Very good experience. Efficient, competent, polite. I got a good rate, with good terms and everything clearly spelled out.Suggestion: Check your email at least twice a day while the loan is being processed to stay on top of your to-do list.
I cannot thank Crystal enough for helping me through my first house buying experience. She made the entire experience extremely stress free in light of the many obstacles we faced. Between the time difference, the logistical nightmare of island life, my home of purchase being 6000 miles away, and COVID-19 she absolutely killed it! Thank you Crystal Washington, Brett Metcalf, and the rest of the team for a truly great experience. Time to celebrate. Cheers.
Overall a great experience. Would recommend to my best friend. Will use again in three years.
Overall great experience. The website was easy to navigate in order to review and upload documents. Communication was great with the staff, as they answered questions thoroughly. I would highly recommend Veterans united for home loans.
Look no further thN Veterans United for your home building/buying needs. A+++
I feel that something very spiritual has happened in my life to have had the blessing of working with a such devoted, caring and compassionate group. I had the luxury in my mind of floating on a pink cloud. I asked Chris Hill one day: Is this really going to happen?
He said Yes! And it has come to pass.
This is a great opportunity all veterans should take advantage of for your service to our
Country.
I thought buying a home would be a very stressful experience. Our realtor Jason and loan team Sam, Ryan, and Kendal took that all away. They made everything quick and painless.
Experience was horrible, loan officer was worse, loan team was frustrating. The goal was to make the process painful as possible. Being a first time home buyer, I never want to experience this again. There was absolutely zero joy, even when closing with key in hand. Do yourself a huge favor, avoid Veterans United and find another lender. They will make your experience miserable.
Response from Veterans United
Daniel, your honest feedback is valuable and we thank you for sharing your voice with us. It is our goal to provide expert and reliable communication through a dedicated Loan Specialist. We invite you to connect with our team and become a part of our effort to continuously improve the client experience at Veterans United.
I told other veterans and they shrugged me off. They don’t believe it. I’m telling you to believe I’m telling you. If your wanting to buy a home. Veterans United is waiting for your call. (Nothing comes to a sleeper but a dream.) wake up fulfill your dream.&$
We were so pleased with the overall service we received from Veterans United. From the first phone call to the congratulations on your new home. The entire staff was easy to work with during the process. I would highly recommend the team at United Veterans.
Everyone was great, it was exiting to work with such professionals and down to earth people. Thank you very much.
They make the process enjoyable and simple. It's definetly worth going through the VA. You will not regret it.
James Miller and Jackie Cox were awesome! They were very transparent throughout the refi process and they responded to any texts and calls we had within an hour. Veterans United met and exceeded our expectations. They truly are a veterans friend! I recommend them to any of my veteran friends that are in the market for buying or refinancing. We ran into a time delay from the title company due to Covid-19, but Veterans United stayed in contact with us the entire time and kept us updated. We will definitely use them again. It was a smooth process. Thanks Veterans United!
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I have been through the home buying experience a couple of times before, but this was the first time that the process felt so easy. The website was easy to use, and I think it is an integral part of making the experience easy. Also, the loan team was just a pleasure to work with. Everyone seemed to be on the same page, and that went a long way into making everything stress-fee.
VU will take care of you and get you a good rate. They worked with me in several ways to help with the approval and were flexible for me moving to a home a few states away. They were wonderful and if I refinance or purchase a home again, they will be my Go To.
THANK YOU!!
