
Hello Philip, we value this opportunity to touch base with you. Our Client Advocate team is available to connect further to explore ways we may improve our service for the future. Please reach out if you would be willing to share details with our team.
I highly recommend Veterans United for a VA mortgage. Everyone that I dealt with gets high marks for their customer service through this whole process.
Veterans United staff was with us every step of the way through the financing journey. They made sure that we understood what was going on and what was needed. Courteous, helpful, professional people.
Call today! Veterans United made my first home purchase a seamless experience! They are there to help you through every step of the process with courteous, knowledgeable and VERY friendly service!
When we started our refinance, we were in a bit of a time crunch. Ryan helped get the process going quickly, he was quick to respond to questions, and the process went very smooth and painless. They had the notary at our house the morning we were set to leave for Switzerland for 3 weeks, so everything would be wrapped up by the time we left. The professionalism was impeccable, and the process seamless! I would definitely reccomend Veteran's United to anyone! Well done!
My overall experience was outstanding. Thanks for everything.
The VU team was always professional and helpful, and demonstrated a willingness to stay positive even when the chips were down.
Veterans United was incredibly easy to use and the team I had was amazing. They were always in contact with me the whole step of the way. They were very direct with what they needed from me and were very efficient. Thank you all for helping my family get our first house.
They sent me a rad set of Marine Corps themed dress socks which was pretty sweet.
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His solid team understands the entire process.
Contact was very easy and all questions was answered. At all times.
The Loan Team was always available to make the process as painless as possible.
I would recommend Veterans United to other veterans. The process was smooth and took about four weeks from start to finish which is normal for home buying.
The hard work and dedication that Veterans United showed me, enabled me the satisfaction of staying in the house that I had been renting for the past eleven (11) years. If it wasn’t for Veterans United I’m not sure if my dreams of owning my home would have come true.
