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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

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348,334

Total Customer Reviews

98%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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5 out of 5 Stars
Would Recommend

Loan Officer: Daniel Kliethermes

NMLS# 996807

5 out of 5 Stars
Would Recommend

Loan Officer: Max Carratura

NMLS# 388818

4.5 out of 5 Stars
Would Recommend

I would highly recommend the team at Veterans United here in Tampa Bay, Florida. They were with me from the time I contacted them almost two years ago until I obtained a property to make an offer on. Even after that they were there to answer any questions that I or we had along the way. Cindy and her team were an absolute pleasure to work with and had my back throughout the whole process. Veterans United made me a homeowner and they can do it for you too.

Branch Manager: Cindy Tolster

NMLS# 455905

0.5 out of 5 Stars

Response from Veterans United

Hey Maurice,

Thanks for your feedback. I'm sorry to see your experience didn't quite meet your expectations and we'd like to learn more. Our Client Advocate team has attempted to reach out to discuss how things went and learn how we can improve on where we fell short.

We hope to hear from you soon and wish you well just the same.

Sincerely,
Kendra, Client Relations

5 out of 5 Stars
Would Recommend

Loan Officer: Hannah Wansing

NMLS# 1145297

5 out of 5 Stars
Would Recommend

Loan Officer: Max Carratura

NMLS# 388818

5 out of 5 Stars
Would Recommend

My home buying journey was professional, painless and beautiful. My VU team answered questions when I needed and prepared me every step of the way right to the very end!! I will definitely recommend to my fellow Subordinates and friends!

Loan Officer: Whitney Brown

NMLS# 1122765

5 out of 5 Stars
Would Recommend

Loan Officer: Asli Wissmann

NMLS# 1525083

5 out of 5 Stars
Would Recommend

10/10 would recommend to all Service Members and Veterans!

Loan Officer: Michael Jones

NMLS# 1629215

5 out of 5 Stars
Would Recommend

Loan Officer: Trey Barrow

NMLS# 2091070

5 out of 5 Stars
Would Recommend

Loan Officer: Josie Weishaar

NMLS# 2030448

5 out of 5 Stars
Chris B. is Through the Roof!

This was my third time with Veterans United and it was great yet again. They don't leave you in the dark on anything!

Loan Officer: Joe Peterson

NMLS# 1275877

Start your own homebuying journey! See what you qualify for today ›
5 out of 5 Stars
Would Recommend

Branch Manager: Alice Schneider

NMLS# 252027

5 out of 5 Stars
Would Recommend

Veterans United is a great place to manage your home buying experience, highly recommended.

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars
Would Recommend

Blair was great too and the whole staff made me feel that my loan was the most important thing to them .

Loan Officer: Ryan Trotter

NMLS# 2137396

5 out of 5 Stars
Would Recommend

Loan Officer: Justin Mongler

NMLS# 1963138

5 out of 5 Stars
Would Recommend

Veterans United provided me with a thorough explanation of the home-buying process as well as friendly and courteous service. The fact that everything involving the closing on our house being accomplished long distance was not a problem at all. This company seems to have an extensive network of realtors and others involved in the home buying process that I believe would work well for any veteran no matter what state you live in. As a surviving spouse of a veteran buying a home on my own for the first time utilizing a VA loan, I was very pleased with the services I received. No question I asked ever seemed like a “dumb” question:-)! I was always treated with courtesy and respect. Very professional, patriotic, group of people dedicated to providing the best service to our veterans and their families 👍

Loan Officer: Alberto Barba

NMLS# 47902

0.5 out of 5 Stars

Good luck

Response from Veterans United

Michael,

Thanks for sharing your feedback. I'm sorry your experience fell short somewhere along the way here and we'd like to learn more. Our Client Advocate team is available to further discuss how things went so we can follow up with the appropriate teams as needed. Your feedback helps us find new ways to improve the homebuying experience we deliver to Veterans in the future.

We hope to hear from you soon and wish you well just the same.

Sincerely,
Kendra, Client Relations

3.5 out of 5 Stars
Would Recommend

Although we had felt overwhelmed throughout the process veterans united showed us the confidence we needed in order to keep pushing through! We did it! We bought a house, thanks to Bert with Veterans United!

Loan Officer: Bert Shaw

NMLS# 1990203

5 out of 5 Stars
Would Recommend

They are ready to get you a home. Always ready to work with you. Always!!!

Branch Manager: Alice Schneider

NMLS# 252027

5 out of 5 Stars
Would Recommend

Loan Officer: Taylor Deppe

NMLS# 1055205

5 out of 5 Stars
Would Recommend

Loan Officer: Shawn Hall

NMLS# 1810151

5 out of 5 Stars
Would Recommend

Veterans United gave us the best home buying experience ever. They make the process a walk in the park. YOU CAN'T GO WRONG WITH VETERANS UNITED

Loan Officer: Justin Phillips

NMLS# 1803468

4 out of 5 Stars
Would Recommend

Loan Officer: Jessica Pratt

NMLS# 1450320

5 out of 5 Stars
Would Recommend

Loan Officer: Brandon Boyer

NMLS# 2178360

3.5 out of 5 Stars
Would Recommend

Loan Officer: Kevin McMillen

NMLS# 221266

5 out of 5 Stars
Would Recommend

Loan Officer: Nick Intrieri

NMLS# 1524889

5 out of 5 Stars
Would Recommend

Loan Officer: Hana Shehadeh

NMLS# 1709138

5 out of 5 Stars
Would Recommend

This was a great experience. This is my second home and my first with Veterans United and feels more like my home then the first. Semper Fi

Loan Officer: Matthew Lucas

NMLS# 1027457

5 out of 5 Stars
Would Recommend

They really stay on top of everything to make sure everything gets accomplished and you get your home!!!

Loan Officer: Mark Reid

NMLS# 1619795

5 out of 5 Stars
Would Recommend

Loan Officer: Jessica Edwards

NMLS# 1629864

More Reviews

See all 348,334 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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